Discount Tire

★★☆☆☆
America's Largest Independent Tire Dealer
  • 5330 Wadsworth Byp

    Arvada, CO 80002

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Automotive

Automotive
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2.0 3
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I bought new tires at this location and had them installed. During installation they strip one lug nut on my car and then within 6 days I have had three of the tires go flat due to improper installation! The seal between the new tires and the new tires were not done applied properly.

0
★☆☆☆☆

I bought new tires at this location and had them installed. During installation they strip one lug nut on my car and then within 6 days I have had three of the tires go flat due to improper installation! The seal between the new tires and the new tires were not done applied properly.

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I have been a loyal Discount Tire customer for close to 10 years, in California, Texas and now Colorado. Never a complaint, in fact up 'till now, their service has always exceeded my expectations. Today, while at this location, my car was assigned to two ""technicians"" who must have just been hired from Taco Bell. Now, I understand that employers need to train new employees, but they don't get to do it on my car. Particularly, when they are unsupervised. One poor kid couldn't seem to get the hang of mounting tires on rims, and I watched him flub it a half dozen times with each tire, before he asked another guy for help. The bigger problem was the 16 year old who was attempting to balance my tires. I was watching him, and knew something was wrong when it took him 15 minutes to finish one tire. Thankfully, a more senior guy inspected his work, and subsequently took all of the lead weights off and re-did the work. I immediately told the manager I wanted someone else to work on my car.

I'm sorry, but after listening to the salesman, who was a bit too pushy for my taste, expound on all the safety reasons for doing stuff the right way when buying, mounting, rotating and caring for tires, I wasn't about to the let Laurel and Hardy mount and balance the tires on my wife's car. The car she drives my kids around in.

I'll give Discount Tire another chance, but definitely not this location.

0
★☆☆☆☆

I have been a loyal Discount Tire customer for close to 10 years, in California, Texas and now Colorado. Never a complaint, in fact up 'till now, their service has always exceeded my expectations. Today, while at this location, my car was assigned to two ""technicians"" who must have just been hired from Taco Bell. Now, I understand that employers need to train new employees, but they don't get to do it on my car. Particularly, when they are unsupervised. One poor kid couldn't seem to get the hang of mounting tires on rims, and I watched him flub it a half dozen times with each tire, before he asked another guy for help. The bigger problem was the 16 year old who was attempting to balance my tires. I was watching him, and knew something was wrong when it took him 15 minutes to finish one tire. Thankfully, a more senior guy inspected his work, and subsequently took all of the lead weights off and re-did the work. I immediately told the manager I wanted someone else to work on my car.

I'm sorry, but after listening to the salesman, who was a bit too pushy for my taste, expound on all the safety reasons for doing stuff the right way when buying, mounting, rotating and caring for tires, I wasn't about to the let Laurel and Hardy mount and balance the tires on my wife's car. The car she drives my kids around in.

I'll give Discount Tire another chance, but definitely not this location.

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we visited disount tire today and they treated us very well. We were able to drop off our tire and have them fix it and return after we got off of work and they put it on for us. They have a clean waiting room and the employees are very nice. They also price match so if you find a tire for cheaper than what they have it they will beat the price.

4
★★★★☆

we visited disount tire today and they treated us very well. We were able to drop off our tire and have them fix it and return after we got off of work and they put it on for us. They have a clean waiting room and the employees are very nice. They also price match so if you find a tire for cheaper than what they have it they will beat the price.

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