Susan Melching Inc

★★★★★
  • 2449 Pine St

    Boulder, CO 80302

    Map & Directions
  • 303-442-7921

About Susan Melching Inc

Hours
Mon-Wed 9am-5pm, Fri 9am-5pm, Thu 12pm-7pm

Personal Services

Personal Services
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For someone who claims that she like thick brows, my naturally thick brows were taken down not only too thin but too narrow. I pointed out the fact that she took too much off one side, using the proper measuring technique. She made an

3
★★★★★

For someone who claims that she like thick brows, my naturally thick brows were taken down not only too thin but too narrow. I pointed out the fact that she took too much off one side, using the proper measuring technique. She made an

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Susan Melching came highly recommended and exceeded my expectations. I had rapidly thinning eyebrows and was tired of trying to draw them in myself-they never came out right. Susan spent an hour just drawing my eyebrows in to get a shape

3
★★★★★

Susan Melching came highly recommended and exceeded my expectations. I had rapidly thinning eyebrows and was tired of trying to draw them in myself-they never came out right. Susan spent an hour just drawing my eyebrows in to get a shape

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Ms. Melching is a consummate professional. I wouldn't trust anyone else w/ ink and a needle in their hand to touch my face. She has been at this for years and is absolutely the best around. Think how hard it is to draw your OWN eyebrows

3
★★★★★

Ms. Melching is a consummate professional. I wouldn't trust anyone else w/ ink and a needle in their hand to touch my face. She has been at this for years and is absolutely the best around. Think how hard it is to draw your OWN eyebrows

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Due to an autoimmune condition, I have no eyebrows or eyelashes. Drawing them on several times a day for my whole adult life was a pain to say the least. Having her do permanent make up was absolutely the BEST thing I have EVER and I do

3
★★★★★

Due to an autoimmune condition, I have no eyebrows or eyelashes. Drawing them on several times a day for my whole adult life was a pain to say the least. Having her do permanent make up was absolutely the BEST thing I have EVER and I do

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I have been an Esthetition and an Instructor for over 30 years I would not allow just anyone to do Permanent Makeup on me. When they say permanent they mean it! Susan did my eyeliner almost 18 years ago and it is still perfect. Over the

3
★★★★★

I have been an Esthetition and an Instructor for over 30 years I would not allow just anyone to do Permanent Makeup on me. When they say permanent they mean it! Susan did my eyeliner almost 18 years ago and it is still perfect. Over the

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There's a difference between facials and skin care. Facials are all yummy and pampering and make you feel good when you walk out, but don't necessarily have long term effects on your skin. SKIN CARE is about changing long standing issues

3
★★★★★

There's a difference between facials and skin care. Facials are all yummy and pampering and make you feel good when you walk out, but don't necessarily have long term effects on your skin. SKIN CARE is about changing long standing issues

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Susan resculpted my eyebrows, provided laser treatment to removed calcium deposits on my eyes , did Lymphobiology to help the healing process and a facial. Love my Eyebrows Susan, My eyes look great without the deposits around my eyes and

3
★★★★★

Susan resculpted my eyebrows, provided laser treatment to removed calcium deposits on my eyes , did Lymphobiology to help the healing process and a facial. Love my Eyebrows Susan, My eyes look great without the deposits around my eyes and

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I had my eyebrows and eye liner done at SMSC. The liner is okay but the brows have been a nightmare. I'm a natural blonde and everyone thinks I color my hair because my eyebrows are CHARCOAL GRAY. The shape is great, I give her that but they changed color and she doesn't care. There's NO customer service. I had to let them fade for several years all the while looking ridiculous, went back to get the color re-done and she told me it would cost $100 but decided afterwards to charge me $200 because it took her a while to re-do them since Iet them fade. One week later they changed from a honey brown to charcoal gray!! Never again will I go back there. Terrible customer service by the owner. The other gals are great though.

0
★☆☆☆☆

I had my eyebrows and eye liner done at SMSC. The liner is okay but the brows have been a nightmare. I'm a natural blonde and everyone thinks I color my hair because my eyebrows are CHARCOAL GRAY. The shape is great, I give her that but they changed color and she doesn't care. There's NO customer service. I had to let them fade for several years all the while looking ridiculous, went back to get the color re-done and she told me it would cost $100 but decided afterwards to charge me $200 because it took her a while to re-do them since Iet them fade. One week later they changed from a honey brown to charcoal gray!! Never again will I go back there. Terrible customer service by the owner. The other gals are great though.

