Shear Elegance

★★★★★
  • 54 Hartford Tpke Ste 5

    Vernon Rockville, CT 06066

    Map & Directions
  • 860-647-1955

About Shear Elegance

Hours
Mon closed, Tue 9:00-20:00, Wed 9:00-20:00, Thu 9:00-20:00, Fri closed, Sat 9:00-16:00, Sun closed
Reservations
Make A Reservation

Personal Services

Personal Services
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Joel, the owner, will do almost anything for an unhappy customer, so don't let one bad review deter you from this awesome salon! I've been going there 5+ yrs and I always get so many compliments on my hair that it has become "my thing"!

3
★★★★★

Joel, the owner, will do almost anything for an unhappy customer, so don't let one bad review deter you from this awesome salon! I've been going there 5+ yrs and I always get so many compliments on my hair that it has become "my thing"!

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the staff at shear elegance were friendly, professional, and did a really great job on my hair. I am definately going back and I am telling all my friends to go there to..

3
★★★★★

the staff at shear elegance were friendly, professional, and did a really great job on my hair. I am definately going back and I am telling all my friends to go there to..

.

should have known better when I called and got right in for cut and color. asked for lighter summer blond color and got lighter orange tone blond, my hair cut consisted of straight across the back cut, then 4 more drawn up in his hands

3
★★★★★

should have known better when I called and got right in for cut and color. asked for lighter summer blond color and got lighter orange tone blond, my hair cut consisted of straight across the back cut, then 4 more drawn up in his hands

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my stylist really took his time to make sure my hair was the best it could be. i am telling all my friends about this salon.

3
★★★★★

my stylist really took his time to make sure my hair was the best it could be. i am telling all my friends about this salon.

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This place has some of the best customer service I have had at a salon. They genuinely care that you are getting what you want and are enjoying the experience while you are there. Very polite and offer suggestions as well incorporate what you ask for. My hair comes out great every time I get it done at Shear Elegance, especially the color! They also have great hours and are open pretty late which is super convenient.

I highly recommend getting your hair done at Shear Elegance! The customer service and styling are unmatched!

2
★★★★★

This place has some of the best customer service I have had at a salon. They genuinely care that you are getting what you want and are enjoying the experience while you are there. Very polite and offer suggestions as well incorporate what you ask for. My hair comes out great every time I get it done at Shear Elegance, especially the color! They also have great hours and are open pretty late which is super convenient.

I highly recommend getting your hair done at Shear Elegance! The customer service and styling are unmatched!

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I love this place!! my stylist listen to me for a change, and did what I wanted. I can't wait to go back. I will be telling all my friends!!

2
★★★★★

I love this place!! my stylist listen to me for a change, and did what I wanted. I can't wait to go back. I will be telling all my friends!!

Pros: apt started on time, great value for my $$

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I have been a client at Shear elegance for many years. The service is always wonderful. The owner does my hair and is very skilled in the color department. He has a natural feel for what looks good on people and knows how to pull it off. I have never had a bad experience here, unlike a few other area salons I have visited. The owner is always courteous, polite and listens to my ideas of what I want done to my hair, and he makes me comfortable with the process it will take to get the look I want. I would definitely recommend!!!

2
★★★★★

I have been a client at Shear elegance for many years. The service is always wonderful. The owner does my hair and is very skilled in the color department. He has a natural feel for what looks good on people and knows how to pull it off. I have never had a bad experience here, unlike a few other area salons I have visited. The owner is always courteous, polite and listens to my ideas of what I want done to my hair, and he makes me comfortable with the process it will take to get the look I want. I would definitely recommend!!!

Pros: great colorist, personalized service

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I had a wonderfull visit. The salon is very clean, the staff are very nice and professional, my stylists work was amazing. I will be going back for a very long time.

2
★★★★★

I had a wonderfull visit. The salon is very clean, the staff are very nice and professional, my stylists work was amazing. I will be going back for a very long time.

Pros: talented staff, guarantees their work

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I have been a regular customer of Shear Elegance for about the last 2 years. The owner has always been my colorist/stylist, and he does a great job. I like that if I need to move an appointment, I can do so with no hassle, and pamper visits, special offers and follow-up thank you notes are a very nice touch - they make me feel as though my business is appreciated.

