Royal Buffet

★★★☆☆

About Royal Buffet

Categories
Hours
Mon - Thu, Sun, 11am - 9:30pm; Fri, Sat, 11am - 10pm

Food

Food
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3.4 5
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I and my friends ate there twice a week since 2003. The
Restaurant is always clean and the service is always good.
I always tell my friends have dinner there.

5
★★★★★

I and my friends ate there twice a week since 2003. The
Restaurant is always clean and the service is always good.
I always tell my friends have dinner there.

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.

We've been going to Royal Buffet since it opened. It is usually good to very good. The selection is always varied, and they are constantly bringing out fresh food. There is sushi in the back as well as many desserts. I have never seen a cleanliness problem. Once in a while you get some food that isn't warm, but not often.

3
★★★☆☆

We've been going to Royal Buffet since it opened. It is usually good to very good. The selection is always varied, and they are constantly bringing out fresh food. There is sushi in the back as well as many desserts. I have never seen a cleanliness problem. Once in a while you get some food that isn't warm, but not often.

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If they have taken care of the previous issue, then this is a great place to go for an adult Birthday Party. They gave a great room off to the side, probably seats 50. Your guests have access to the buffet, and they let you bring in your own cake. Plenty of room to open gifts, and they don't try to rush you out...

4
★★★★☆

If they have taken care of the previous issue, then this is a great place to go for an adult Birthday Party. They gave a great room off to the side, probably seats 50. Your guests have access to the buffet, and they let you bring in your own cake. Plenty of room to open gifts, and they don't try to rush you out...

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I received this email from a very good friend. It is VERY upsetting...Do not eat at Royal Buffet in Enfield CT...
This is the experience my Step-father
had with them Saturday afternoon.
Date: Sat, 4 Nov 2006
On Saturday November 4, 2006 I had an unpleasant dining experience at the Royal Buffet - 55 Palomba Dr - Enfield, CT.
I was accompanied by my wife and mother-in-law. My wife had brought to my attention ROACHES she noticed running through the glass enclosure which was directly under the station holding items such as raw clams,oysters, desserts etc. They were very noticeable from the booth we sat in. I then made a closer inspection and saw the enclosure was infested with ROACHES.I then discreetly went and got the front cashier and brought him over to see the problem. He just smiled, left and came back five minutes later and said "I'll give you 20% off the bill if you just leave now." I told him this was not
acceptable for two reasons - its not about the money and I was insulted that he would offer me 20% off a $27.00 check if I look the other way. He then tried to explain to me that the ROACHES were
inside the glass and that was "acceptable". I couldn't believe my ears.
No sooner than he finished giving me the "acceptable" excuse - low and behold - a ROACH crawled up over the counter and into one of the food pans. I immediately pointed it out - he then saw
the "acceptable" ROACH in the food, ran over, took the pan to the back and, I don't know if he changed pans or not but, came back with a replacement. He didn't even wipe down the counter where the ROACH had crawled into the food. He then offered me a 50% discount. I then asked to speak to a manager. The manager became very defensive when I explained the situation to him. He then started telling me again that the ROACHES were "normal" and all restaurants are allowed to have ROACHES. I then questioned his reasoning. He became very rude and dropping "F" bombs on me. He then went as far as accusing me of just trying to get out of paying the bill. Of course by this time things were getting loud and now he was telling other patrons that this was again the "norm" for all restaurants. He also stated the ROACHES were "okay" because he has a "contractor" that takes care of that. I told him "contractor" or not it is not right to have ROACHES crawling on the counters and into the food. He then ordered me to leave his establishment because I was making a disturbance. I asked him please call the police if complaining about ROACHES IN THE FOOD was wrong. He would not. I did advise him that I was going to inform the Health Depa rtment. I also tried to file a complaint with the Enfield Police as a matter of public safety, but was told this is a Health Department issue.

1
★☆☆☆☆

I received this email from a very good friend. It is VERY upsetting...Do not eat at Royal Buffet in Enfield CT...
This is the experience my Step-father
had with them Saturday afternoon.
Date: Sat, 4 Nov 2006
On Saturday November 4, 2006 I had an unpleasant dining experience at the Royal Buffet - 55 Palomba Dr - Enfield, CT.
I was accompanied by my wife and mother-in-law. My wife had brought to my attention ROACHES she noticed running through the glass enclosure which was directly under the station holding items such as raw clams,oysters, desserts etc. They were very noticeable from the booth we sat in. I then made a closer inspection and saw the enclosure was infested with ROACHES.I then discreetly went and got the front cashier and brought him over to see the problem. He just smiled, left and came back five minutes later and said "I'll give you 20% off the bill if you just leave now." I told him this was not
acceptable for two reasons - its not about the money and I was insulted that he would offer me 20% off a $27.00 check if I look the other way. He then tried to explain to me that the ROACHES were
inside the glass and that was "acceptable". I couldn't believe my ears.
No sooner than he finished giving me the "acceptable" excuse - low and behold - a ROACH crawled up over the counter and into one of the food pans. I immediately pointed it out - he then saw
the "acceptable" ROACH in the food, ran over, took the pan to the back and, I don't know if he changed pans or not but, came back with a replacement. He didn't even wipe down the counter where the ROACH had crawled into the food. He then offered me a 50% discount. I then asked to speak to a manager. The manager became very defensive when I explained the situation to him. He then started telling me again that the ROACHES were "normal" and all restaurants are allowed to have ROACHES. I then questioned his reasoning. He became very rude and dropping "F" bombs on me. He then went as far as accusing me of just trying to get out of paying the bill. Of course by this time things were getting loud and now he was telling other patrons that this was again the "norm" for all restaurants. He also stated the ROACHES were "okay" because he has a "contractor" that takes care of that. I told him "contractor" or not it is not right to have ROACHES crawling on the counters and into the food. He then ordered me to leave his establishment because I was making a disturbance. I asked him please call the police if complaining about ROACHES IN THE FOOD was wrong. He would not. I did advise him that I was going to inform the Health Depa rtment. I also tried to file a complaint with the Enfield Police as a matter of public safety, but was told this is a Health Department issue.

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.

If you're looking for a buffet, then this restaurant is for you. I couldn't began to count the many dishes that they offer. Good food, nice clean place and friendly people.

4
★★★★☆

If you're looking for a buffet, then this restaurant is for you. I couldn't began to count the many dishes that they offer. Good food, nice clean place and friendly people.

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