My A/C did not work so I took it in to get it checked out. The told me I needed all of my belts changed, my brakes chenged, and a few other services as well. I knew that it needed alot of work so I agreed to let them do it. I spent $1100.00 to get the works done to my van. It was done well and I left happy.
A week later there was a noise so I took it back in. A guy told me that it was not because of prior work that he could take a look at it. He said it sounded like a "pump" was going out. I had my family in the van so I could not wait but I would take it in to Kia to to get it repaired under warranty.
The next week the vehicle would not start and I called them back to get them to rectify the situation. The guy got aggrivated with me and said they will look at it if I bring it in. I told him that it would not start and asked them if they could tow it. He asked if it was the Kia he looked at, I said yes and asked if he was the owner, to which he replied yes. He started getting even more aggitated and began interupting while i was talking.
I asked if I could finish talking and that he needed to practice hightened customer service due to me being in a bad mood for getting bad work done. He said once again to bring it in and he would look at it. I told hime that I no longer trusted his work and told him that I would spread the word about his buisness. He told me to, "bring it!"
I would not recommend them to anyone!
Posted 07/07/08 | Report Abuse
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