Air Masters

★★★★☆
Best Product for the Best Price
  • 940 W 7th St

    Loveland, CO 80537

    Map & Directions
  • 970-532-7618

About Air Masters

Home Construction & Remodeling

Home Construction & Remodeling
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.

We had the opportunity to work with Air Masters Heating and Air Conditioning regarding duct work cleaning of our fellow employees home. My co-worker had a premature baby and the Dr. would not let the baby come home until the duct work had be cleaned. My fellow co-worker did not have the available funds to pay for the duct cleaning. My fellow co-workers and I were going to try to get donations, however we received a call from Air Masters and they said they would cover the whole expense for my co-worker. It is rare to find this kind of business ethic in todays world so I would like to commennd Air Masters for their thoughtfulness!

2
★★★★★

We had the opportunity to work with Air Masters Heating and Air Conditioning regarding duct work cleaning of our fellow employees home. My co-worker had a premature baby and the Dr. would not let the baby come home until the duct work had be cleaned. My fellow co-worker did not have the available funds to pay for the duct cleaning. My fellow co-workers and I were going to try to get donations, however we received a call from Air Masters and they said they would cover the whole expense for my co-worker. It is rare to find this kind of business ethic in todays world so I would like to commennd Air Masters for their thoughtfulness!

.

First of all, the emergency service they offer is undeniably the best that can be offered. Having your furnace breakdown in the middle of a winter storm is definitely not fun but they waste no time getting you electric space heaters to make sure your comfort level is satisfactory until the job is done!\n\nSecond, I was doing some personal research into this company and I would recommend double checking them with multiple sites, there are certain people out there that would rather harm this amazing company's reputation rather than boost it.\n\nOne negative review in specific is posted, word for word, on multiple sites and has been flagged as inappropriate on all of them.\n\n\nDEFINITELY GOING TO RECOMMEND TO OTHERS!

2
★★★★★

First of all, the emergency service they offer is undeniably the best that can be offered. Having your furnace breakdown in the middle of a winter storm is definitely not fun but they waste no time getting you electric space heaters to make sure your comfort level is satisfactory until the job is done!\n\nSecond, I was doing some personal research into this company and I would recommend double checking them with multiple sites, there are certain people out there that would rather harm this amazing company's reputation rather than boost it.\n\nOne negative review in specific is posted, word for word, on multiple sites and has been flagged as inappropriate on all of them.\n\n\nDEFINITELY GOING TO RECOMMEND TO OTHERS!

.

We had the opportunity to work with Air Masters Heating and Air Conditioning regarding duct work cleaning of our fellow employees home. My co-worker had a premature baby and the Dr. would not let the baby come home until the duct work had be cleaned. My fellow co-worker did not have the available funds to pay for the duct cleaning. My fellow co-workers and I were going to try to get donations, however we received a call from Air Masters and they said they would cover the whole expense for my co-worker. It is rare to find this kind of business ethic in todays world so I would like to commennd Air Masters for their thoughtfulness!

2
★★★★★

We had the opportunity to work with Air Masters Heating and Air Conditioning regarding duct work cleaning of our fellow employees home. My co-worker had a premature baby and the Dr. would not let the baby come home until the duct work had be cleaned. My fellow co-worker did not have the available funds to pay for the duct cleaning. My fellow co-workers and I were going to try to get donations, however we received a call from Air Masters and they said they would cover the whole expense for my co-worker. It is rare to find this kind of business ethic in todays world so I would like to commennd Air Masters for their thoughtfulness!

.

I have had a great experience with Air Masters Heating. They were helpful, never pushy and had good ideas for my new Trane furnace and A/C install. They were on time, worked hard, showed concern and was very professional.
This is not seen much today, but they took time to answer my questions and made sure that I was comfortable with them and my new system. My remodel included new ductwork and they passed with flying colors from the city inspector.
I would recommend them and use them again.

