Capitol Hill Animal Care Ctr

★★★★☆
39.7399 -104.955
Map and Directions to Capitol Hill Animal Care Ctr

303-329-3131

2626 E Colfax Ave

Denver, CO

80206

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Pets & Animals

Pets & Animals
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Reviews 1 - 13 of 13.

Latest reviews from Citysearch.

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We took our dog in because he was having "panic attacks" or something in the middle of the night. The vet didn't know what it could be so he suggested several things. An x-ray, in case my dog had a bladder issue ($185 + 65 to sedate), a

6
★★★★★

We took our dog in because he was having "panic attacks" or something in the middle of the night. The vet didn't know what it could be so he suggested several things. An x-ray, in case my dog had a bladder issue ($185 + 65 to sedate), a

.

a bit pricey

3
★★★☆☆

a bit pricey

.

After my old clinic got bought out by the huge corporate chain VCA I began the search for a more "independent family style" vet.
I usually base my opinion of how good a clinic is by cleanliness and how much staff turnover they go through. Cap Hill ACC is doing something right!
I am very impressed with the veterinary technicians here; On my 1st and 2nd visits Mark had a strong understanding of animal behavior and really gave me some great "holistic" insight and was really helpful with my nutrition questions.
Dusty was so kind to one of my cats during a difficult visit and she and Mark are clearly highly skilled trechnicians who showed both of my cats empathy and compassion.
Dr Kean was awsome to work with and spoke "WITH" me rather than "AT" me! This is the best, inexpensive clinic in Denver!

5
★★★★★

After my old clinic got bought out by the huge corporate chain VCA I began the search for a more "independent family style" vet.
I usually base my opinion of how good a clinic is by cleanliness and how much staff turnover they go through. Cap Hill ACC is doing something right!
I am very impressed with the veterinary technicians here; On my 1st and 2nd visits Mark had a strong understanding of animal behavior and really gave me some great "holistic" insight and was really helpful with my nutrition questions.
Dusty was so kind to one of my cats during a difficult visit and she and Mark are clearly highly skilled trechnicians who showed both of my cats empathy and compassion.
Dr Kean was awsome to work with and spoke "WITH" me rather than "AT" me! This is the best, inexpensive clinic in Denver!

Pros: Technical staff

Cons: No cons....

.

Several years ago, my young cat, Elf, became extremely ill and unresponsive. She stopped eating and was not holding down food. Soon, she stopped moving and made no noise. As time went by, she became more and more difficult to wake up. It became evident that she was dying. Elf is a very sweet cat and very loving and I had come to love her very much in the short time she had been living with me. I frantically took her to the vet hospital in Lakewood. They quickly diagnosed an obstruction in her bowel. They recommended immediate surgery and also offered to put her to sleep and save me the trouble. The price tag for surgery was a jaw dropping $4,000! I was very distraught and stunned.

I contacted the Capital Hill Animal Care Center where I had taken Elf for routine care. I asked them for their advice and help. When I mentioned the price tag, the clinic was as stunned as me. They told me to bring little Elf straight over and that they would perform surgery that afternoon. Price tag $600-$900. The clinic cleared the schedule to help my little cat. I drove over immediately and Dr. Barnes? clinic saved Elf?s life. After pet insurance, my entire bill came to $300! A gigantic difference from $4,000!

It turned out that Elf had chewed a button off a pair of my pants and swallowed it. The button became lodged sideways in her small intestine. Surgery was the only solution. Dr. Barnes and her clinic saved my much loved cat by stepping up when the chips were down and time was running out.

Now years later, little Elf is fuzzy, healthy, loving, and my best friend. I saved the button she had swallowed and mounted it in a picture with Elf ? we call it her ?belly button?. It is with profound and deepest gratitude that I say to Dr. Barnes and the Cap Hill Animal Care Center ? Thank you!

5
★★★★★

Several years ago, my young cat, Elf, became extremely ill and unresponsive. She stopped eating and was not holding down food. Soon, she stopped moving and made no noise. As time went by, she became more and more difficult to wake up. It became evident that she was dying. Elf is a very sweet cat and very loving and I had come to love her very much in the short time she had been living with me. I frantically took her to the vet hospital in Lakewood. They quickly diagnosed an obstruction in her bowel. They recommended immediate surgery and also offered to put her to sleep and save me the trouble. The price tag for surgery was a jaw dropping $4,000! I was very distraught and stunned.

