Bicycle South Windsor LLC

★★★★☆
41.846 -72.5622
Map and Directions to Bicycle South Windsor LLC

860-644-0023

978 Sullivan Ave

South Windsor, CT

06074

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About Bicycle South Windsor LLC

Hours
M-F 10-6 W 10-7 Sa 10-4 Su Closed

Sports & Recreation

Sports & Recreation
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Reviews 1 - 11 of 11.
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I took a nearly 20 year-old Schwinn Hurricane into Bicycle South Windsor last week. Peter gave the bike a once over and told me some of the items that needed attention. He showed me clearly of one issue regarding the shifter. He told me that he would attempt to clean it, but that it may need replacing, which ended up being the case. He was specific about the replacement cost, if it was necessary. I told him that I was having an issue with numbness in my groin when riding, and we discussed several options for a replacement seat. He was very knowledgeable and did not try to push the most expensive seat on me. I told him that I would give it some thought. I also asked Peter to change both of the tubes in the tires.

When conducting the tune-up, Peter called and said that when he infalted the new tubes, he noticed large splits in the seams of both tires where the whitewall met the black tread. The bike is nearly 20 years old, so it was not hard to believe. He said that I could probably get a little more use out of them, but that he felt that I should know. I chose to change them. He told me the pricing for 3 different replacement tires, but applied no pressure on me to pick any one specifically.

As someone else stated, I think my bicycle now rides better than it did when originally purchased. I spent a little over $100 and ended up with virtually a new bike. I would recommend this shop to anyone asking for a referral. I think the pricing was fair, and the work was outstanding. I would readily give Peter more of my business, and will do so in the future.

5
★★★★★

I took a nearly 20 year-old Schwinn Hurricane into Bicycle South Windsor last week. Peter gave the bike a once over and told me some of the items that needed attention. He showed me clearly of one issue regarding the shifter. He told me that he would attempt to clean it, but that it may need replacing, which ended up being the case. He was specific about the replacement cost, if it was necessary. I told him that I was having an issue with numbness in my groin when riding, and we discussed several options for a replacement seat. He was very knowledgeable and did not try to push the most expensive seat on me. I told him that I would give it some thought. I also asked Peter to change both of the tubes in the tires.

When conducting the tune-up, Peter called and said that when he infalted the new tubes, he noticed large splits in the seams of both tires where the whitewall met the black tread. The bike is nearly 20 years old, so it was not hard to believe. He said that I could probably get a little more use out of them, but that he felt that I should know. I chose to change them. He told me the pricing for 3 different replacement tires, but applied no pressure on me to pick any one specifically.

As someone else stated, I think my bicycle now rides better than it did when originally purchased. I spent a little over $100 and ended up with virtually a new bike. I would recommend this shop to anyone asking for a referral. I think the pricing was fair, and the work was outstanding. I would readily give Peter more of my business, and will do so in the future.

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.

The owner of Bicycle South Windsor is a perfectionist and completely comfortable with all aspects of the fitting, sales and service of bicycles. In most cases his customers are good customers and good people. Nothing is more disturbing than a customer faking being a good customer and then writing some babyish complaint when, in fact, the issue could have been dealt with by in-person communication and listening skills. The guarantees he provides for sales and service leave nothing to complain about, unless the customer is just an unhappy person to begin with. The shop is not born of a big corporation, it has been nurtured for over sixteen years by one very honest individual, so if you are a bad customer perhaps you should rethink your communications skillset - or just go somewhere else. Yes, I am very proud of my husband!

5
★★★★★

The owner of Bicycle South Windsor is a perfectionist and completely comfortable with all aspects of the fitting, sales and service of bicycles. In most cases his customers are good customers and good people. Nothing is more disturbing than a customer faking being a good customer and then writing some babyish complaint when, in fact, the issue could have been dealt with by in-person communication and listening skills. The guarantees he provides for sales and service leave nothing to complain about, unless the customer is just an unhappy person to begin with. The shop is not born of a big corporation, it has been nurtured for over sixteen years by one very honest individual, so if you are a bad customer perhaps you should rethink your communications skillset - or just go somewhere else. Yes, I am very proud of my husband!

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This shop sports an owner/mechanic with 20 years shop experience, 12 years prior United States Cycling Federation (now called USA Cycling) racing experience, and a graduate degree from Boston College. Good enough? So, how about a full, one-year guarantee on all work done on top of that? Yes!

5
★★★★★

This shop sports an owner/mechanic with 20 years shop experience, 12 years prior United States Cycling Federation (now called USA Cycling) racing experience, and a graduate degree from Boston College. Good enough? So, how about a full, one-year guarantee on all work done on top of that? Yes!

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My first couple of visits I was able to obtain basic repair items such as tubes without trouble. The 'owner' was always available and attentive.
A recent visit made it so that I would never enter the 'shop' again. The 'owner' managed to alienate me in a period of under 5 minutes. May be business is good enough that my $10.00 item isn't enough to be friendly or professional.

I never had any hopes for the shop beyond it being a local source for last minute items. My experience guaranteed that I would do without, or if need be, drive to a shop in a neighboring town for any needed items.

I have lived in many different areas in CT and other states, and have visited many different shops of all levels. Hometown family shops, pro shops, garage based operations. Until this shop I could always find a redeeming quality in any shop, which would bring me back.

With a long background, years ago in the bicycle industry, I understand the trials and tribulations of a small bike shop. I however, never could dream of the attitude I encountered.

