Sunset Luxury Limousines

★★☆☆☆
Limo rentals in the Westminster, CO area
  • 7268 Osceola St

    Westminster, CO 80030

    Map & Directions
  • 303-426-9005

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Here's my experience with this company in a nut shell.. Used them for our wedding. We wanted to transport our entire wedding party by party bus from hotel to church then back. It was late July, and there was NO A/C!!! The driver just gave us a shrug and said that it was working, but it didn't work as well when we were stopped at stoplights.. Really?? In what universe does that make sense?? When he went to turn up the A/C, after we insisted, it blasted HOT air. He finally acknowledged that it wasn't working, but did nothing to help change this situation. Totally worthless. The sound system was a wreck too. No matter how low or high the sound system was set, the music rattled and was static. When we addressed this with the drive he simply shrugged and told us it must be broken. He could have cared less. We ended up just telling him to turn the thing off. We made the best of it, but were really disappointed by this company. This company is busted. There is NO excuse in sending a customer a broken product. It was such a happy day that we just let it roll off our backs. It just wasn't worth it to us to ruin our great day. I urge anyone looking for a party bus or limo company to book someone other than Sunset. Don't say I didn't warn you!

1
★☆☆☆☆

Here's my experience with this company in a nut shell.. Used them for our wedding. We wanted to transport our entire wedding party by party bus from hotel to church then back. It was late July, and there was NO A/C!!! The driver just gave us a shrug and said that it was working, but it didn't work as well when we were stopped at stoplights.. Really?? In what universe does that make sense?? When he went to turn up the A/C, after we insisted, it blasted HOT air. He finally acknowledged that it wasn't working, but did nothing to help change this situation. Totally worthless. The sound system was a wreck too. No matter how low or high the sound system was set, the music rattled and was static. When we addressed this with the drive he simply shrugged and told us it must be broken. He could have cared less. We ended up just telling him to turn the thing off. We made the best of it, but were really disappointed by this company. This company is busted. There is NO excuse in sending a customer a broken product. It was such a happy day that we just let it roll off our backs. It just wasn't worth it to us to ruin our great day. I urge anyone looking for a party bus or limo company to book someone other than Sunset. Don't say I didn't warn you!

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I get a kick out of the message from Sunset Luxury Limousine in the upper right corner of their profile. If anyone is fraudulent and deceptive it is this business and it's owner Darren. I feel for the reviewer below me, but is absolutely no surprise. I booked a limo for my wife's birthday, put the deposit on my credit card, only to find additional charges (substantial charges) added on a day later. When I called to find out why the additional charges were added to my bill, I was told one lie after another by every person I talked to. The least they could do is get together and get their lies straight. When I pressed the issue further, the owner Darren threatened to sue me if I pursued this matter any further. A real stand up company with a real stand up owner. This company only wants your money, does not care if you have an exceptional experience, and really doesn't care about repeat and referral business. If you want to rent a limo, there are many other companies in Denver...STAY AWAY FROM THIS ONE. Also, this company's website says that it is on the Denver A-List and one of Tom Martino's preferred businesses. Don't let that fool you. I have made both of these entities aware of this companies practices and advised them to check the reviews on this site, Google +, and Yelp. I hope they investigate this so called ligit company.

1
★☆☆☆☆

I get a kick out of the message from Sunset Luxury Limousine in the upper right corner of their profile. If anyone is fraudulent and deceptive it is this business and it's owner Darren. I feel for the reviewer below me, but is absolutely no surprise. I booked a limo for my wife's birthday, put the deposit on my credit card, only to find additional charges (substantial charges) added on a day later. When I called to find out why the additional charges were added to my bill, I was told one lie after another by every person I talked to. The least they could do is get together and get their lies straight. When I pressed the issue further, the owner Darren threatened to sue me if I pursued this matter any further. A real stand up company with a real stand up owner. This company only wants your money, does not care if you have an exceptional experience, and really doesn't care about repeat and referral business. If you want to rent a limo, there are many other companies in Denver...STAY AWAY FROM THIS ONE. Also, this company's website says that it is on the Denver A-List and one of Tom Martino's preferred businesses. Don't let that fool you. I have made both of these entities aware of this companies practices and advised them to check the reviews on this site, Google +, and Yelp. I hope they investigate this so called ligit company.

