Ramada Wheat Ridge

★★★★☆
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  • 4700 Kipling St.

    Wheat Ridge, CO 80033

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About Ramada Wheat Ridge

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Unprofessional staff manager in the property. She seemed pretty nice at first. Check in process was okay. I Checked into the hotel in 2a to sleep. Complained about the loud TV noise happening in 2a in the morning. She said she will take care of it.

I called in for the 2nd time after attempting to just sleep over the noise with it for a couple of hours. The staff manager onsite said she walked through the rooms and heard nothing.

She then started becoming unprofessional and showed an attitude over the phone. If she simply offerred me to change the room (they had plenty of vacancy) or a simple apology of the possible leak on sound wall proof, I would been totally "OK" with it.

I also learned that when you call the front desk from your room, they don't know which room you are making a call. Make sure to tell them your room number first.

Showing an attitude against the customer who is simply trying to sleep in 4-5a in the morning shows a lot of unprofessionalism and raises concern

1
★☆☆☆☆

Unprofessional staff manager in the property. She seemed pretty nice at first. Check in process was okay. I Checked into the hotel in 2a to sleep. Complained about the loud TV noise happening in 2a in the morning. She said she will take care of it.

I called in for the 2nd time after attempting to just sleep over the noise with it for a couple of hours. The staff manager onsite said she walked through the rooms and heard nothing.

She then started becoming unprofessional and showed an attitude over the phone. If she simply offerred me to change the room (they had plenty of vacancy) or a simple apology of the possible leak on sound wall proof, I would been totally "OK" with it.

I also learned that when you call the front desk from your room, they don't know which room you are making a call. Make sure to tell them your room number first.

Showing an attitude against the customer who is simply trying to sleep in 4-5a in the morning shows a lot of unprofessionalism and raises concern

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Unprofessional staff manager in the property. She seemed pretty nice at first. Check in process was okay. I Checked into the hotel in 2a to sleep. Complained about the loud TV noise happening in 2a in the morning. She said she will take

3
★★★★★

Unprofessional staff manager in the property. She seemed pretty nice at first. Check in process was okay. I Checked into the hotel in 2a to sleep. Complained about the loud TV noise happening in 2a in the morning. She said she will take

 

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