Captain's Gallery

★★★☆☆
  • 19 Beach St

    West Haven, CT 06516

    Map & Directions
  • 203-932-1811

About Captain's Gallery

Food

Food
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I always used to love the Galley but found it went downhill a few years ago. KEEP READING! My husband and I went back for dinner a few weeks ago and WOW have things changed. The new owners definitely went through a rough period, whatever was going on down there but they really seem to have things worked out. Our waitress said they got a new head chef, and the specials seem full of healthier options - not to mention the huge menu. I can't believe someone wrote most everything was fried... Anyways, despite your negative past experiences, I would give them another shot. They've really turned it around.

4
★★★★☆

I always used to love the Galley but found it went downhill a few years ago. KEEP READING! My husband and I went back for dinner a few weeks ago and WOW have things changed. The new owners definitely went through a rough period, whatever was going on down there but they really seem to have things worked out. Our waitress said they got a new head chef, and the specials seem full of healthier options - not to mention the huge menu. I can't believe someone wrote most everything was fried... Anyways, despite your negative past experiences, I would give them another shot. They've really turned it around.

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I have enjoyed eating here for about 20 years and for the most part love the food and service. If you can get over the typically rude attitude of the hostesses, you'll probably love the place.

My visit the weekend after Christmas was the worst. The young hostess working that evening insisted on stuffing 5 of us at a small table that was wedged in between other groups. We had to get up so the waitress could get to the table behind us each time. Note: more than half of the dining room was empty.
She finally let us move to an undersized table where we had to keep a bus pan nearby so we can consolodate food to get rid of plates as soon as possible. Still not letting us sit in the half of the dining room that was empty.
The waitress was great and applogied many times. I've managed restaurants before so I know the reasons to close off a section, but hers seemed to be so she didn't have to give up the private section she sat in most of the time since they were not that busy.
Very negative experiences and I think I'll try visiting Jimmys next time. If the food is as good there and the attitude is better, I'll switch places.
The women that is normally there doing the hostess position is not very polite either and has always been the only negative point to eating here.

3
★★★☆☆

I have enjoyed eating here for about 20 years and for the most part love the food and service. If you can get over the typically rude attitude of the hostesses, you'll probably love the place.

My visit the weekend after Christmas was the worst. The young hostess working that evening insisted on stuffing 5 of us at a small table that was wedged in between other groups. We had to get up so the waitress could get to the table behind us each time. Note: more than half of the dining room was empty.
She finally let us move to an undersized table where we had to keep a bus pan nearby so we can consolodate food to get rid of plates as soon as possible. Still not letting us sit in the half of the dining room that was empty.
The waitress was great and applogied many times. I've managed restaurants before so I know the reasons to close off a section, but hers seemed to be so she didn't have to give up the private section she sat in most of the time since they were not that busy.
Very negative experiences and I think I'll try visiting Jimmys next time. If the food is as good there and the attitude is better, I'll switch places.
The women that is normally there doing the hostess position is not very polite either and has always been the only negative point to eating here.

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Went to Captain's Galley last night. The staff was very friendly. Great Tiki Bar. The food was not 5-star but you get nice portions.

1
★★★☆☆

Went to Captain's Galley last night. The staff was very friendly. Great Tiki Bar. The food was not 5-star but you get nice portions.

Pros: Outdoor Seating, Friendly Staff

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Waited 15 minutes for hostess to return for seating. Food was expensive and over cooked. I paid top dollar for whole belly clams, and they were burnt! Will never go back.Only went there because the wait for jimmy's was an hour and a half.Now I see why people were waiting in line at jimmy's. I should have waited too!!!

4
★★★★☆

Waited 15 minutes for hostess to return for seating. Food was expensive and over cooked. I paid top dollar for whole belly clams, and they were burnt! Will never go back.Only went there because the wait for jimmy's was an hour and a half.Now I see why people were waiting in line at jimmy's. I should have waited too!!!

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.

High priced, just not what is used to be. Staff rude, food overcooked, took forever to get services, sat at table being ignored for 20 minutes, then asked if we wanted a drink. Staff sitting around eating and talking, playing with phones. I can't believe they are still open.

