Royal Thai Asian Grill

★★★★☆
  • 12650 W 64th Ave B2

    Arvada, CO 80004

    Map & Directions
  • 303-432-1938

About Royal Thai Asian Grill

Hours
Mon. - Sat. 11am - 10pm;Sun. 11am - 9:30pm

Food

Food
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4.0 6
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Food taste ok, worst service I've ever had with a Chinese restaurant. I ordered take out. They said it will take 20 minutes, I went in there after 18 minutes, waited inside for another 19 minutes but my order was still not ready. finally

3
★★★★★

Food taste ok, worst service I've ever had with a Chinese restaurant. I ordered take out. They said it will take 20 minutes, I went in there after 18 minutes, waited inside for another 19 minutes but my order was still not ready. finally

.

I have two experiences to report. First, we ordered our dinner for delivery and were told it would take about 30 - 45 minutes to arrive. After an hour and 15 we called wondering where our order was. The woman on the phone had no idea

3
★★★★★

I have two experiences to report. First, we ordered our dinner for delivery and were told it would take about 30 - 45 minutes to arrive. After an hour and 15 we called wondering where our order was. The woman on the phone had no idea

.

We have ordered take out a number of times, and noticed that the newer management that took over a few years ago would always round up the bill, and couldn't explain how he got to that total. When we questioned this, we were told some lame

3
★★★★★

We have ordered take out a number of times, and noticed that the newer management that took over a few years ago would always round up the bill, and couldn't explain how he got to that total. When we questioned this, we were told some lame

.

We live in West Arvada... a great place to live, but not when you are talking restaurants. Royal Thai is no exception to that rule. Its just terrible. First off, when you order pad thai and they do not ask you if you want it hot, medium or mild, that should be a warning sign. It tastes like canned Pad Thai that is sweet, soupy and lacking in flavor. Even our kids who absolutely love thai food never want to eat there again after two visits. Some of the other dishes on the menu came out more like cheap chinese food than Thai food in our opinion. Conveniently close it may be, but we choose to drive the 15 - 20 min and get spectacular Thai at US Thai off Sheridan instead. Hard to believe both places are even serving the same food when you compare the two.

0
★☆☆☆☆

We live in West Arvada... a great place to live, but not when you are talking restaurants. Royal Thai is no exception to that rule. Its just terrible. First off, when you order pad thai and they do not ask you if you want it hot, medium or mild, that should be a warning sign. It tastes like canned Pad Thai that is sweet, soupy and lacking in flavor. Even our kids who absolutely love thai food never want to eat there again after two visits. Some of the other dishes on the menu came out more like cheap chinese food than Thai food in our opinion. Conveniently close it may be, but we choose to drive the 15 - 20 min and get spectacular Thai at US Thai off Sheridan instead. Hard to believe both places are even serving the same food when you compare the two.

Pros: only thai in west arvada

Cons: worst thai food we have had in metro area

.

The review before was so harsh. This place is what it is. Its American Thai. They are pleasant on the phone, the food was good. Everything you are looking for in a cheap, cheerful place. I like it! And they deliver!

Make your own mind up and don't listen to negative people!

2
★★★★☆

The review before was so harsh. This place is what it is. Its American Thai. They are pleasant on the phone, the food was good. Everything you are looking for in a cheap, cheerful place. I like it! And they deliver!

Make your own mind up and don't listen to negative people!

Pros: Good food for the price

.

We started going here when we got mailers of thare grande opening. The food was pretty scrumptios at first but quality was not consistant on each visit. Sometimes was downrite bad. The servers are not very friendly I thot because of cultral diffrences maybe. It's not the chase tho because one time they brought our dinner to us and we felt it was improprly cooked. A short young Asian woman with glasses was sent out from the kitchen and she was SO RUDE to us. She kept asking wht the matter was. she didn't seem to want to really help. She told us we are bad customers for her restaurant. I asked if she was the manager and she said yes. when I asked her name she wouldn't tell me tho. She said YOU DON'T NEED MY NAME. WHY YOU NEED MY NAME?

We asked for our check. They didn't even try to discount for the bad entree or to replace it to-go for us. This experience iced the cake for us. They ruined our dinner night out.
Royal Thai was downrite rude to us. And whats more is that we were going in there alot. They dont care to help or provide good service to even regular customers. Its bad.

We wont giev them any mroe busienss. WE even tell peopel to avoid them. Theres a MUCH BETTER Thai Restaruant in Arvada called Thai Chili (on Yukon & Ralston). They deliver and their service is actually very accomodating. They have a nice patio. The food is good consistently. ONly one time did we have to send back food and they were so good about it like a professional establishment shoudl always be. If you have a taste for Thai try them because theyr'e very good in there and you'll be pleasantly surprised.

0
★☆☆☆☆

We started going here when we got mailers of thare grande opening. The food was pretty scrumptios at first but quality was not consistant on each visit. Sometimes was downrite bad. The servers are not very friendly I thot because of cultral diffrences maybe. It's not the chase tho because one time they brought our dinner to us and we felt it was improprly cooked. A short young Asian woman with glasses was sent out from the kitchen and she was SO RUDE to us. She kept asking wht the matter was. she didn't seem to want to really help. She told us we are bad customers for her restaurant. I asked if she was the manager and she said yes. when I asked her name she wouldn't tell me tho. She said YOU DON'T NEED MY NAME. WHY YOU NEED MY NAME?

We asked for our check. They didn't even try to discount for the bad entree or to replace it to-go for us. This experience iced the cake for us. They ruined our dinner night out.
Royal Thai was downrite rude to us. And whats more is that we were going in there alot. They dont care to help or provide good service to even regular customers. Its bad.

We wont giev them any mroe busienss. WE even tell peopel to avoid them. Theres a MUCH BETTER Thai Restaruant in Arvada called Thai Chili (on Yukon & Ralston). They deliver and their service is actually very accomodating. They have a nice patio. The food is good consistently. ONly one time did we have to send back food and they were so good about it like a professional establishment shoudl always be. If you have a taste for Thai try them because theyr'e very good in there and you'll be pleasantly surprised.

Pros: decorating is modern

Cons: Cramped/small, AWFUL SERVICE/MANAGMENT, RUDE, server/manager shouted at us

 

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