It isn't always easy to find a salon or hairstylist when you have decided to switch - but I got tired of my previous salons' rate increases, and general lack of customer service (they had strange hours, and no one ever returned messages left on their answering machine). I tried Shear Elegance out after seeing a cute haircut on a girl who has curly hair like I do, and decided to give them a go. I have not been disappointed.

I will say that when I first got my hair colored, I was not sure about how intense the highlights were, and the owner called me a few days later (knowing that I was a bit apprehensive about color to begin with) to find out how I liked it - when I told him I thought it was a little too much for me, he had me come in that day to tone down the highlights. I left happy - because he knows if I'm not happy, I won't be back. I believe he strives to make his other customers happy as well - but sometimes there is just no pleasing folks. Communication is the key - if there's something you don't want or don't like, speak up. Or go elsewhere.

2
★★★★★

I have been a regular customer of Shear Elegance for about the last 2 years. The owner has always been my colorist/stylist, and he does a great job. I like that if I need to move an appointment, I can do so with no hassle, and pamper visits, special offers and follow-up thank you notes are a very nice touch - they make me feel as though my business is appreciated.

It isn't always easy to find a salon or hairstylist when you have decided to switch - but I got tired of my previous salons' rate increases, and general lack of customer service (they had strange hours, and no one ever returned messages left on their answering machine). I tried Shear Elegance out after seeing a cute haircut on a girl who has curly hair like I do, and decided to give them a go. I have not been disappointed.

I will say that when I first got my hair colored, I was not sure about how intense the highlights were, and the owner called me a few days later (knowing that I was a bit apprehensive about color to begin with) to find out how I liked it - when I told him I thought it was a little too much for me, he had me come in that day to tone down the highlights. I left happy - because he knows if I'm not happy, I won't be back. I believe he strives to make his other customers happy as well - but sometimes there is just no pleasing folks. Communication is the key - if there's something you don't want or don't like, speak up. Or go elsewhere.

Pros: Listens to wants/needs

Cons: None that I know of....

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I cannot recommend this salon at all. At first my experience was great. (The owner is very good at coloring hair.) Then things changed. He started using less expensive, lesser quality coloring products. He went from using Goldwell to Paul Mitchell. I told him the PM dried out my hair. He insisted it was a great product. (Who knows my hair better than I do? No one.) He knew I was beginning to become unhappy so he began giving me free products just about all of the time. The last straw was when he cut my hair too short even after I stressed that I did not want it that short. Then he admitted to me that he is not even a professionally trained hairdresser. Colorist, yes but hairdresser, no! It took me almost a year to grow out the damage the owner did to my hair. My current hairdresser even showed me how he cut my hair wrong.

The owner did the same thing to all of my friends and now none of us get our hair cut at Shear Elegance.

0
★☆☆☆☆

I cannot recommend this salon at all. At first my experience was great. (The owner is very good at coloring hair.) Then things changed. He started using less expensive, lesser quality coloring products. He went from using Goldwell to Paul Mitchell. I told him the PM dried out my hair. He insisted it was a great product. (Who knows my hair better than I do? No one.) He knew I was beginning to become unhappy so he began giving me free products just about all of the time. The last straw was when he cut my hair too short even after I stressed that I did not want it that short. Then he admitted to me that he is not even a professionally trained hairdresser. Colorist, yes but hairdresser, no! It took me almost a year to grow out the damage the owner did to my hair. My current hairdresser even showed me how he cut my hair wrong.

The owner did the same thing to all of my friends and now none of us get our hair cut at Shear Elegance.

Cons: inferior products, no training

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I have always left other places a little disappointed, but when I left Shear Elegance I was pleasantly surprised! I hated to have my hair done at a salon because I would always get the hair dresser that barely asked me questions, had no feed back at all and would talk about other costumers they had with other hair stylists. At one time I even heard a stylist admit to another that they purposely messed up a costumer's hair because she was rude. That left me a little traumatized. The hair dresser at Shear Elegance was benevolent and took the time to ask me what I liked. I would recommend this place to my friends. I will know more about the place when I get my highlights done, but so far so good!

