Big O Tires

★★★★☆
  • 10431 Parkglenn WY

    Parker, CO 80134

    Cross street: Over 1200 Tire & Service Centers Nationwide!

    Map & Directions
  • 303-840-2800

About Big O Tires

Hours
Mon-Fri 7am-8pm ; Sat 7am-7pm ; Sun 9am-6pm ; Open Holidays

Automotive

Automotive
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I have been in twice this year and both times they gave different excuses as to why my tires were not covered for replacement. Just today they told me that while camping when I got a flat that I had driven on it for to long and that voided my warranty. I know how to change a flat and for the 20 yard it was driven on at about 5mph before I pulled over and changed it is an absolute joke.
When I took the tire in earlier this year with a nail in the top they told me it had chewed the inside wall but that I never purchased the extended warranty. So jason sold me an extended warranty and told me if it ever happened again it would be covered. So this past week it did and guess what its not covered. So jason scammed me out of 350 for the single tires and extended coverage he sold me on all 4 back in January telling me he wanted to establish a community relationship so I would come back again.
When I called today and he wouldn't even talk to me but rather put on an assistant manager who had to put me on hold 3 times to talk to jason before he told me to bad.

This might be the worst customer service I have experienced in parker and I highly recommend unless you are into getting scammed out of money that you look else where for your tire needs,
But they did tell me they would give me a new tire at cost, and that for an additional 25 they would resell me an extended warranty again. How generous. I think ill go somewhere else and I would highly recommend you do too. Stay away from this poorly run store and I hope places like this leave the town of Parker as it gives the local stores a bad name,

Please consider all these negative reviews before you go to big-o in parker. Spread the word, buyer beware.

I wish you could rate 0 stars!

1
★☆☆☆☆

I have been in twice this year and both times they gave different excuses as to why my tires were not covered for replacement. Just today they told me that while camping when I got a flat that I had driven on it for to long and that voided my warranty. I know how to change a flat and for the 20 yard it was driven on at about 5mph before I pulled over and changed it is an absolute joke.
When I took the tire in earlier this year with a nail in the top they told me it had chewed the inside wall but that I never purchased the extended warranty. So jason sold me an extended warranty and told me if it ever happened again it would be covered. So this past week it did and guess what its not covered. So jason scammed me out of 350 for the single tires and extended coverage he sold me on all 4 back in January telling me he wanted to establish a community relationship so I would come back again.
When I called today and he wouldn't even talk to me but rather put on an assistant manager who had to put me on hold 3 times to talk to jason before he told me to bad.

This might be the worst customer service I have experienced in parker and I highly recommend unless you are into getting scammed out of money that you look else where for your tire needs,
But they did tell me they would give me a new tire at cost, and that for an additional 25 they would resell me an extended warranty again. How generous. I think ill go somewhere else and I would highly recommend you do too. Stay away from this poorly run store and I hope places like this leave the town of Parker as it gives the local stores a bad name,

Please consider all these negative reviews before you go to big-o in parker. Spread the word, buyer beware.

I wish you could rate 0 stars!

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I was very disappointed with Big O's service in Parker, CO.
I have been to numerous Big O's in Wyoming and Washington and always had great service. So when I moved to Colorado, Big O was a natural first choice. I took my car in to have my tires rotated and had to return twice because the tires were not balanced. During the first visit the sale associate told my husband that we needed new struts that would cost $1,000. We decided to wait and think about it. A week later when I returned on my own to have the tires rebalanced the sales person quoted me a price of $1,500. I realize that in a down economy businesses need to make money but I think a $500 price increase over the span of 7 days is incredibly dishonest. When I told him that I had several mechanics in my family and knew this was incredibly overpriced he immediately dropped the price $800. This sort of dishonesty is what gives the automotive industry a bad reputation and makes women cringe when bringing their cars in to be worked on. Needless to say I took my car somewhere else to be worked on and will not be returning to this Big O location.

1
★☆☆☆☆

I was very disappointed with Big O's service in Parker, CO.
I have been to numerous Big O's in Wyoming and Washington and always had great service. So when I moved to Colorado, Big O was a natural first choice. I took my car in to have my tires rotated and had to return twice because the tires were not balanced. During the first visit the sale associate told my husband that we needed new struts that would cost $1,000. We decided to wait and think about it. A week later when I returned on my own to have the tires rebalanced the sales person quoted me a price of $1,500. I realize that in a down economy businesses need to make money but I think a $500 price increase over the span of 7 days is incredibly dishonest. When I told him that I had several mechanics in my family and knew this was incredibly overpriced he immediately dropped the price $800. This sort of dishonesty is what gives the automotive industry a bad reputation and makes women cringe when bringing their cars in to be worked on. Needless to say I took my car somewhere else to be worked on and will not be returning to this Big O location.

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1 out of 1 people found this review helpful.

.

These guys are awesome, great service, always accommodating... Moreover, they will rotate and balance your car's wheels for free for the life of your tires... can't beat that

5
★★★★★

These guys are awesome, great service, always accommodating... Moreover, they will rotate and balance your car's wheels for free for the life of your tires... can't beat that

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0 out of 2 people found this review helpful.

.

Big O Tires in Parker is the MOST HONEST automotive and tire shop in the country. Tim and Mark have always treated me and my family with our best interest at heart. They offer great products at competitive prices but what I appreciate most about this shop is the honest expert service. I wouldn't think of going anywhere else for my tires and related services
Jim - Parker

5
★★★★★

Big O Tires in Parker is the MOST HONEST automotive and tire shop in the country. Tim and Mark have always treated me and my family with our best interest at heart. They offer great products at competitive prices but what I appreciate most about this shop is the honest expert service. I wouldn't think of going anywhere else for my tires and related services
Jim - Parker

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0 out of 1 people found this review helpful.

.

when I bought my used Lexus I needed 4 new tires and rims. I went to the Bog O on Lincoln/Parker Rd and I got great tires for a reasonable price. I then asked about the rims and instead of trying to sell me their most expensive set the salesman suggested a mid grade rim that looked just as great as the most expensive and then gave me a deal on the rims because I was getting the tires too. Great place if you want a great deal!

5
★★★★★

when I bought my used Lexus I needed 4 new tires and rims. I went to the Bog O on Lincoln/Parker Rd and I got great tires for a reasonable price. I then asked about the rims and instead of trying to sell me their most expensive set the salesman suggested a mid grade rim that looked just as great as the most expensive and then gave me a deal on the rims because I was getting the tires too. Great place if you want a great deal!

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When I need new tires on my truck this is where i go. The staff are knowledgable and friendly. The tires are always in stock and are at a good price.

5
★★★★★

When I need new tires on my truck this is where i go. The staff are knowledgable and friendly. The tires are always in stock and are at a good price.

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Message from Big O Tires

The Team You Trust - Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for passenger, light truck & RV vehicles. - Big O Tires, Michelin, Goodyear, BF Goodrich, Yokohama, Uniroyal, Cooper, Falken, Continental, Fulda, Shell, Pennzoil, Exide, American Racing Wheels, Falken Wheels, Hankook, Nankang, General Tire



More about Big O Tires

Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for passenger, light truck & RV vehicles.

 

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