Cannondale Generators Inc.

★★★☆☆
  • 390 Danbury Rd

    Wilton, CT 06897

    Map & Directions
  • 203-762-2608

About Cannondale Generators Inc.

Hours
Monday-Friday 7:30am-4:00pm 24 Hours Emergency Monday-Sunday

Personal Services

Personal Services
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Had a power outage on a Sunday morning. Generator started automatically and ran for a few minutes then shut down. Called Cannondale, their Tech Bob D was at my home within about an hour to find the generator had thrown and damaged a belt. He could have had me wait until Monday, but instead drove around until he found an auto parts store open who had the correct belt and within two hours from power outage I was back on the generator! Thanks Bob!

5
★★★★★

Had a power outage on a Sunday morning. Generator started automatically and ran for a few minutes then shut down. Called Cannondale, their Tech Bob D was at my home within about an hour to find the generator had thrown and damaged a belt. He could have had me wait until Monday, but instead drove around until he found an auto parts store open who had the correct belt and within two hours from power outage I was back on the generator! Thanks Bob!

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.

I purchased a generator from them. They won't service it! They tell me they are too busy with ""big installed systems"". I had read many bad reviews about them. I called them just to get a price comparison. They seemed very reputable, so I purchased from them, inspite of what I had read.\r\n\r\nNow I am stuck. Do not fall for their sales pitch. They sell you a system and then disappear.

0
★☆☆☆☆

I purchased a generator from them. They won't service it! They tell me they are too busy with ""big installed systems"". I had read many bad reviews about them. I called them just to get a price comparison. They seemed very reputable, so I purchased from them, inspite of what I had read.\r\n\r\nNow I am stuck. Do not fall for their sales pitch. They sell you a system and then disappear.

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The generator I bought and had installed from this company ran perfectly for the Hurricane. It turned itself on during the middle of night and continued working for 6 days until the power was restored. When the power came back, the transfer back to street power was so seamless I hardly noticed it. I just wanted to thank you not only for the generator but for the extraordinary effort to be available at all times. I have recommended you to all my neighbors.

2
★★★★★

The generator I bought and had installed from this company ran perfectly for the Hurricane. It turned itself on during the middle of night and continued working for 6 days until the power was restored. When the power came back, the transfer back to street power was so seamless I hardly noticed it. I just wanted to thank you not only for the generator but for the extraordinary effort to be available at all times. I have recommended you to all my neighbors.

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They have also been responsible for servicing my generator for over 2 years. Each time they service my generator there is always an additional charge not covered under the contract. I have replaced many parts and continued with the maintenance for the last 2 years. The last 2 storms that we had I was without power and the generator was not able to run. \r\nWord of advice, look for another company if you actually want to use your generator in a time of need.

0
★☆☆☆☆

They have also been responsible for servicing my generator for over 2 years. Each time they service my generator there is always an additional charge not covered under the contract. I have replaced many parts and continued with the maintenance for the last 2 years. The last 2 storms that we had I was without power and the generator was not able to run. \r\nWord of advice, look for another company if you actually want to use your generator in a time of need.

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They have been responsible for servicing our generator for the last 2 years - since it was installed. The power has gone out twices since and both times the generator has not worked. In addition they have not been available to fix the generator or professional enough to return one of many messages. Interestingly, given the number of people talking about power outages post Irene there were a number of people discussing their generators at the gym and a few people mentioned Cannondale as their service provider and all said they or their friends were upset that the generators weren't working or could not get get any service. Completely inept. Hard to imagine them maintaining a viable business.

0
★☆☆☆☆

They have been responsible for servicing our generator for the last 2 years - since it was installed. The power has gone out twices since and both times the generator has not worked. In addition they have not been available to fix the generator or professional enough to return one of many messages. Interestingly, given the number of people talking about power outages post Irene there were a number of people discussing their generators at the gym and a few people mentioned Cannondale as their service provider and all said they or their friends were upset that the generators weren't working or could not get get any service. Completely inept. Hard to imagine them maintaining a viable business.

 

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