5
★★★★★

I have had a great experience with Air Masters Heating. They were helpful, never pushy and had good ideas for my new Trane furnace and A/C install. They were on time, worked hard, showed concern and was very professional.
This is not seen much today, but they took time to answer my questions and made sure that I was comfortable with them and my new system. My remodel included new ductwork and they passed with flying colors from the city inspector.
I would recommend them and use them again.

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.

We were without heat and Air Masters came over at 7PM and gave us an estimate and left us with space heaters. They installed the new furnace the next day. We could not have found a more knowledgeable, courteous and efficient Heating and A/C contractor. The city inspector checked everything and said it was installed per code. They even did all the paperwork for our rebates, so we didn't have any worries at all. \r\nI would highly recommend this company!!!

2
★★★★★

We were without heat and Air Masters came over at 7PM and gave us an estimate and left us with space heaters. They installed the new furnace the next day. We could not have found a more knowledgeable, courteous and efficient Heating and A/C contractor. The city inspector checked everything and said it was installed per code. They even did all the paperwork for our rebates, so we didn't have any worries at all. \r\nI would highly recommend this company!!!

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Absolutely the worst service we have ever experienced. Here are some of the problems we experienced with them along the way:\r\n- No hot water for 5 days.\r\n- Saying they would call and never calling, not returning calls, and not responding to their 24-hour phone number.\r\n- Saying they would arrive to fix the problem at a specific day and time, then cancelling that morning or just never arriving.\r\n- Leaving the place a mess.\r\n- Not making sure everything was working properly after installation (we know this because they didn?t connect the power source to the hot water heater before they left).\r\n- Twice they started a job on a Thursday, saying they?d be back on Friday, and cancelling or not finishing on Friday, so we had to deal with the ramifications of the half-finished job until the next week.\r\n- A lot of excuses from the owner. While a couple of guys were very nice and capable, one was totally incompetent, and the owner was unhelpful and unwilling to do the right thing (i.e. finish and fix the job in a timely manner).\r\n\r\nWe were very patient and gave them the benefit of the doubt on numerous occasions. But we feel like they have wronged us and have done very little to try to make the situation right. They offered a discount for a future installation of an air conditioner, but we?d have to be lunatics to hire them again. Even if they offered the same discount off the botched installation, which they haven?t, it wouldn?t make up for the money we lost taking time off of work to deal with them. We will likely need to hire another company (more $) to correctly finish the job. \r\n\r\nUltimately our experience working with them has left us extremely dissatisfied and frustrated. \r\n

0
★☆☆☆☆

Absolutely the worst service we have ever experienced. Here are some of the problems we experienced with them along the way:\r\n- No hot water for 5 days.\r\n- Saying they would call and never calling, not returning calls, and not responding to their 24-hour phone number.\r\n- Saying they would arrive to fix the problem at a specific day and time, then cancelling that morning or just never arriving.\r\n- Leaving the place a mess.\r\n- Not making sure everything was working properly after installation (we know this because they didn?t connect the power source to the hot water heater before they left).\r\n- Twice they started a job on a Thursday, saying they?d be back on Friday, and cancelling or not finishing on Friday, so we had to deal with the ramifications of the half-finished job until the next week.\r\n- A lot of excuses from the owner. While a couple of guys were very nice and capable, one was totally incompetent, and the owner was unhelpful and unwilling to do the right thing (i.e. finish and fix the job in a timely manner).\r\n\r\nWe were very patient and gave them the benefit of the doubt on numerous occasions. But we feel like they have wronged us and have done very little to try to make the situation right. They offered a discount for a future installation of an air conditioner, but we?d have to be lunatics to hire them again. Even if they offered the same discount off the botched installation, which they haven?t, it wouldn?t make up for the money we lost taking time off of work to deal with them. We will likely need to hire another company (more $) to correctly finish the job. \r\n\r\nUltimately our experience working with them has left us extremely dissatisfied and frustrated. \r\n

Cons: Poor communication, often cancel/reschedule appointments, messy

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