I contacted the Capital Hill Animal Care Center where I had taken Elf for routine care. I asked them for their advice and help. When I mentioned the price tag, the clinic was as stunned as me. They told me to bring little Elf straight over and that they would perform surgery that afternoon. Price tag $600-$900. The clinic cleared the schedule to help my little cat. I drove over immediately and Dr. Barnes? clinic saved Elf?s life. After pet insurance, my entire bill came to $300! A gigantic difference from $4,000!

It turned out that Elf had chewed a button off a pair of my pants and swallowed it. The button became lodged sideways in her small intestine. Surgery was the only solution. Dr. Barnes and her clinic saved my much loved cat by stepping up when the chips were down and time was running out.

Now years later, little Elf is fuzzy, healthy, loving, and my best friend. I saved the button she had swallowed and mounted it in a picture with Elf ? we call it her ?belly button?. It is with profound and deepest gratitude that I say to Dr. Barnes and the Cap Hill Animal Care Center ? Thank you!

Pros: Excellent vet, professional staff, great location, caring

.

I brought my dog Zeke in to be checked out for a serious birth defect. Dr. Barnes and her staff were very helpful in every way. The wait was short, the examination thorough and the explanation of my dog's problem was well explained even though it was quite complicated.
I appreciate the way Dr. Barnes explained all of the alteratives to treating him, including the details of what will happen if we choose not do do anything. There was no pressure to select any particular path for our dog.
I would recommend Capitol Hill Animal Clinic to anyone looking for courteous, accurate health care for their pet.

5
★★★★★

I brought my dog Zeke in to be checked out for a serious birth defect. Dr. Barnes and her staff were very helpful in every way. The wait was short, the examination thorough and the explanation of my dog's problem was well explained even though it was quite complicated.
I appreciate the way Dr. Barnes explained all of the alteratives to treating him, including the details of what will happen if we choose not do do anything. There was no pressure to select any particular path for our dog.
I would recommend Capitol Hill Animal Clinic to anyone looking for courteous, accurate health care for their pet.

.

I worked at Captol Hill Animal Care Center for a year and a half and the whole time i worked there Dr. Barnes was very passionate about her work. She cared bout the way her patience felt and listened to the clients concerns. I even took my 3 year old cat to see her for vaccines and a check up and she showed the same compassion as she would any one else. I trust Dr. Barnes with my animals. she is not all these horrible things that everyone thats writing these reviews is making her out to be. thats why it disturbs me so much to see that people would lie about a good and caring person. People will always have there own opinion about a service but it also depends on the kind of person that they are and the kind of attitude they have when they come to our services.

5
★★★★★

I worked at Captol Hill Animal Care Center for a year and a half and the whole time i worked there Dr. Barnes was very passionate about her work. She cared bout the way her patience felt and listened to the clients concerns. I even took my 3 year old cat to see her for vaccines and a check up and she showed the same compassion as she would any one else. I trust Dr. Barnes with my animals. she is not all these horrible things that everyone thats writing these reviews is making her out to be. thats why it disturbs me so much to see that people would lie about a good and caring person. People will always have there own opinion about a service but it also depends on the kind of person that they are and the kind of attitude they have when they come to our services.

Pros: positive attitudes, caring and very knowledgeable

Cons: pricing is a little expensive

.

These reviews do not reflect the business management or care offered to the patients and clients of Capitol Hill Animal Care Center. This practice has been in business for over 20 years. If all customers were treated with the supposed contempt these reviews explain, such a long history of high quality business performance would not exist. I am surprised and saddened to see such a valuable doctor as Dr. Barnes being subjected to such slander. She has always treated the animals in her care with responsibility.
Those writing exaggerated reviews as revenge know their course but every pet owner that chooses Capitol Hill Animal Care Center will know they have made a decision that they will not regret.

5
★★★★★

These reviews do not reflect the business management or care offered to the patients and clients of Capitol Hill Animal Care Center. This practice has been in business for over 20 years. If all customers were treated with the supposed contempt these reviews explain, such a long history of high quality business performance would not exist. I am surprised and saddened to see such a valuable doctor as Dr. Barnes being subjected to such slander. She has always treated the animals in her care with responsibility.
Those writing exaggerated reviews as revenge know their course but every pet owner that chooses Capitol Hill Animal Care Center will know they have made a decision that they will not regret.