2
★★★★☆

I have always left other places a little disappointed, but when I left Shear Elegance I was pleasantly surprised! I hated to have my hair done at a salon because I would always get the hair dresser that barely asked me questions, had no feed back at all and would talk about other costumers they had with other hair stylists. At one time I even heard a stylist admit to another that they purposely messed up a costumer's hair because she was rude. That left me a little traumatized. The hair dresser at Shear Elegance was benevolent and took the time to ask me what I liked. I would recommend this place to my friends. I will know more about the place when I get my highlights done, but so far so good!

Pros: Great service

Cons: Small place.........but cozy

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The staff at Shear Elegance was very nice when I went, but I have to say that they didn't do a great job with either my hair or nails. I ended up going elsewhere to get a new full set of gel nails after 7 out of 10 fell off within three days. Also the hair style (updo) that I got done there looked ok but it wasn't technically hard at all. Luckily the staff was incredibly nice though.

3
★★★☆☆

The staff at Shear Elegance was very nice when I went, but I have to say that they didn't do a great job with either my hair or nails. I ended up going elsewhere to get a new full set of gel nails after 7 out of 10 fell off within three days. Also the hair style (updo) that I got done there looked ok but it wasn't technically hard at all. Luckily the staff was incredibly nice though.

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I stumbled across the salon and have had great experiences every time. The owner does my hair, and he takes my opinions into account, and gives me great suggestions. I have LOVED my hair every time I come out of the salon, and highly recommend the salon. In the past I have had hair dressers do whatever they want, without regard to what I want, and even had a salon charge me $130 for hair straightening processing that left my hair breaking inches from my scalp! It is nice to find a talented stylist at a reasonable price. Special touches like "squeeze in priveledges" (for last minute rush appointments) and personally written cards after each visit are a great touch.

2
★★★★★

I stumbled across the salon and have had great experiences every time. The owner does my hair, and he takes my opinions into account, and gives me great suggestions. I have LOVED my hair every time I come out of the salon, and highly recommend the salon. In the past I have had hair dressers do whatever they want, without regard to what I want, and even had a salon charge me $130 for hair straightening processing that left my hair breaking inches from my scalp! It is nice to find a talented stylist at a reasonable price. Special touches like "squeeze in priveledges" (for last minute rush appointments) and personally written cards after each visit are a great touch.

Pros: Friendly staff, clean, great magazines!

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this is one of the best salons i've ever been to. they do exactly what i want and make me look fabulous every time i leave. i've had some pretty awful salon experiences and this place has won me over. i even recommended my friend who was getting married to have all our hair and makeup done here and not only did we look great, but we had a great time. after i get my hair done here, i always get tons of compliments on how i look. please ignore the terrible review and give it a try. this place is one of the best kept secrets around.

2
★★★★★

this is one of the best salons i've ever been to. they do exactly what i want and make me look fabulous every time i leave. i've had some pretty awful salon experiences and this place has won me over. i even recommended my friend who was getting married to have all our hair and makeup done here and not only did we look great, but we had a great time. after i get my hair done here, i always get tons of compliments on how i look. please ignore the terrible review and give it a try. this place is one of the best kept secrets around.

Pros: great stylists, friendly, talented, makes you feel great about yourself when you leave!

Cons: ambience slightly lacking but who cares?

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In one afternoon, I was given a a perm that broke most of the ends off - after being assured that this would not happen (the most gentle perm they had), he had to redo the color that faded after the perm, but wasn't even close to what I asked for, and received a haircut where several pieces were left randomly an inch or more longer than the rest of the hair.

A horrible experience that will take me months if not longer to grow out!

Look elsewhere, please!!!

0
★☆☆☆☆

In one afternoon, I was given a a perm that broke most of the ends off - after being assured that this would not happen (the most gentle perm they had), he had to redo the color that faded after the perm, but wasn't even close to what I asked for, and received a haircut where several pieces were left randomly an inch or more longer than the rest of the hair.

A horrible experience that will take me months if not longer to grow out!

Look elsewhere, please!!!

 

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