Farmers Insurance Group

★☆☆☆☆

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When my wife and I purchased our new car, we needed to get insurance on it. We called multiple places on the telephone, getting quotes. We thought we had found a great company to insure us when we found Farmer's. We were wrong. In the beginning everything went smoothly. The agent was a good-natured older man who was very helpful. He took our information down, and gave us a quote: 180 dollars a month for full-coverage vehicle insurance. My wife and I jumped on the deal. We immediately paid our down-payment, which covered the first two months.
Then we got our first billing statement in the mail. The bill told us that we owed 427 dollars. Confused, I took the bill to the agent's office and asked if he was billing us for the rest of the six months. He looked over the bill and told us that this was the monthly amount. I told him that we had signed a contract for 180 dollars per month, not 427! He said that there was nothing he could do. I told him that I was not going to pay that much per month, when I signed a contract for another premium.
A couple of months went by, and we sent no payment out. He then sent our contract into a collection agency. I spoke to my father-in-law who is a liscenced insurance agent, and he told me that a vehicle insurance policy can be made null and void if the insured stops payment, this is considered termination of the agreement and there is no further financial responsibility.
My wife wrote the Better Business Bureau, who got it all worked out for us. The Farmer's agent ended up paying us back for the down payment.
The reason that this snafu occurred was because the agent allowed his un-liscenced secretary enter in the information that we had given to the agent. The secretary forgot to log my information into the computer, thus creating this very low quote for insurance. When the paperwork went to the main office, however, they realized that I do in fact have some speeding tickets.

1
★☆☆☆☆

When my wife and I purchased our new car, we needed to get insurance on it. We called multiple places on the telephone, getting quotes. We thought we had found a great company to insure us when we found Farmer's. We were wrong. In the beginning everything went smoothly. The agent was a good-natured older man who was very helpful. He took our information down, and gave us a quote: 180 dollars a month for full-coverage vehicle insurance. My wife and I jumped on the deal. We immediately paid our down-payment, which covered the first two months.
Then we got our first billing statement in the mail. The bill told us that we owed 427 dollars. Confused, I took the bill to the agent's office and asked if he was billing us for the rest of the six months. He looked over the bill and told us that this was the monthly amount. I told him that we had signed a contract for 180 dollars per month, not 427! He said that there was nothing he could do. I told him that I was not going to pay that much per month, when I signed a contract for another premium.
A couple of months went by, and we sent no payment out. He then sent our contract into a collection agency. I spoke to my father-in-law who is a liscenced insurance agent, and he told me that a vehicle insurance policy can be made null and void if the insured stops payment, this is considered termination of the agreement and there is no further financial responsibility.
My wife wrote the Better Business Bureau, who got it all worked out for us. The Farmer's agent ended up paying us back for the down payment.
The reason that this snafu occurred was because the agent allowed his un-liscenced secretary enter in the information that we had given to the agent. The secretary forgot to log my information into the computer, thus creating this very low quote for insurance. When the paperwork went to the main office, however, they realized that I do in fact have some speeding tickets.

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