1
★☆☆☆☆

High priced, just not what is used to be. Staff rude, food overcooked, took forever to get services, sat at table being ignored for 20 minutes, then asked if we wanted a drink. Staff sitting around eating and talking, playing with phones. I can't believe they are still open.

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.

What is wrong with you people? We hadn't been there in sometime and granted they could have changed hands again or hired a new chef and/or staff but the food was fantastic and the service was excellent. We were seated immediately (Sunday-5:30 PM) and greeted warmly. I had the stuffed sole and my husband had scallops wrapped in bacon and topped with mozzarella in light tomato sauce. Both were excellent. Definitely enough left for two, maybe three more meals! Perhaps a bit pricey, but what restaurant worth going to isn't these days. Go, you'll love it!

5
★★★★★

What is wrong with you people? We hadn't been there in sometime and granted they could have changed hands again or hired a new chef and/or staff but the food was fantastic and the service was excellent. We were seated immediately (Sunday-5:30 PM) and greeted warmly. I had the stuffed sole and my husband had scallops wrapped in bacon and topped with mozzarella in light tomato sauce. Both were excellent. Definitely enough left for two, maybe three more meals! Perhaps a bit pricey, but what restaurant worth going to isn't these days. Go, you'll love it!

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0 out of 1 people found this review helpful.

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Went out to dinner with wife and friends. From the hostess to the waitress they acted like they were doing us a favor eating there. Food was overpriced, over cooked and cold. The staff was just down right rude. We seem to be interfering with the hostess party of friends at the bar.

5
★★★★★

Went out to dinner with wife and friends. From the hostess to the waitress they acted like they were doing us a favor eating there. Food was overpriced, over cooked and cold. The staff was just down right rude. We seem to be interfering with the hostess party of friends at the bar.

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.

Captains Galley really used to be the place to go for seafood, but now, I find them only average, and arrogant. The prices are good and the food is good, and some of the portion sizes are above average. They arenot however, terribly warm to their customers, and they have way too many tables crammed in together. I think their prime is behind them.

3
★★★☆☆

Captains Galley really used to be the place to go for seafood, but now, I find them only average, and arrogant. The prices are good and the food is good, and some of the portion sizes are above average. They arenot however, terribly warm to their customers, and they have way too many tables crammed in together. I think their prime is behind them.

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0 out of 1 people found this review helpful.

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I brought my mother here for her birthday the food was really good and plenty to bring home for lunch the next day but the wait was over an hour the resteraunt is rather small inside and the staff made us feel like they were doing us a favor for allowing us to eat there.

3
★★★☆☆

I brought my mother here for her birthday the food was really good and plenty to bring home for lunch the next day but the wait was over an hour the resteraunt is rather small inside and the staff made us feel like they were doing us a favor for allowing us to eat there.

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0 out of 1 people found this review helpful.

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The place has gone downhill a LOT with the new owners.

Almost everything is deep fried. The service is poor. The place is certainly not as clean as I remember it.

2
★★☆☆☆

The place has gone downhill a LOT with the new owners.

Almost everything is deep fried. The service is poor. The place is certainly not as clean as I remember it.

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0 out of 1 people found this review helpful.

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Went there this weekend.....Service.....sucked! bartender on patio was irratible...get rid of him. if he doesnt want to work......he shouldnt be there on a busy night.

1
★☆☆☆☆

Went there this weekend.....Service.....sucked! bartender on patio was irratible...get rid of him. if he doesnt want to work......he shouldnt be there on a busy night.

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PROS- Excellent Food you get alot for your money
Fast Friendly Service
Clean

Cons - Tables are too close to one another
Dark
Crowded

Tip : this place can be a bit pricey so bring extra money

2
★★★★☆

PROS- Excellent Food you get alot for your money
Fast Friendly Service
Clean

Cons - Tables are too close to one another
Dark
Crowded

Tip : this place can be a bit pricey so bring extra money

.

I had dinner at The Captain's Galley last Sunday on the outdoor patio. It was mobbed. I had to wait over an hour, but it was well worth it. The wait staff was working so hard in the heat, but were very friendly!! Great job, guys!!