1
★☆☆☆☆

My first couple of visits I was able to obtain basic repair items such as tubes without trouble. The 'owner' was always available and attentive.
A recent visit made it so that I would never enter the 'shop' again. The 'owner' managed to alienate me in a period of under 5 minutes. May be business is good enough that my $10.00 item isn't enough to be friendly or professional.

I never had any hopes for the shop beyond it being a local source for last minute items. My experience guaranteed that I would do without, or if need be, drive to a shop in a neighboring town for any needed items.

I have lived in many different areas in CT and other states, and have visited many different shops of all levels. Hometown family shops, pro shops, garage based operations. Until this shop I could always find a redeeming quality in any shop, which would bring me back.

With a long background, years ago in the bicycle industry, I understand the trials and tribulations of a small bike shop. I however, never could dream of the attitude I encountered.

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0 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

The owner of Bicycle South Windsor is a perfectionist and completely comfortable with all aspects of the fitting, sales and service of bicycles. In most cases his customers are good customers and good people. Nothing is more disturbing

6
★★★★★

The owner of Bicycle South Windsor is a perfectionist and completely comfortable with all aspects of the fitting, sales and service of bicycles. In most cases his customers are good customers and good people. Nothing is more disturbing

.

Very poor experience. Owner has a very short fuse reacting unbelievably hostile to a question I asked him. He refused to answer the question and wanted to charge me to answer it. Can't recommend this shop to anyone. I'd be concerned

6
★★★★★

Very poor experience. Owner has a very short fuse reacting unbelievably hostile to a question I asked him. He refused to answer the question and wanted to charge me to answer it. Can't recommend this shop to anyone. I'd be concerned

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Date: Friday, June 03, 2011 08:18 pm
Subject: Visitor Feedback from Your Website
Name: Nicole
Comments: Very good service, and the bikes(!) we bought are awesome! will definitely be going back for the tune-ups and service! professional

6
★★★★★

Date: Friday, June 03, 2011 08:18 pm
Subject: Visitor Feedback from Your Website
Name: Nicole
Comments: Very good service, and the bikes(!) we bought are awesome! will definitely be going back for the tune-ups and service! professional

.

I went in to get advice on purchasing a road bike. What i got was a waste of my time. The owner is a rude condescending looser who thought I was asking to many questions. I was unfamiliar with bike construction and accessories but I guess he did not have the time nor the personality to provide the information I needed to make a purchase. I would not buy a valve stem cover from that poor excuse of a business owner.

1
★☆☆☆☆

I went in to get advice on purchasing a road bike. What i got was a waste of my time. The owner is a rude condescending looser who thought I was asking to many questions. I was unfamiliar with bike construction and accessories but I guess he did not have the time nor the personality to provide the information I needed to make a purchase. I would not buy a valve stem cover from that poor excuse of a business owner.

Pros: None that I can see

Cons: Owners personality

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1
★☆☆☆☆

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Pros: ????

Cons: ??

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I picked up my bike today after you performed a tune up. I took it for a quick ride this afternoon you did a Great Job on the bike it rides amazing, it shifts through the gears smoother than EVER, it brakes cleanly and rides quieter than it has ever ridden. You will have a repeat customer Thanks for doing a professional job at decent price.

5
★★★★★

I picked up my bike today after you performed a tune up. I took it for a quick ride this afternoon you did a Great Job on the bike it rides amazing, it shifts through the gears smoother than EVER, it brakes cleanly and rides quieter than it has ever ridden. You will have a repeat customer Thanks for doing a professional job at decent price.

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Fastidious Attention to Detail Makes It Worth The Trip
The owner, who has 18 full years of experience in the bicycle business, a Master of Arts degree in education, and 14 years in as a nationally registered racer (1990-2004), including having rode with Lance Armstrong (in 1993), does all the sales, assembly, and repair work himself. Consequently, he has little patience for nonsense unrelated to his art. He does meticulously detail-oriented work, and guarantees it all for a full year, because he prides himself on doing it right the first time. Who else can say all that? He catches things that most other mechanics would never even notice. I've personally seen it. He prides himself on "having one of everything" it takes to get you right back in the saddle and on your way. His pricing is extraordinarily fair, and he goes out of his way to ensure your satisfaction, so if it's your cycle that needs care, then this is the place for sure!

5
★★★★★

Fastidious Attention to Detail Makes It Worth The Trip
The owner, who has 18 full years of experience in the bicycle business, a Master of Arts degree in education, and 14 years in as a nationally registered racer (1990-2004), including having rode with Lance Armstrong (in 1993), does all the sales, assembly, and repair work himself. Consequently, he has little patience for nonsense unrelated to his art. He does meticulously detail-oriented work, and guarantees it all for a full year, because he prides himself on doing it right the first time. Who else can say all that? He catches things that most other mechanics would never even notice. I've personally seen it. He prides himself on "having one of everything" it takes to get you right back in the saddle and on your way. His pricing is extraordinarily fair, and he goes out of his way to ensure your satisfaction, so if it's your cycle that needs care, then this is the place for sure!

Pros: Meticulous perfectionism and moral integrity.

Cons: Doesn't clean my toilet for me.

Message from Bicycle South Windsor LLC

World's Best One-Stop Bicycle Shop. Cycling Sales, Service, and Support. Professional and Reliable! New and used bicycles/Same day bicycle repair.

"We wouldn't still be here, if we didn't personally care." Serving the local area for the past 16 years.

Provided by Citysearch

More about Bicycle South Windsor LLC

We wouldn't be here, if we didn't care. Serving the local, year-round, since 1995.