Lia Hyundai of Hartford

★★★★☆
  • 20 Jennings Road

    Hartford, CT 06120

    Map & Directions
  • 860-471-8544

About Lia Hyundai of Hartford

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
  • Hyundai
Details
  • Hyundai
Hours
M-Th 7:30am-8pm, F 7:30am-6pm, Sa 8am-6pm, Su 12pm-4pm

Automotive

Automotive
More choices in Hartford:
Resultset_next

Empire Carstar Collision

57 Saint Claire Ave New Britain, CT

Resultset_next

Precisions Motor Coach

1281 John Fitch Blvd South Windsor, CT

3.875 8
Hi! Sign in to let us know how Lia Hyundai of Hartford was?
Write a Review
.

Since purchasing my car at Lia Hyundai of Hartford in 2012, I have visited the dealership whenever maintenance and repair are needed. And there has never been a problem with any of the work performed on my car. From the efforts of the auto repairmen to the those helping customers from behind the counter, I always feel as though I am in good hands at Lia Hyundai. And Ms. Courtney Mims is among the best of them. She is open and knowledge whenever answering any questions I may have. Ms. Mims is also considerate and respectful in all of her dealings. When having my car serviced, Ms. Mims knows exactly whats going on, what needs to be done, and how long it will take. I have never been left waiting in the dealership worrying about the quality of work performed or how long it might take. Thanks to Miss Mims, I always know where I stand. The measure of care and consideration I am given by this professional on every visit is a big part of what keeps me coming back. I would definitely recommend Lia Hyundai of Hartford. To anyone reading this and thinking of following my advice: Ask for Ms. Courtney Mims.

5
★★★★★

Since purchasing my car at Lia Hyundai of Hartford in 2012, I have visited the dealership whenever maintenance and repair are needed. And there has never been a problem with any of the work performed on my car. From the efforts of the auto repairmen to the those helping customers from behind the counter, I always feel as though I am in good hands at Lia Hyundai. And Ms. Courtney Mims is among the best of them. She is open and knowledge whenever answering any questions I may have. Ms. Mims is also considerate and respectful in all of her dealings. When having my car serviced, Ms. Mims knows exactly whats going on, what needs to be done, and how long it will take. I have never been left waiting in the dealership worrying about the quality of work performed or how long it might take. Thanks to Miss Mims, I always know where I stand. The measure of care and consideration I am given by this professional on every visit is a big part of what keeps me coming back. I would definitely recommend Lia Hyundai of Hartford. To anyone reading this and thinking of following my advice: Ask for Ms. Courtney Mims.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Good service, quick and friendly! Prices are very reasonable!

5
★★★★★

Good service, quick and friendly! Prices are very reasonable!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My recent experience with Lia Hyundai was extraordinary. We worked with a sales associate, Paul Hewitt, who was exceptional. He really listened to us and work hard to make sure that we were highly satisfied with our purchase. I had just

3
★★★★★

My recent experience with Lia Hyundai was extraordinary. We worked with a sales associate, Paul Hewitt, who was exceptional. He really listened to us and work hard to make sure that we were highly satisfied with our purchase. I had just

.

1. Chris Bushey from Sales made me believe that there would not be a hard inquiry on my credit record when I signed the financing application for pre-approval by their finance department but they pulled a hard inquiry anyway. When confronted, the Sales Manager, Chad Pomeroy, said I was making things up and challenged the truthfulness of my complaint. He asked me to get my official report and drive 30 miles one way to their location again to prove it. I just got the official credit reports from all three credit agencies, which prove me right, and I will have to go there again.

2. During our first conversation, after consulting with his manager (possibly Chad Pomeroy, I'm not sure), Chris positively confirmed that the price would be another $2,000 or $2,400 rebate from the price provided by Edmunds.com, which is $26,440. But during our second conversation, they suddenly changed their mind and refused any rebate, citing ambiguous wordings from the Edmunds.com certificate.

3. Knowing that they made several mistakes, instead of admitting it and apologizing, they still denied any wrongdoing, accusing me for my failure to understand the vague language of the certificate regarding to their change in price offering. Chad called in another employee in the dealership, Timmy from Finance, to gang up on me when I complained about the hard inquiry, challenging the creditworthiness of my source ("I couldn't care less about what this software (on your phone) says (about the inquiry)", my definition of hard inquiries, and my integrity ("you are just making up stories"). Absolutely worst attitude I've ever seen from any sales people.