5
★★★★★

I had dinner at The Captain's Galley last Sunday on the outdoor patio. It was mobbed. I had to wait over an hour, but it was well worth it. The wait staff was working so hard in the heat, but were very friendly!! Great job, guys!!

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0 out of 1 people found this review helpful.

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I went there over the summer. I asked the waitress to bring water for the table. She slammed the pitcher of water down, 5 minutes later the empty glasses came.... straws were thrown on the table, pulled out of her dirty apron... DISGUSTING! The food looked sloppy... portions were big as always...but who would want to eat it if it tastes over cooked / or old???

Scrod was old--smelled very fishy!!.... I dont recommend this restaurant.... The hostess is very rude... and the service takes forever.... Go somewhere else.....

1
★☆☆☆☆

I went there over the summer. I asked the waitress to bring water for the table. She slammed the pitcher of water down, 5 minutes later the empty glasses came.... straws were thrown on the table, pulled out of her dirty apron... DISGUSTING! The food looked sloppy... portions were big as always...but who would want to eat it if it tastes over cooked / or old???

Scrod was old--smelled very fishy!!.... I dont recommend this restaurant.... The hostess is very rude... and the service takes forever.... Go somewhere else.....

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.

Food here I have always found to be excellent, never disappointed. My Mom lives down the street and this is her favorite restaurant, so we take her twice a year..her birthday and Mother's day. ( Just not ON Mother's day! too crowded!) The portions are HUGE..enough for 2 meals! They are known for seafood, but we love the prime rib..so I always get a surf & turf combo knowing full well most of it is coming home with me. I also highly recommend the variety appetizer...enough for 4 or 5 people, it could be a meal in itself!

4
★★★★☆

Food here I have always found to be excellent, never disappointed. My Mom lives down the street and this is her favorite restaurant, so we take her twice a year..her birthday and Mother's day. ( Just not ON Mother's day! too crowded!) The portions are HUGE..enough for 2 meals! They are known for seafood, but we love the prime rib..so I always get a surf & turf combo knowing full well most of it is coming home with me. I also highly recommend the variety appetizer...enough for 4 or 5 people, it could be a meal in itself!

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This place used to be awesome. but the quality in food went down hill. The portions were still big last time I went but what's the point if the foods not good.

2
★★☆☆☆

This place used to be awesome. but the quality in food went down hill. The portions were still big last time I went but what's the point if the foods not good.

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0 out of 2 people found this review helpful.

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LARGE PORTIONS, LARGE MENU ,REASIONABLE , SEAFOOD-STEAKS-ITALIAN. GOOD DRINKS,PATIO BAR GREAT VIEW

2
★★★★★

LARGE PORTIONS, LARGE MENU ,REASIONABLE , SEAFOOD-STEAKS-ITALIAN. GOOD DRINKS,PATIO BAR GREAT VIEW

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Captains Galley is by far the best seafood restaurant in West Haven CT. The seafood alavodka is excellent and the portion is large enough to eat 3 times. The atmosphere is average. The restaurant is small but well worth the wait. The only time Ive had to wait is if I went there on a Friday or Saturday evening. Keep in mind if you have at least five people to dine you can make a reservation! Excellent service, portions and food!!!!!

PROS: Excellent food, huge portions, and the price is right.
CONS: The atmosphere is average and the restaurant is small

4
★★★★☆

Captains Galley is by far the best seafood restaurant in West Haven CT. The seafood alavodka is excellent and the portion is large enough to eat 3 times. The atmosphere is average. The restaurant is small but well worth the wait. The only time Ive had to wait is if I went there on a Friday or Saturday evening. Keep in mind if you have at least five people to dine you can make a reservation! Excellent service, portions and food!!!!!

PROS: Excellent food, huge portions, and the price is right.
CONS: The atmosphere is average and the restaurant is small

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.

we used to go here all the time. But now they have new ownership and its gone down hill fast.we get alot of takeout and most the time they forget our fries.They do have a nice bar area for drinks

3
★★★☆☆

we used to go here all the time. But now they have new ownership and its gone down hill fast.we get alot of takeout and most the time they forget our fries.They do have a nice bar area for drinks

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