Vertical Sports Training Center LLC

★☆☆☆☆

About Vertical Sports Training Center LLC

Categories
  • Gymnastics

Sports & Recreation

Sports & Recreation
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The owner (Ennis?) seems nice enough, but his assistant is scary. We took 1 class & now I see why they separated from the other gym (Peak). At least at Peak they are sober. The lady was bragging to another coach about going drinking at lunch.

1
★☆☆☆☆

The owner (Ennis?) seems nice enough, but his assistant is scary. We took 1 class & now I see why they separated from the other gym (Peak). At least at Peak they are sober. The lady was bragging to another coach about going drinking at lunch.

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I went to this place last year, with my 3 year old daughter. Everything was fine, until the last class when the bookkeeper couldn't find record of us because she "assumed" i was married, and put down a different last name, despite the fact i put my daughter's last name on the form. After the class, i called 4 times, i repeat 4 times, to have them resign us back up for the next session. NOT 1 CALL RETURNED! Since i gave them 4 chances to have repeat business, and they never wanted it, i am going elsewhere. I am upset i paid a $25.00 annual fee that i will never see again, but it's worth it to not go back to a mediocre training class held by a 16 year old still in high school, and by an establishment that doesn't believe in good (or even halfway decent) customer service. Good luck getting a hold of them, and you will be sorry if you go to this gym!

1
★☆☆☆☆

I went to this place last year, with my 3 year old daughter. Everything was fine, until the last class when the bookkeeper couldn't find record of us because she "assumed" i was married, and put down a different last name, despite the fact i put my daughter's last name on the form. After the class, i called 4 times, i repeat 4 times, to have them resign us back up for the next session. NOT 1 CALL RETURNED! Since i gave them 4 chances to have repeat business, and they never wanted it, i am going elsewhere. I am upset i paid a $25.00 annual fee that i will never see again, but it's worth it to not go back to a mediocre training class held by a 16 year old still in high school, and by an establishment that doesn't believe in good (or even halfway decent) customer service. Good luck getting a hold of them, and you will be sorry if you go to this gym!

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