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Sunset Luxury Limousine has purposely ruined an innocent 16yr olds Birthday. It was her SWEET 16 and Sunset cancelled her reservation for the PINK HUMMER LIMO a week before her Birthday. Reservation was made on 01/23/12. They stated no ??Deposit? was reserved and I chose to ??Ignore? the emails and phone calls for a deposit. I have documentation with the OWNER and SUPERVISOR of the company along with email and phone records. I have filed a complaint with all of the accreditations they have listed on their emails/website. I will not go into details on here because I have several complaints in process but I would NEVER recommend you do business with this COMPANY. I was treated poorly, lied to, and my daughter is now left without the PINK HUMMER LIMO we reserved months ago. Words can??t express the pain this Company has caused. The disgust I feel as a consumer is overwhelming. They hurt an innocent girl to make an extra dollar. I will do everything in my power to stop this company from doing this to anyone else.

1
★☆☆☆☆

Sunset Luxury Limousine has purposely ruined an innocent 16yr olds Birthday. It was her SWEET 16 and Sunset cancelled her reservation for the PINK HUMMER LIMO a week before her Birthday. Reservation was made on 01/23/12. They stated no ??Deposit? was reserved and I chose to ??Ignore? the emails and phone calls for a deposit. I have documentation with the OWNER and SUPERVISOR of the company along with email and phone records. I have filed a complaint with all of the accreditations they have listed on their emails/website. I will not go into details on here because I have several complaints in process but I would NEVER recommend you do business with this COMPANY. I was treated poorly, lied to, and my daughter is now left without the PINK HUMMER LIMO we reserved months ago. Words can??t express the pain this Company has caused. The disgust I feel as a consumer is overwhelming. They hurt an innocent girl to make an extra dollar. I will do everything in my power to stop this company from doing this to anyone else.

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What a horrific experience. Never again. Sunset Limo did offer a gift card for future service, but I would not ever deal with this company again.

I have multiple grievances from my evening with sunset limo, notwithstanding the wrong limo (that is right, I am not even sure they have a pink limo, we and two other friends have tried to book this, only to NEVER have it show up).

Dirty Limo
Upon entering the limo we noticed that it had not been picked up from the previous party. There was trash and red silo cups full of red wine around in the cup holders. Come to find out, there was broken glass from the previous party (see below)

Poor Limo Upkeep / Sound Issues
Along that drive up to Westminster, it sounded like the whole back end up the limo was going to fall off. I have never been in a limo that had such a poor system of suspension. The girls that were sitting in the back ended up having to crunch in the front just so they were more comfortable.

When trying to hook up the ipod to the stereo, the sound system when turned onto the AUX station sounded so bad that we had to settle for the radio. The driver offered no assistance and suggested that this was the norm.

During the night we found out that there was a cable broke that wouldn't allow this limo to either stay in park or apply the parking break. I am still unclear on the specifics. While clearly a safety concern, it caused multiple occasions where we had to be strategic about where to park (e.g. not an incline and far away from the front of some bars and clubs).

Broken Glass in the Limo from the previous party
On the ride back from picking up the carpet, I put my knee on the "dance floor" to move seats and cut up my knee on glass. Upon inspection, we noticed multiple pieces of broken glass on throughout the limo. We did not break any glasses. Upon talking with the driver, we were made aware of the fact that the previous party broke a glass. The glass was not adequately cleaned up, this is unacceptable.

Upon finding out that I was cut, and bleeding, the driver did not offer any assistance.

I would never use these jokers again.

1
★☆☆☆☆

What a horrific experience. Never again. Sunset Limo did offer a gift card for future service, but I would not ever deal with this company again.

I have multiple grievances from my evening with sunset limo, notwithstanding the wrong limo (that is right, I am not even sure they have a pink limo, we and two other friends have tried to book this, only to NEVER have it show up).

Dirty Limo
Upon entering the limo we noticed that it had not been picked up from the previous party. There was trash and red silo cups full of red wine around in the cup holders. Come to find out, there was broken glass from the previous party (see below)

Poor Limo Upkeep / Sound Issues
Along that drive up to Westminster, it sounded like the whole back end up the limo was going to fall off. I have never been in a limo that had such a poor system of suspension. The girls that were sitting in the back ended up having to crunch in the front just so they were more comfortable.

When trying to hook up the ipod to the stereo, the sound system when turned onto the AUX station sounded so bad that we had to settle for the radio. The driver offered no assistance and suggested that this was the norm.

During the night we found out that there was a cable broke that wouldn't allow this limo to either stay in park or apply the parking break. I am still unclear on the specifics. While clearly a safety concern, it caused multiple occasions where we had to be strategic about where to park (e.g. not an incline and far away from the front of some bars and clubs).

Broken Glass in the Limo from the previous party
On the ride back from picking up the carpet, I put my knee on the "dance floor" to move seats and cut up my knee on glass. Upon inspection, we noticed multiple pieces of broken glass on throughout the limo. We did not break any glasses. Upon talking with the driver, we were made aware of the fact that the previous party broke a glass. The glass was not adequately cleaned up, this is unacceptable.

Upon finding out that I was cut, and bleeding, the driver did not offer any assistance.

