East Granby Motors

★★★★☆
  • 199 Hartford Ave

    East Granby, CT 06026

    Map & Directions
  • 860-653-9090

About East Granby Motors

Hours
Mon - Fri, 8am - 6pm, Sat, Sun, 9am - 3pm

Automotive

Automotive
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Amazing for the price. After buying many used cars, ( 4 kids), I have settled on East Granby Motors because they are the only ones willing to warranty what they sell even though they are not required too. Every other car we bought used we paid to fix out of pocket, several shortly after purchase. And the 2 used Subarus we bought from them are never in the driveway as they are the vehicle of choice, especially in bad weather. And Dad knows their safe.

5
★★★★★

Amazing for the price. After buying many used cars, ( 4 kids), I have settled on East Granby Motors because they are the only ones willing to warranty what they sell even though they are not required too. Every other car we bought used we paid to fix out of pocket, several shortly after purchase. And the 2 used Subarus we bought from them are never in the driveway as they are the vehicle of choice, especially in bad weather. And Dad knows their safe.

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0 out of 1 people found this review helpful.

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Took them almost 3 weeks to do simple repair. Not going back there for repairs again unless they repair in a more timely manner.

2
★★☆☆☆

Took them almost 3 weeks to do simple repair. Not going back there for repairs again unless they repair in a more timely manner.

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1 out of 1 people found this review helpful.

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They have kept 2 of my 3 Subarus on the road for years beyond the time I expected. (2001 Forester, 1998 Legacy, and 2009 Tribeca Wagon) . The 1999 Legacy just passed 220k miles. Great Place !

5
★★★★★

They have kept 2 of my 3 Subarus on the road for years beyond the time I expected. (2001 Forester, 1998 Legacy, and 2009 Tribeca Wagon) . The 1999 Legacy just passed 220k miles. Great Place !

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0 out of 1 people found this review helpful.

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You'll never get a better deal anywhere else (what with their 6 month/1 year warranty) and you'll never pay less for repairs there than anywhere else, nor will you be treated more like a real human being anywhere else. At least, not as far as my experience goes. So if you need to buy a car or get one repaired, I highly suggest East Granby Motors.

5
★★★★★

You'll never get a better deal anywhere else (what with their 6 month/1 year warranty) and you'll never pay less for repairs there than anywhere else, nor will you be treated more like a real human being anywhere else. At least, not as far as my experience goes. So if you need to buy a car or get one repaired, I highly suggest East Granby Motors.

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2 out of 3 people found this review helpful.

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They squeezed my car in at the last minute because of a family emergency just before Thanksgiving. Did a great job despite short notice. We arrived for Thanksgiving in Pennsylvania on time. I have been a customer for only 4 years but have always been very impressed with the service. Highly recommended !

5
★★★★★

They squeezed my car in at the last minute because of a family emergency just before Thanksgiving. Did a great job despite short notice. We arrived for Thanksgiving in Pennsylvania on time. I have been a customer for only 4 years but have always been very impressed with the service. Highly recommended !

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2 out of 3 people found this review helpful.

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East Granby motors has gotten very sloppy. I brought my wife's car to them for repair, they had it for an entire week. only after pestering mike on the phone did they start to work on it. if you want to get your car back right away, forget about it, mike and his garage is very unorgainized. i was a loyal customer for several years, but not anymore, will find someone else.

Owner states in his response that I purchased 5 cars in 13 months. Christ, I should get my car back in two hours instead of one week. I am a super customer and you just pushed me away. What a genius.

1
★☆☆☆☆

East Granby motors has gotten very sloppy. I brought my wife's car to them for repair, they had it for an entire week. only after pestering mike on the phone did they start to work on it. if you want to get your car back right away, forget about it, mike and his garage is very unorgainized. i was a loyal customer for several years, but not anymore, will find someone else.

Owner states in his response that I purchased 5 cars in 13 months. Christ, I should get my car back in two hours instead of one week. I am a super customer and you just pushed me away. What a genius.

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1 out of 3 people found this review helpful.

Business Response:

Business Owner This customer bought 5 cars in a 13 month period, yes 5 !! We did any warranty work for free and were never informed of their concern regarding the need for their car back quickly. Though we are very busy , and in demand for our expertise, we service and return most cars the same day. I might add that we warranty the engine 100% on every vehicle we sell for one year, which is unheard of in this business. Though even that level of responsibilty is not enough for some folks.
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Tried it once but will never go back. Asked to do the 30000 miles maintenance on my 2.5 gt. Mike told me that he knew what had to be done. Paid $210.00 for an oil change and inspection! They did not change the coolant as prescribed by Maintenance Manual. Oil change sticker was 1000 miles lower than the actual mileage of the car when I took it from the shop! Tires were rotate but tire pressure had not been adjusted. Sloppy work and high price. Not my kind of mechanics.

1
★☆☆☆☆

Tried it once but will never go back. Asked to do the 30000 miles maintenance on my 2.5 gt. Mike told me that he knew what had to be done. Paid $210.00 for an oil change and inspection! They did not change the coolant as prescribed by Maintenance Manual. Oil change sticker was 1000 miles lower than the actual mileage of the car when I took it from the shop! Tires were rotate but tire pressure had not been adjusted. Sloppy work and high price. Not my kind of mechanics.

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1 out of 3 people found this review helpful.

Business Response:

Business Owner This customers description of a 30k service per our invoice leaves a lot out. If they called to get a better description of the procedures involved they might form a differant opinion. Also I would suggest they compare our prices and services rendered to the cost of a dealership, or a non speciality shop. They would fill up an invoice with many things they didn't need and bill them accordingly. It can be a tough business, and we just don't play that game !
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East Granby Motors specializes in Subaru's. Friendly, prompt service. If I were in the market for a used Subaru, I would start here first. I am confident that with their service we will be driving our Subaru for a long time!!!!

5
★★★★★

East Granby Motors specializes in Subaru's. Friendly, prompt service. If I were in the market for a used Subaru, I would start here first. I am confident that with their service we will be driving our Subaru for a long time!!!!

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1 out of 2 people found this review helpful.

 

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