Pep Boys

★★☆☆☆
39.7767 -105.081
Map and Directions to Pep Boys

303-420-7444

7525 W 44TH Ave

Wheat Rdg, CO

80033

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Automotive

Automotive
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Cottman Transmission and Total Auto Care

4895 Ward Rd Wheat Ridge, CO

2.0 4
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Reviews 1 - 4 of 4.
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My girl took her truck to get the oil change done and was charged $300.00. $300! I went and looked at her receipt to see what else they charged her, they were charging her for transmission flush when she didn't ask for it. There was even a charge for air filter replacement and it wasn't even replaced. The transmission fluid was replaced 4 months ago and they have the nerve to say it needed to be replaced. Then they said the technician accidentally drained the transmission instead of the oil, then they said they forgot that they weren't supposed to charge her for it, but they did anyways. Frustration to the max!!!

1
★☆☆☆☆

My girl took her truck to get the oil change done and was charged $300.00. $300! I went and looked at her receipt to see what else they charged her, they were charging her for transmission flush when she didn't ask for it. There was even a charge for air filter replacement and it wasn't even replaced. The transmission fluid was replaced 4 months ago and they have the nerve to say it needed to be replaced. Then they said the technician accidentally drained the transmission instead of the oil, then they said they forgot that they weren't supposed to charge her for it, but they did anyways. Frustration to the max!!!

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I am a women and know really nothing about car's. I do know great Management and great customer service when I see it. I had taken my car in to the Pepboys in Wheatridge Co. to get some tire's. Not only did they give me the best price but did not try to sell me anything that was not needed. The customer service was great and the prices were by far better then anyone I had shoped prior to going in to Pepboys. Would recomend to anybody. Thanks Pepboys

5
★★★★★

I am a women and know really nothing about car's. I do know great Management and great customer service when I see it. I had taken my car in to the Pepboys in Wheatridge Co. to get some tire's. Not only did they give me the best price but did not try to sell me anything that was not needed. The customer service was great and the prices were by far better then anyone I had shoped prior to going in to Pepboys. Would recomend to anybody. Thanks Pepboys

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Our Chevy S10 pick up was having electrical problems and died three times on Friday evening. Unfortunately, the closest place was Pep Boys in Wheatridge when it died the third time. We dropped it off and were told they would run diagnostics and give us a call to let us know what they found. We never heard back that night. Sat. morning they said the truck was ready, they had replaced the alternator. We picked it up that afternoon and paid the bill. Driving away we realized the problem wasn't fixed. We took it back in and they said they would try to diagnose and fix the electrical problem and if they couldn't, they would refund us the money since we never authorized the new alternator. The staff Saturday evening was nice enough. We came back a few hours later, they had not found the problem. Our dash board was opened up so we waited while they put it back together. They said they couldn't refund our cash that night because a manager wasn't there. My husband went back in Sunday morning for his refund and they made him wait while they took out their alternator and put his back in. He waited for three hours. When he started the truck it now makes a new, horrible noise upon starting. He was too frustrated to deal with the store again so I called the store when he got home. The manager on duty, Jessie, started off by telling me he would need to charge me for the diagnostics done Saturday night, when I finally got the whole story out about the new noise created by their work, he said he must not have tightened the belt and we should bring it back in AGAIN. He said other than that he couldn't help me and he hung up on me. DO NOT EVER GET SERVICE AT THIS STORE!!!! They do not know what they are doing and they will refuse to admit this.

1
★☆☆☆☆

Our Chevy S10 pick up was having electrical problems and died three times on Friday evening. Unfortunately, the closest place was Pep Boys in Wheatridge when it died the third time. We dropped it off and were told they would run diagnostics and give us a call to let us know what they found. We never heard back that night. Sat. morning they said the truck was ready, they had replaced the alternator. We picked it up that afternoon and paid the bill. Driving away we realized the problem wasn't fixed. We took it back in and they said they would try to diagnose and fix the electrical problem and if they couldn't, they would refund us the money since we never authorized the new alternator. The staff Saturday evening was nice enough. We came back a few hours later, they had not found the problem. Our dash board was opened up so we waited while they put it back together. They said they couldn't refund our cash that night because a manager wasn't there. My husband went back in Sunday morning for his refund and they made him wait while they took out their alternator and put his back in. He waited for three hours. When he started the truck it now makes a new, horrible noise upon starting. He was too frustrated to deal with the store again so I called the store when he got home. The manager on duty, Jessie, started off by telling me he would need to charge me for the diagnostics done Saturday night, when I finally got the whole story out about the new noise created by their work, he said he must not have tightened the belt and we should bring it back in AGAIN. He said other than that he couldn't help me and he hung up on me. DO NOT EVER GET SERVICE AT THIS STORE!!!! They do not know what they are doing and they will refuse to admit this.

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First visit to Pep Boys Wheatridge for an oil change and will be the last visit.Worst, unfriendly customer service ever. I was told to pull into service center for an oil change, after waiting 5 minutes in my vehicle I was approached and asked what I needed and was told they could not change oil for another two hours. I left and came back early morning 8:30am next day and was told it would not be possible to change oil as there were not service attendants in to change my oil. I wasn't offered a time to come back or any positive communication regarding my oil change. Pepboys has the audacity to call this area a Service Center. I am employed by the largest apartment management/owner in the country and if we dare treat our customers in this manner, there would be no way we would be in business!! or even have a job as we take customer service very seriously. No recommendations here.

1
★☆☆☆☆

First visit to Pep Boys Wheatridge for an oil change and will be the last visit.Worst, unfriendly customer service ever. I was told to pull into service center for an oil change, after waiting 5 minutes in my vehicle I was approached and asked what I needed and was told they could not change oil for another two hours. I left and came back early morning 8:30am next day and was told it would not be possible to change oil as there were not service attendants in to change my oil. I wasn't offered a time to come back or any positive communication regarding my oil change. Pepboys has the audacity to call this area a Service Center. I am employed by the largest apartment management/owner in the country and if we dare treat our customers in this manner, there would be no way we would be in business!! or even have a job as we take customer service very seriously. No recommendations here.

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Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

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