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I paid $600 to have my eyebrows tattooed because they are blond. The first time they were VERY light and couldn't tell. 30-45 days later I went back for the retouch (included) w/ my color of pencil that I use and she darkened. HOWEVER, after the color settled and all my eyebrows grew back they were still too light and nowhere near the color of my pencil. I went back a third time to darken more ---thinking (my mistake) that it's better to have them too light and work on getting darker, than too dark and can't do anything about it. Now it's 4 months after the initial appointment, she tells me too bad and she says "I can't help it that you have blond brows ". She says she will have to charge me ANOTHER $200 because product is very expensive. I was aghast as I felt it was not completed to my satisfaction - she knew completely what she had to work with from the beginning since my eyebrows were blond. She let me walk out of her office with NO resolution.
I WOULD NEVER recommend her to ANYONE. She is rude to both customers and her office help. She talks about customers to other customers and belittles her staff.
I will find a professional to finish what I believe she should have.

0
★☆☆☆☆

I paid $600 to have my eyebrows tattooed because they are blond. The first time they were VERY light and couldn't tell. 30-45 days later I went back for the retouch (included) w/ my color of pencil that I use and she darkened. HOWEVER, after the color settled and all my eyebrows grew back they were still too light and nowhere near the color of my pencil. I went back a third time to darken more ---thinking (my mistake) that it's better to have them too light and work on getting darker, than too dark and can't do anything about it. Now it's 4 months after the initial appointment, she tells me too bad and she says "I can't help it that you have blond brows ". She says she will have to charge me ANOTHER $200 because product is very expensive. I was aghast as I felt it was not completed to my satisfaction - she knew completely what she had to work with from the beginning since my eyebrows were blond. She let me walk out of her office with NO resolution.
I WOULD NEVER recommend her to ANYONE. She is rude to both customers and her office help. She talks about customers to other customers and belittles her staff.
I will find a professional to finish what I believe she should have.

.

I have waited about eight months to write this review hoping that I would change my mind about needing to write this;however here are the facts..so that you may avoid having your face permanently disfigured by this incompetent owner Susan Melching. I went in paid $600.00 cash for a touch up on my eyebrows..they turned gray..Susan said she could fix the shape and color. After the service I looked in the mirror in horror..what had been poor before now became monstrous! I now had gray eyebrows with orange drawn on top of the previous eyebrow line! Susan stated that "she went a little outside of the lines, but it probable would not even take" She insinuated that a tattoo line might not be permanent. I did not know what to say or how to handle such a claim. I scheduled another appointment with her a few weeks later to get the orange line fixed and she wanted to charge me for the fix! I never attended this appointment...and began to think of taking her to small claims and writing this review. I consulted with tattoo removal specialist, plastic surgeons..ect.. This woman's name is well known by these professionals and this is why they are busy! I know have again paid another professional to fix Susan's work-paying eight hundred dollars. There is no way to cover the orange line completely..the closest I will have to correction will be an illusion of correction. Susan takes before and after pictures of your face..which can be helpful if you need to consult legal.

0
★☆☆☆☆

I have waited about eight months to write this review hoping that I would change my mind about needing to write this;however here are the facts..so that you may avoid having your face permanently disfigured by this incompetent owner Susan Melching. I went in paid $600.00 cash for a touch up on my eyebrows..they turned gray..Susan said she could fix the shape and color. After the service I looked in the mirror in horror..what had been poor before now became monstrous! I now had gray eyebrows with orange drawn on top of the previous eyebrow line! Susan stated that "she went a little outside of the lines, but it probable would not even take" She insinuated that a tattoo line might not be permanent. I did not know what to say or how to handle such a claim. I scheduled another appointment with her a few weeks later to get the orange line fixed and she wanted to charge me for the fix! I never attended this appointment...and began to think of taking her to small claims and writing this review. I consulted with tattoo removal specialist, plastic surgeons..ect.. This woman's name is well known by these professionals and this is why they are busy! I know have again paid another professional to fix Susan's work-paying eight hundred dollars. There is no way to cover the orange line completely..the closest I will have to correction will be an illusion of correction. Susan takes before and after pictures of your face..which can be helpful if you need to consult legal.

Pros: Boulder location

Cons: Rude, condesending owner who does not guarantee work

 

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