Pros: Attentive care, Excellent explanation of procedures, and qualified vet

.

This Vet is dangerous to the well being of animals and to your pocketbook. Interestingly, I had an almost exact same experience as one of the other reviewers listed below. Cat had ear thing, Vet said, take two teeth out, and then cleaned the cat's ears without telling me it would cost $50, the same amount as the entire checkup. Then she said the cat's kidneys had a problem, needed to do a urinalysis, didn't tell me that was another $40. In the exam room, the Vet told me getting the teeth out would be $600. She referred me to the 'Office Manager' who had no idea of what kind of payment plans were available, but pressed me continually to figure out how much I could pay and how soon, 'and do you want to leave your cat here today for the surgery?' I continually said I don't know what I can pay until you give me a definite price and she went in the back and whispered with the Vet, came out five minutes later and said, $900. I said, wait a minute. How did we get from $600 to $900? She couldn't really say, and couldn't produce any firm pay schedule, just said that the receipt would print out the details. Thank God I had my mother with me who has a lot of experience with dodgy vets from when our dog was sick. She just said, this is ridiculous. We decided to leave and just pay the costs begrudgingly. When I was trying to leave the Vet stood in between me and the door and decided at that point I should give my cat an antibiotic for the infection in her tooth, telling me 'that would be the humane thing to do'. (Another $20) I agreed, not wanting the cat to be in pain, but now, after reading these reviews, will not give her anything until I have seen another Vet. Then I noticed when I got home that they had clipped my cat's claws back to blunt stubbs without even asking my permission. I now cannot let my cat outside because she cannot climb on anything or defend herself. I AM HORRIFIED.

1
★☆☆☆☆

This Vet is dangerous to the well being of animals and to your pocketbook. Interestingly, I had an almost exact same experience as one of the other reviewers listed below. Cat had ear thing, Vet said, take two teeth out, and then cleaned the cat's ears without telling me it would cost $50, the same amount as the entire checkup. Then she said the cat's kidneys had a problem, needed to do a urinalysis, didn't tell me that was another $40. In the exam room, the Vet told me getting the teeth out would be $600. She referred me to the 'Office Manager' who had no idea of what kind of payment plans were available, but pressed me continually to figure out how much I could pay and how soon, 'and do you want to leave your cat here today for the surgery?' I continually said I don't know what I can pay until you give me a definite price and she went in the back and whispered with the Vet, came out five minutes later and said, $900. I said, wait a minute. How did we get from $600 to $900? She couldn't really say, and couldn't produce any firm pay schedule, just said that the receipt would print out the details. Thank God I had my mother with me who has a lot of experience with dodgy vets from when our dog was sick. She just said, this is ridiculous. We decided to leave and just pay the costs begrudgingly. When I was trying to leave the Vet stood in between me and the door and decided at that point I should give my cat an antibiotic for the infection in her tooth, telling me 'that would be the humane thing to do'. (Another $20) I agreed, not wanting the cat to be in pain, but now, after reading these reviews, will not give her anything until I have seen another Vet. Then I noticed when I got home that they had clipped my cat's claws back to blunt stubbs without even asking my permission. I now cannot let my cat outside because she cannot climb on anything or defend herself. I AM HORRIFIED.

Pros: ZERO.

Cons: DANGEROUS VET SHOULD NOT BE PRACTICING.

.

Dr. Barnes lacks expertise, is unprofessional, and not trustworthy.

Please, if you LOVE YOUR ANIMALS... DO NOT bring your pets to this vet. Their lives will be at risk, and also your wallet. You will be ripped off for potentially life-threatening treatments, as well as treatments you never authorized. After my experience with this vet I wish I could give zero stars. I wish I had read the countless poor reviews out there prior to bringing my "baby" to Dr. Barnes. It is decision I GREATLY regret, and I hope to prevent others from making the same mistake. Thankfully my animal is alive because other local vets were able to fix the poor life-threatening treatments received at Capitol Hill.

1
★☆☆☆☆

Dr. Barnes lacks expertise, is unprofessional, and not trustworthy.

Please, if you LOVE YOUR ANIMALS... DO NOT bring your pets to this vet. Their lives will be at risk, and also your wallet. You will be ripped off for potentially life-threatening treatments, as well as treatments you never authorized. After my experience with this vet I wish I could give zero stars. I wish I had read the countless poor reviews out there prior to bringing my "baby" to Dr. Barnes. It is decision I GREATLY regret, and I hope to prevent others from making the same mistake. Thankfully my animal is alive because other local vets were able to fix the poor life-threatening treatments received at Capitol Hill.

