Hilltop Aquarium

★★★★☆

About Hilltop Aquarium

3.8889 9
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It's unfortunate. The selection is great and the tanks are clean and all the fish healthy. Based solely on that I would give Hilltop Aquarium 5 stars. From a customer service standpoint, however, I would have liked to give zero stars. The owner is constantly condescending to the customers. The first time my wife and I went we were willing to overlook it, figuring everyone can have a bad day. However, our experience has never been different. It's unfortunate since I live very close to this establishment, but I will now make it a point to drive 30-40 minutes to purchase my fish and aquarium supplies elsewhere.

1
★☆☆☆☆

It's unfortunate. The selection is great and the tanks are clean and all the fish healthy. Based solely on that I would give Hilltop Aquarium 5 stars. From a customer service standpoint, however, I would have liked to give zero stars. The owner is constantly condescending to the customers. The first time my wife and I went we were willing to overlook it, figuring everyone can have a bad day. However, our experience has never been different. It's unfortunate since I live very close to this establishment, but I will now make it a point to drive 30-40 minutes to purchase my fish and aquarium supplies elsewhere.

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She had wonderful fish and she obviously takes very good care of them. But she was very cold when my boyfriend and I came in as if we were trouble makers. I complimented her and she could care less and then when I told her my fish she gave me a hard time. Sorry but there are different species that can be together and I do know my fish and have had fish for years and know fish can get along fine and it is not always by the textbook. I have a beautiful planted aquarium with angels and small corydoras and algae eaters and my botias and they are all happy and healthy. I will never buy a fish here. She needs to work on her people skills.

2
★★☆☆☆

She had wonderful fish and she obviously takes very good care of them. But she was very cold when my boyfriend and I came in as if we were trouble makers. I complimented her and she could care less and then when I told her my fish she gave me a hard time. Sorry but there are different species that can be together and I do know my fish and have had fish for years and know fish can get along fine and it is not always by the textbook. I have a beautiful planted aquarium with angels and small corydoras and algae eaters and my botias and they are all happy and healthy. I will never buy a fish here. She needs to work on her people skills.

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1 out of 1 people found this review helpful.

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This is the ONLY place to buy fish in Litchfield County, Ct. Stella, the owner, loves her fish dearly, and cares very much that they are going to good, caring homes. I mean, they are her babies, and it shows-she takes incredible care of them, and even knows all their little quirks & personalities (yes, fish do have personalities!!). If you think fish are just ornaments, or a "so what if they die" attitude, you will not get a good reception from Stella--and you shouldn't own fish if that's how you think. She'll see right through you, too! But, if you ever have a problem fish, or a problem in your tank, Stella knows exactly what to do, and it works. She backs her fish 100% too. I love this woman dearly, and have been adopting my little watery pets from her for 15 yrs.

5
★★★★★

This is the ONLY place to buy fish in Litchfield County, Ct. Stella, the owner, loves her fish dearly, and cares very much that they are going to good, caring homes. I mean, they are her babies, and it shows-she takes incredible care of them, and even knows all their little quirks & personalities (yes, fish do have personalities!!). If you think fish are just ornaments, or a "so what if they die" attitude, you will not get a good reception from Stella--and you shouldn't own fish if that's how you think. She'll see right through you, too! But, if you ever have a problem fish, or a problem in your tank, Stella knows exactly what to do, and it works. She backs her fish 100% too. I love this woman dearly, and have been adopting my little watery pets from her for 15 yrs.

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At first glance this place -might- seem sort of sketchy, run from a basement, but Stella's fish have the best care of any aquarium store I've ever seen. The large fish in her first room have been there since I was little and went with my parents- they are her personal fish and that's why they're not for sale. They're at -least- twenty years old.

You'll never find a dead fish in her tanks. She has a wide selection for a store that seems so small, including some varieties that you can't find at Petco or other chain stores. Stella herself isn't the friendliest person in the world, but I've found that you just have to prove you're willing to give the fish you're purchasing a good, proper home and she softens right up.

5
★★★★★

At first glance this place -might- seem sort of sketchy, run from a basement, but Stella's fish have the best care of any aquarium store I've ever seen. The large fish in her first room have been there since I was little and went with my parents- they are her personal fish and that's why they're not for sale. They're at -least- twenty years old.

You'll never find a dead fish in her tanks. She has a wide selection for a store that seems so small, including some varieties that you can't find at Petco or other chain stores. Stella herself isn't the friendliest person in the world, but I've found that you just have to prove you're willing to give the fish you're purchasing a good, proper home and she softens right up.

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i love the hilltop aquarium the service is great the big fish arent for sale because she has had them forever!!!

5
★★★★★

i love the hilltop aquarium the service is great the big fish arent for sale because she has had them forever!!!

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The place was maintained nicely. Fish were all taken care of nicely but personally didnt feel very welcomed walking in there. It was upsetting. All the bigger fish they have werent for sale.

3
★★★☆☆

The place was maintained nicely. Fish were all taken care of nicely but personally didnt feel very welcomed walking in there. It was upsetting. All the bigger fish they have werent for sale.

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I always go there with my friend because we collect fish. Stella is always very helpful and gives us great tips. The tank water are very clean looking and all of the fish look very healthy! The best place to buy fish!!!

5
★★★★★

I always go there with my friend because we collect fish. Stella is always very helpful and gives us great tips. The tank water are very clean looking and all of the fish look very healthy! The best place to buy fish!!!

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I've been going there since the early 80s. Stella - the proprietor - knows her fish. They have a solid selection of basic tropicals and some nice African cichlids. It's always clean and the tanks are crystal.

Prices are not bad at all and it's always a good experience.

4
★★★★☆

I've been going there since the early 80s. Stella - the proprietor - knows her fish. They have a solid selection of basic tropicals and some nice African cichlids. It's always clean and the tanks are crystal.

Prices are not bad at all and it's always a good experience.

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Run out of a house basement. Knowledgable staff. Very clean, you won't find any dead fish there. Will find some different stuff there, but may not find some more common stuff on occasion. Better quality than the chain stores

5
★★★★★

Run out of a house basement. Knowledgable staff. Very clean, you won't find any dead fish there. Will find some different stuff there, but may not find some more common stuff on occasion. Better quality than the chain stores

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