1
★☆☆☆☆

1. Chris Bushey from Sales made me believe that there would not be a hard inquiry on my credit record when I signed the financing application for pre-approval by their finance department but they pulled a hard inquiry anyway. When confronted, the Sales Manager, Chad Pomeroy, said I was making things up and challenged the truthfulness of my complaint. He asked me to get my official report and drive 30 miles one way to their location again to prove it. I just got the official credit reports from all three credit agencies, which prove me right, and I will have to go there again.

2. During our first conversation, after consulting with his manager (possibly Chad Pomeroy, I'm not sure), Chris positively confirmed that the price would be another $2,000 or $2,400 rebate from the price provided by Edmunds.com, which is $26,440. But during our second conversation, they suddenly changed their mind and refused any rebate, citing ambiguous wordings from the Edmunds.com certificate.

3. Knowing that they made several mistakes, instead of admitting it and apologizing, they still denied any wrongdoing, accusing me for my failure to understand the vague language of the certificate regarding to their change in price offering. Chad called in another employee in the dealership, Timmy from Finance, to gang up on me when I complained about the hard inquiry, challenging the creditworthiness of my source ("I couldn't care less about what this software (on your phone) says (about the inquiry)", my definition of hard inquiries, and my integrity ("you are just making up stories"). Absolutely worst attitude I've ever seen from any sales people.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I recently shopped at Lia Hyundai. BIG - HUGE Mistake. The dealership is very dishonest. They say they can not do things when you know they can and then when you are about to leave they all of the sudden change their mind.

3
★★★★★

My wife and I recently shopped at Lia Hyundai. BIG - HUGE Mistake. The dealership is very dishonest. They say they can not do things when you know they can and then when you are about to leave they all of the sudden change their mind.

.

My wife and I recently purchased a used vehicleat Lia Hyundai in Hartford. From start to finish we were treated like old friends! We will defianetly go back when we are in need of another vehicle and would highly recommend this dealership

3
★★★★★

My wife and I recently purchased a used vehicleat Lia Hyundai in Hartford. From start to finish we were treated like old friends! We will defianetly go back when we are in need of another vehicle and would highly recommend this dealership

.

I purchased a new Sonata. After a week, I noticed a 1" scratch on the trunk, even though the car had been garaged the entire time,. I showed it to the dealer salesman and manager but they didn't want to hear it...said "we wouldn't deliver a car like that"...well, they did, but wouldn't own up to it. Then to top it off, they wanted to sell me a $10 tube of touch up paint. I'll never go back.

0
★☆☆☆☆

I purchased a new Sonata. After a week, I noticed a 1" scratch on the trunk, even though the car had been garaged the entire time,. I showed it to the dealer salesman and manager but they didn't want to hear it...said "we wouldn't deliver a car like that"...well, they did, but wouldn't own up to it. Then to top it off, they wanted to sell me a $10 tube of touch up paint. I'll never go back.

Pros: Nice car

Cons: Bad Customer Service

.

My husband went in to have his clutch replaced less then 2 years ago. Within a week of getting his car back from Hyundai, his clutch was acting up again, when he took it back, they told him that it was the way my husband shifts and that is why it sounds funny. My husband doesn't like confrontation and learned to deal with the problem until his clutch got worse recently. This past Sunday he took his car into an independent mechanic in Hartford, a friend of the family. My husband was complaining that his clutch was giving him problems again. To everyone's supprise, my husband's car had it's original STOCK clutch. Hyundai in Hartford charged him over $800 to "replace" a clutch that was never replaced in the first place. Now my husband had to pay an additional $700 to have the family friend replace it because my husband doesn't trust Hyundai. Be careful, they'll charge you for an incomplete job!

0
★☆☆☆☆

My husband went in to have his clutch replaced less then 2 years ago. Within a week of getting his car back from Hyundai, his clutch was acting up again, when he took it back, they told him that it was the way my husband shifts and that is why it sounds funny. My husband doesn't like confrontation and learned to deal with the problem until his clutch got worse recently. This past Sunday he took his car into an independent mechanic in Hartford, a friend of the family. My husband was complaining that his clutch was giving him problems again. To everyone's supprise, my husband's car had it's original STOCK clutch. Hyundai in Hartford charged him over $800 to "replace" a clutch that was never replaced in the first place. Now my husband had to pay an additional $700 to have the family friend replace it because my husband doesn't trust Hyundai. Be careful, they'll charge you for an incomplete job!

Pros: Rental car while your car is being worked on

Cons: Your car isn't really being worked on

Message from Lia Hyundai of Hartford

 

Wait, you're the expert.

If you've been to or used Lia Hyundai of Hartford, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review