.

Jeanette Barns, DVM has been my Vet for almost 20 years. I am an RN and I am very partifcular about my cats' care. She has seen several of my cats during these years and she has always been caring, gentle, and very intelligent and intuitive when working with my cats. After about 55 years of having cats own me, I rate Jeanette's expertise absolutely topnotch and unrivaled. She is an excellent diagnostician and a skilled surgeon. Jeanette recently persormed oral surgery on my 13 year old Hazel, and she is a healthy and happy kitty again. She has always been generous with her time and availability. She took care of my friend, Bev's cats for many years, and Bev was also very appreciative of and enthusiastic about Jeanette's service. Jeanette was always willing to make home visits when it was difficult for Bev to leave the house. I had a few vets in Denver before I met my Vet Jeanette and as far as I'm concerned, she is absolutely the best! Dee Hayes

5
★★★★★

Jeanette Barns, DVM has been my Vet for almost 20 years. I am an RN and I am very partifcular about my cats' care. She has seen several of my cats during these years and she has always been caring, gentle, and very intelligent and intuitive when working with my cats. After about 55 years of having cats own me, I rate Jeanette's expertise absolutely topnotch and unrivaled. She is an excellent diagnostician and a skilled surgeon. Jeanette recently persormed oral surgery on my 13 year old Hazel, and she is a healthy and happy kitty again. She has always been generous with her time and availability. She took care of my friend, Bev's cats for many years, and Bev was also very appreciative of and enthusiastic about Jeanette's service. Jeanette was always willing to make home visits when it was difficult for Bev to leave the house. I had a few vets in Denver before I met my Vet Jeanette and as far as I'm concerned, she is absolutely the best! Dee Hayes

Pros: Positively excellent Veterinarian services.

Cons: None

.

I went to see this vet to check on my pet's teeth. I was informed that the condition of my pet's teeth was extremely neglected. I had no idea, I received a second opinion and it was concurred. Without the polite persistence from the doctor on this condition I would have never fully understood that what I was doing was not good for my pet. I never wanted to believe that it was due to neglect on my part. The whole team in this office was very friendly and non-judgmental. They only cared about the health of my animal, which is hard to find these days. Price-wise.... it was average to other vet clinics in the area. I would highly recommend this clinic to my friends and family. This is definitely a caring clinic to bring your pet, I know my animal is in good hands. You don't feel like another $$ in line, but a person and a patient.

5
★★★★★

I went to see this vet to check on my pet's teeth. I was informed that the condition of my pet's teeth was extremely neglected. I had no idea, I received a second opinion and it was concurred. Without the polite persistence from the doctor on this condition I would have never fully understood that what I was doing was not good for my pet. I never wanted to believe that it was due to neglect on my part. The whole team in this office was very friendly and non-judgmental. They only cared about the health of my animal, which is hard to find these days. Price-wise.... it was average to other vet clinics in the area. I would highly recommend this clinic to my friends and family. This is definitely a caring clinic to bring your pet, I know my animal is in good hands. You don't feel like another $$ in line, but a person and a patient.

Pros: The veterinarian, the techs, and office manager

.

I came in for a second opinion since my cat's itching ears symptoms were getting worse and my first vet (I'm new to town), didn't offer solutions for what they said were allergies. Upon my visit, they cleaned my cat's ears NEVER mentioning until check out that it would be an additional $50. THEN, they attempted to blame my cat's symptoms to poor teeth! She told me that 2 teeth needed to be pulled along with a cleaning would be close to $800, but that I could call around to verify that she was quite reasonable. Thank God I did because all the other vet clinics I called in town were HUNDREDS less than them! (Even my old vet in CA was less.) In addition, she tried getting me to change my cat's diet too (recommended after 7 years from my previous and extremely reliable vet back home) so I'd buy their grossly over-priced food. And finally, she wanted to send me home with pain meds. I got a third opinion, only for them to say A. the symptoms ARE allergies. Get a $5 thing of benedryl B. her teeth need a cleaning, but not causing her symptoms of ear itching NOR in need of extractions OR meds.