I would never use these jokers again.

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Dec 17, I booked a 10 pass for a night out and asked the reservation lady if the limo would hold 10 average sized adults in the car. Stating there would be enough room, the limo was booked. When the limo arrived, we could not fit all 10 in the car. So one had to follow the limo around town during out 6 hour night out. We had issues with the radio and a subwoofer that pounded on our backs as well. But not being able to keep our group together was the worst.
It took almost a month to get in touch with the owner Darren. Numerous phone calls were not returned.
Finally after getting in touch with him on Jan 18, he e-mailed me that he would send a gift certificate that day to make up for the problems. On Jan 26 I e-mailed him stating I did not receive anything from him. He did not respond. No response from anyone. On Feb 6, e-mail stating the same. He did not respond and no response from anyone. Feb 15, e-mailed him again. Still No Response.
I am blown away that an owner of a company would treat a repeat customer like this. Says a lot about the priorities of this business. He has had more than enough time to make things right and he chose to blow it off.
There are many limo companies in Denver. Find another!

1
★☆☆☆☆

Dec 17, I booked a 10 pass for a night out and asked the reservation lady if the limo would hold 10 average sized adults in the car. Stating there would be enough room, the limo was booked. When the limo arrived, we could not fit all 10 in the car. So one had to follow the limo around town during out 6 hour night out. We had issues with the radio and a subwoofer that pounded on our backs as well. But not being able to keep our group together was the worst.
It took almost a month to get in touch with the owner Darren. Numerous phone calls were not returned.
Finally after getting in touch with him on Jan 18, he e-mailed me that he would send a gift certificate that day to make up for the problems. On Jan 26 I e-mailed him stating I did not receive anything from him. He did not respond. No response from anyone. On Feb 6, e-mail stating the same. He did not respond and no response from anyone. Feb 15, e-mailed him again. Still No Response.
I am blown away that an owner of a company would treat a repeat customer like this. Says a lot about the priorities of this business. He has had more than enough time to make things right and he chose to blow it off.
There are many limo companies in Denver. Find another!

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Are you guys the same as Sunset Transportation? If you are, you guys ROCK !
We had a bus last sunday night after the Bronco game and it was superb!

5
★★★★★

Are you guys the same as Sunset Transportation? If you are, you guys ROCK !
We had a bus last sunday night after the Bronco game and it was superb!

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rented a limo for my daughters 7th birthday. The service was excellent and Kevin (chauffer) went above and beyond. I will recommend Sunset limo in the future to my family and friends and will recommend Kevin as well. Thanks for the outstanding service.

5
★★★★★

rented a limo for my daughters 7th birthday. The service was excellent and Kevin (chauffer) went above and beyond. I will recommend Sunset limo in the future to my family and friends and will recommend Kevin as well. Thanks for the outstanding service.

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I have used these guys in the past. They have some cool limos. The inside was so neat, it had a nice bar setup with a very good sound system. The driver was on time and the limo was very clean. They have everything from four wheel drive limos to old exotic cars. If you need a limo for a wedding or a party, I would call Ecstasy Limousines.

PROS: cool cars
CONS:

4
★★★★☆

I have used these guys in the past. They have some cool limos. The inside was so neat, it had a nice bar setup with a very good sound system. The driver was on time and the limo was very clean. They have everything from four wheel drive limos to old exotic cars. If you need a limo for a wedding or a party, I would call Ecstasy Limousines.

PROS: cool cars
CONS:

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Business Response:

Thank you Mike S. For your support and using our services. I hope you use our services again and we can earn that extra star from you. Happy Holidays.

Message from Sunset Luxury Limousines

Limousine sites featuring exaggerated pictures of their limos. If it looks too good to be true, it probably is. When shopping for the perfect limousine always insist on seeing the limousine and the operation to insure with good confidence that the limousine you are reserving will show up and be everything that was promised. Take the images below that are from another limo company, for example. Notice how the limo interiors are Phtoshopped with bars and ceilings that are not actually standard in the featured limousine and how the city skyline is Photshopped in the limo windows.



Limo brokers. They take your call and your money, then hire a company to provide the service to you. They have no interest in your experience or satisfaction, nor do they have any control over it.

More about Sunset Luxury Limousines

Sunset Limos is your premier Denver limousine service. Travel around the Mile High City in style and comfort in luxurious stretch limousines including our popular Lincoln Town Cars and Chrysler 300C models, SUVs including multiple Hummer H2s and Cadillac Escalades, or rent our Party Bus, aptly called a "nightclub on wheels". Sunset Limos also offers corporate services including chauffeured driving to and from Denver International Airport and Shuttle Bus and Coach Bus rentals for corporate conferences and retreats.

 

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