Huffman & Son Inc Heating & AC

★☆☆☆☆

About Huffman & Son Inc Heating & AC

Hours
Mon-Thu 8am-5pm

Home Construction & Remodeling

Home Construction & Remodeling
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When it was time for an AC cleaning/ maintenance check, I called Huffman & Son. I left a message and didn't hear back, so after a day or 2, I called again and mentioned I had left a previous message. I did get a call back this time, but was told they were very busy but would try to "fit me in" the next day. I left them both my home and cell phone #s in case they called and I wasn't at home. They never called. I called again, and again was told they would try to fit me in the next when they had time. I asked if it was possible to make an appt. rather than just an assurance that I would be squeezed in. They called back one more time and said they would definitely call me with a time the next day. Again I waited for a call which never came. I called again and left a message (somewhat irate this time) saying if I didn't hear back, I would have to find someone else. Guess what? They never returned that call. So if you feel like being blown, off, give them a call!

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★☆☆☆☆

When it was time for an AC cleaning/ maintenance check, I called Huffman & Son. I left a message and didn't hear back, so after a day or 2, I called again and mentioned I had left a previous message. I did get a call back this time, but was told they were very busy but would try to "fit me in" the next day. I left them both my home and cell phone #s in case they called and I wasn't at home. They never called. I called again, and again was told they would try to fit me in the next when they had time. I asked if it was possible to make an appt. rather than just an assurance that I would be squeezed in. They called back one more time and said they would definitely call me with a time the next day. Again I waited for a call which never came. I called again and left a message (somewhat irate this time) saying if I didn't hear back, I would have to find someone else. Guess what? They never returned that call. So if you feel like being blown, off, give them a call!

Cons: Lousy customer service

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