Brakes Plus

★★★★★
  • 2930 N Nevada Ave

    Colorado Springs, CO 80907

    Map & Directions
  • 719-578-0400

About Brakes Plus

Hours
Mon-Fri 8am-6pm, Sat 8am-5pm

Automotive

Automotive
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4.5 4
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These guys are AMAZING! I cannot say enough good things about this place. Being a woman, not knowing much about cars it's always nerve-wracking having car problems. I had to get my brakes done and they were able to keep in contact with me while I was out of town, and have the job complete and my car ready to go when I got back. Their customer service is incredible. I have gone in 2x since then. Both times for something silly, but they were honest and helped me out without trying to up sell some other issue. They even replaced my brake light for me! These guys are doing it right! In an age where decisions are made upon others experiences I hope you read this and use them! I will never go anywhere else! THANKS GUYS!!

5
★★★★★

These guys are AMAZING! I cannot say enough good things about this place. Being a woman, not knowing much about cars it's always nerve-wracking having car problems. I had to get my brakes done and they were able to keep in contact with me while I was out of town, and have the job complete and my car ready to go when I got back. Their customer service is incredible. I have gone in 2x since then. Both times for something silly, but they were honest and helped me out without trying to up sell some other issue. They even replaced my brake light for me! These guys are doing it right! In an age where decisions are made upon others experiences I hope you read this and use them! I will never go anywhere else! THANKS GUYS!!

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Con artists... always reccomend services not needed.

3
★★★★★

Con artists... always reccomend services not needed.

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These guys go out of their way to take care of me and my car. They are super friendly, honest, and Bob the store manager is always smiling! I have been going here for 4 years and they are the best around!

3
★★★★★

These guys go out of their way to take care of me and my car. They are super friendly, honest, and Bob the store manager is always smiling! I have been going here for 4 years and they are the best around!

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I have a vehicle that was serviced by Break Plus 1 month ago. The service received from the North Nevada store was a new timing belt and water pump. The technician failed to tighten the bolts on the water pump which caused it to leak anti-freeze on the timing belt in addition he attached the wiring harness on the wrong side of the bracket thus resulting in it being shredded by the timing belt. The manager Bob of the store admitted these mistakes were made but refuses to pay for a new wiring harness because we were not the ones to take the vehicle into the store and because we choose to have the Toyota Dealership do the work. Bob suggested we go against what the dealership suggest (replacement of the harness due to the degree of damage)and try to repair the harness even though if the repair were to fail the vehicle would not run thus possibly leaving myself and two children stranded. Mike Leonard the District Manager told me it was just a bad situation and that it was unfortunate but Brakes Plus does not have any OBLIGATION to correct the problem. So much for doing what is right and honest. They admitted there technician screwed up which resulted in over $2000 in damage to a vehicle but refuse to fix it because we are the second party. Shame on you Brakes Plus!!!!!!!!!!!!!

0
★☆☆☆☆

I have a vehicle that was serviced by Break Plus 1 month ago. The service received from the North Nevada store was a new timing belt and water pump. The technician failed to tighten the bolts on the water pump which caused it to leak anti-freeze on the timing belt in addition he attached the wiring harness on the wrong side of the bracket thus resulting in it being shredded by the timing belt. The manager Bob of the store admitted these mistakes were made but refuses to pay for a new wiring harness because we were not the ones to take the vehicle into the store and because we choose to have the Toyota Dealership do the work. Bob suggested we go against what the dealership suggest (replacement of the harness due to the degree of damage)and try to repair the harness even though if the repair were to fail the vehicle would not run thus possibly leaving myself and two children stranded. Mike Leonard the District Manager told me it was just a bad situation and that it was unfortunate but Brakes Plus does not have any OBLIGATION to correct the problem. So much for doing what is right and honest. They admitted there technician screwed up which resulted in over $2000 in damage to a vehicle but refuse to fix it because we are the second party. Shame on you Brakes Plus!!!!!!!!!!!!!

Pros: Nothing

Cons: Poor Workmanship

Message from Brakes Plus

Brakes Plus?A Whole Lot More

More about Brakes Plus

Brakes, Air Conditioning, Air Filters, Alignments, Batteries, Clutches, Axles, Engine Repair, Diagnostics, Tune Ups, Timing Belts, Exhaust, Oil Change, Starters, Alternators, Suspension, Transmissions

 

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