Bavarian Autohaus

Robert is an ace mechanic who has an almost intuitive ability to diagnose cars. He truly likes the Bimmers and air-cooled Porsches on which he works, and is always entertaining talk to. Whenever I go in, people are hanging out, just to see what he's up to. I've had my last three cars serviced there, and Robert has shown a passion for seeing the work done right, and making these vehicles as fun to drive as possible. As for the critical reviews, I suspect people bring their own drama with them.

Posted 10/14/09 | Report Abuse

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I have found Robert from a friend that had him work on his 528, needless to say i would have to agree with Robert A. and Pat on this review i also had to call the cops and he told his mechanic that he could not take my kind of money, my reply was what kind of money no credit card just cash [ one of the biggest racist i have ever encountered, had his lawyer call me and said that if i did not pay in cash he would charge me for storage[ keep in mind he was not on time and his workers are in on it as well,and for all his loyal followers well that's another story, as for Robert i would not recommend him or his staff as they have no back bone' he is a poor excuse for a business man no integrity or morals i will be sure to make sure that every one i know and then some not to deal with Robert he really is very unprofessional and a racist as well.

Posted 07/09/09 | Report Abuse

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I'm a shade-tree mechanic, but when I need deeper experience or quick turnaround he's the man. I've been taking my cars to Robert at Bavarian Autohaus since I moved to Denver metro 10 years ago; back then, my 30 year old BMW's rear-end suddenly made really bad sounds on my drive home. A block from a BMW dealer, I pulled in and they diagnosed it as a bad driveshaft (estimate: $1200); I towed it to Robert and he correctly diagnosed and replaced the differential ($400). My family now has three older BMWs (one just back from his shop with a new starter) and several of my neighbors now take their BMWs to his shop.

As another reviewer mentioned, he's helped me troubleshoot on the phone and encouraged me to take on simpler jobs myself. He can be colorful and his shop isn't pretty, but his experience and commitment to the make can't be beat.

Posted 05/27/09 | Report Abuse

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It's shocking to hear that people have had such unsavory experiences with Robert. My e46 325i and I were in an accident in late '05. I needed a lot of work done to the front driver side wheel, brake and axel systems... Not only did Robert squeeze my car into his schedule the morning I called, but he also assured me that my car would be completed by the time I got off of work that day, and it was! He even had one of his shop hands drive me to and from work!!!

So perhaps the guy is bi-polar or something because my service couldn't have been more desireable.. and oh yeah... the grand total of my bill after labor was $1400 less than Farmers Insurance had estimated and she ran just like new again.

Posted 01/04/09 | Report Abuse

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Robert is the most rude unprofessional individual I've ever dealt with. I took my BMW to Bavarian Autohaus because we had a fire under the hood caused by two oil hoses. Robert kept the car for almost a month stating that he was unable to locate new hoses anywhere in the state. Every time I came by to check the progress of the work he had an excuse why he hadn't worked on the car. I took the search on myself and located the hoses off of Sante Fe & Titan rd. which I personally picked up and brought to Robert. Another few weeks went by...Finally after a frustrating longer than necessary wait, he finished the car. My balance for the work was $900.00. I protested the fee and he instantly became enraged. He threatened to keep the car, told me that he would only take cash because he didn't accept my kind of money. After throwing a complete tantrum, he verbally assaulted my wife and I, he refused payment of any source except for "Cash". He threatened to keep the vehicle and back charge us a storage fee. I called the police to mediate the matter. The police came out, apparently not the first time and nearly arrested Robert for assault. Here's the real kicker...A week after getting the car back, apparently the hoses were misrouted when installed which caused a fire and more damage. Very unfortunate expensive experience.

Posted 08/21/08 | Report Abuse

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Im really surprised by the last rating as I have used Robert for several years and 4 BMW's and always found him fair. He is a bit high per hour (10.00 or so) but in the long run he has been cheaper as he knows the shortcuts to get things done and charges by the time it takes not the book flat rate. Experiance does count as he usally knows what the problem is when described over the phone. I have moved out of state and still call him when the mechanics here start throwing parts at my car to fix it. He is usally right the first time. I really doubt the Denver Police officer would have said that.

Posted 05/19/08 | Report Abuse

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Our BMW 328i had the engine die on us in FEBRUARY. It was towed to Bavarian Autohaus to assess and fix the problem. The owner, Robert, said that he would look for a replacement engine for us and that the repair could cost between $7k and $8k depending on the replacement engine. He told us that he could not find an engine and would start charging us $100/mo for storage until he found one. This is pure fiction about him not finding an engine - do the search yourself and see how quickly you can find a replacement engine. Robert never looked for an engine to repair our vehicle (by his own admission in front of the police officers). We have contacted BMW's customer service department via the internet to find another shop that would be willing to do the work after waiting for months for Robert's shop to give us ANY communication regarding the vehicle. About a week ago (End of SEPTEMBER), he left us a message on voice mail telling us that we needed to "settle our bill" or we would be sent to collections. We have now had to pay for storage of the vehicle without him actually doing any of the work necessary to fix it or looking for an engine. It is now October, and we are going to take our BMW somewhere else at the recommendation of BMW's Customer Satisfaction department. The first 3 months delay was due to Robert's own personal family issues preventing him from working on the vehicle, and the remaining 4 has been his simple neglect to repair the vehicle. The only communication we have received with Bavarian Autohaus in the past 4 months was the voice mail advising us that we needed to pay or face collections. Robert's side of the story is that we never authorized him to do the repair. We had to call the police because he would not accept a $400 cashier's check and insisted on CASH. You know something is wrong when the police officer says "I'm getting really sick of coming here."

Posted 10/08/07 | Report Abuse

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