Rocky Mountain Custom Decks

★☆☆☆☆
  • 1775 Foxfield Dr

    Castle Rock, CO 80104

    Map & Directions
  • 303-663-2697

About Rocky Mountain Custom Decks

Categories
  • Patio Builders

Home Construction & Remodeling

Home Construction & Remodeling
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K & K Decks

687 Whispering Oak Dr Castle Rock, CO

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We had high hopes for RMCD -- came across them at the Colorado Home and Garden Show.

Their sales pitch was great and initially the service was good too. However, as the project wore on, we had more and more problems. The deck simply wasn't getting done. We had to make design changes because they poured the footings in the wrong place. Repeated phone calls to their number went unanswered. We finally got the deck done but took far too long.

Now, here we are, one and a half years later and the materials they used for the deck are warping and cracking. We're supposed to have a lengthy warranty so we started calling. After more than a week of voicemails that are never returned, we're considering legal action.

This is not a company that respects their customers and I highly recommend you look elsewhere.

1
★☆☆☆☆

We had high hopes for RMCD -- came across them at the Colorado Home and Garden Show.

Their sales pitch was great and initially the service was good too. However, as the project wore on, we had more and more problems. The deck simply wasn't getting done. We had to make design changes because they poured the footings in the wrong place. Repeated phone calls to their number went unanswered. We finally got the deck done but took far too long.

Now, here we are, one and a half years later and the materials they used for the deck are warping and cracking. We're supposed to have a lengthy warranty so we started calling. After more than a week of voicemails that are never returned, we're considering legal action.

This is not a company that respects their customers and I highly recommend you look elsewhere.

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