My cat is 12 years old and been checked by her only vet YEARLY. That vet detected her heart murmur and was treated. Don't you think that after all this time loyal to that vet and other serious diagnosis', that she all of a sudden need $800 worth of dental work? I think not. Certainly not at that price either.

1
★☆☆☆☆

I came in for a second opinion since my cat's itching ears symptoms were getting worse and my first vet (I'm new to town), didn't offer solutions for what they said were allergies. Upon my visit, they cleaned my cat's ears NEVER mentioning until check out that it would be an additional $50. THEN, they attempted to blame my cat's symptoms to poor teeth! She told me that 2 teeth needed to be pulled along with a cleaning would be close to $800, but that I could call around to verify that she was quite reasonable. Thank God I did because all the other vet clinics I called in town were HUNDREDS less than them! (Even my old vet in CA was less.) In addition, she tried getting me to change my cat's diet too (recommended after 7 years from my previous and extremely reliable vet back home) so I'd buy their grossly over-priced food. And finally, she wanted to send me home with pain meds. I got a third opinion, only for them to say A. the symptoms ARE allergies. Get a $5 thing of benedryl B. her teeth need a cleaning, but not causing her symptoms of ear itching NOR in need of extractions OR meds.

My cat is 12 years old and been checked by her only vet YEARLY. That vet detected her heart murmur and was treated. Don't you think that after all this time loyal to that vet and other serious diagnosis', that she all of a sudden need $800 worth of dental work? I think not. Certainly not at that price either.

Pros: The technician was nice.

Cons: TOTAL misdiagnosis based on symptoms. BIG difference from allergies to pulling her teeth. Over-charged. Over-dosed.

.

I have taken both of my dogs to Capitol Hill Animal Care mostly because it is close to my house. The vet, Dr. Jeannette Barnes, is caring, gentle, and really listens to the owner's concerns. The vet techs are, in my experience, knowledgeable and competent. The administrative staff, however, is truly horrendous. On our itemized receipts we end up with reminders for feline vaccines (we don't own a cat), they have never called us when they said they would (like when our dog is ready to be picked up. I have to call them and they tell me to please come pick up my dog, as if they are irritated with ME!), I have been called with the news that medications for my dog are ready for pick up when no one has called me to tell me that my dog is sick, the receptionist doesn't know anything about veterinary medicine, but she is the one who calls people to give them information on their pet and then can't answer even the simplest follow up question; dosage directions on medication have been nearly illegible and calls to clarify have been painful. All of this makes me wonder if a clerical error could jeopardize the health and safety of my dogs. The worst example so far has been to diagnose my dog with a bacterial infection and then not think to tell me that is an extremely contagious infection and that maybe my other dog should be tested for it - not to mention the humans living near the dog. I had to learn this information from a friend who mentioned it in casual conversation. The disorganization is the reason I have decided to take my dogs to a new vet. It is a shame that the horrible customer service of this place overshadows Dr. Barnes' truly genuine care for her patients.

3
★★★☆☆

I have taken both of my dogs to Capitol Hill Animal Care mostly because it is close to my house. The vet, Dr. Jeannette Barnes, is caring, gentle, and really listens to the owner's concerns. The vet techs are, in my experience, knowledgeable and competent. The administrative staff, however, is truly horrendous. On our itemized receipts we end up with reminders for feline vaccines (we don't own a cat), they have never called us when they said they would (like when our dog is ready to be picked up. I have to call them and they tell me to please come pick up my dog, as if they are irritated with ME!), I have been called with the news that medications for my dog are ready for pick up when no one has called me to tell me that my dog is sick, the receptionist doesn't know anything about veterinary medicine, but she is the one who calls people to give them information on their pet and then can't answer even the simplest follow up question; dosage directions on medication have been nearly illegible and calls to clarify have been painful. All of this makes me wonder if a clerical error could jeopardize the health and safety of my dogs. The worst example so far has been to diagnose my dog with a bacterial infection and then not think to tell me that is an extremely contagious infection and that maybe my other dog should be tested for it - not to mention the humans living near the dog. I had to learn this information from a friend who mentioned it in casual conversation. The disorganization is the reason I have decided to take my dogs to a new vet. It is a shame that the horrible customer service of this place overshadows Dr. Barnes' truly genuine care for her patients.

Pros: Technical staff, including vet, is extremely competent.

Cons: Administrative staff routinely makes simple mistakes that could have horrible consequences.