Cornerstone Aquatics Center

★★★★☆
  • 55 Buena Vista Rd

    West Hartford, CT 06107

    Map & Directions
  • 860-521-3242

About Cornerstone Aquatics Center

Hours
Mon - Fri, 6am - 9pm; Sat, 7:30am - 8pm; Sun, 1pm - 8pm

Sports & Recreation

Sports & Recreation
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Outstanding aquatics! We've never found a pool as clean or as gorgeous as Cornerstone. The water is crystal clear, the staff is always friendly, attentive, and professional, and the programs are amazing.
We love lounging in the warm pool with our kids, and the lap pool's cooler temperature is fantastic for a great workout. They also have underwater bikes for aqua-spinning classes! We'd never even heard of such a thing until Cornerstone, and it's the best workout we've ever had.
Everything is clean, and it's incredibly convenient--the pools are open for lap swimming or recreation all the time!
Can't recommend it enough. Fabulous!

5
★★★★★

Outstanding aquatics! We've never found a pool as clean or as gorgeous as Cornerstone. The water is crystal clear, the staff is always friendly, attentive, and professional, and the programs are amazing.
We love lounging in the warm pool with our kids, and the lap pool's cooler temperature is fantastic for a great workout. They also have underwater bikes for aqua-spinning classes! We'd never even heard of such a thing until Cornerstone, and it's the best workout we've ever had.
Everything is clean, and it's incredibly convenient--the pools are open for lap swimming or recreation all the time!
Can't recommend it enough. Fabulous!

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Unfortunately we had a bad experience at Cornerstone Aquatic Center. We were members for 10 months. We forgot an item at the gym and called to ask if anyone had found the item. The staff member Carol was terribly rude on the phone. She refused to look for the item and made it blatantly clear she was annoyed that we were requesting someone to look for us. After the item was not found in one area Carol refused to have anyone look anywhere else and told us we would have to come back to the gym ourselves to look. She then hung up the phone. When we called back to speak with a manager she continued to be incredibly rude and unhelpful . We took the matter to management and Dave unfortunately did not handle the situation well. We requested that the remaining 2 months of our membership be cancelled after this unfortunate experience. We did not want to continue coming to a facility where we were treated so rudely. Not only did he refuse to cancel the membership but he never once apologized or acknowledge the bad experience. He stated that Carol was not rude based on her statements alone. He accused us of causing the problem when all we were requesting is that someone look for our lost item. We will not be returning to Cornerstone Aquatic Center and are very disappointed in the staff. It is sad that West Hartford has to be represented by such rude people.

1
★☆☆☆☆

Unfortunately we had a bad experience at Cornerstone Aquatic Center. We were members for 10 months. We forgot an item at the gym and called to ask if anyone had found the item. The staff member Carol was terribly rude on the phone. She refused to look for the item and made it blatantly clear she was annoyed that we were requesting someone to look for us. After the item was not found in one area Carol refused to have anyone look anywhere else and told us we would have to come back to the gym ourselves to look. She then hung up the phone. When we called back to speak with a manager she continued to be incredibly rude and unhelpful . We took the matter to management and Dave unfortunately did not handle the situation well. We requested that the remaining 2 months of our membership be cancelled after this unfortunate experience. We did not want to continue coming to a facility where we were treated so rudely. Not only did he refuse to cancel the membership but he never once apologized or acknowledge the bad experience. He stated that Carol was not rude based on her statements alone. He accused us of causing the problem when all we were requesting is that someone look for our lost item. We will not be returning to Cornerstone Aquatic Center and are very disappointed in the staff. It is sad that West Hartford has to be represented by such rude people.

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I've seen pools all over the country, and this is the best. Unbelievably clean--from the locker rooms to pool decks to the gorgeous water. Seems like it's run by swimmers--everything you could want. Friendly customer service, great lap lane availability, and all things aquatics. I've also learned that fall 2007 they're introducing aqua spinning classes!
You just can't find a better place to swim.

2
★★★★★

I've seen pools all over the country, and this is the best. Unbelievably clean--from the locker rooms to pool decks to the gorgeous water. Seems like it's run by swimmers--everything you could want. Friendly customer service, great lap lane availability, and all things aquatics. I've also learned that fall 2007 they're introducing aqua spinning classes!
You just can't find a better place to swim.

Pros: Clean water, no limitations on lap swimming

Cons: None

 

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