Dalene Flooring Carpet One Floor & Home

★★★☆☆
  • 832 Queen St

    Southington, CT 06489

    Map & Directions
  • 800-394-3064

About Dalene Flooring Carpet One Floor & Home

Home & Garden

Home & Garden
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Very impressed with Dalene Flooring and their installation team is top-notch. Our salesmen was very informative and as a local contractor, I was impressed with his understanding about the preparation of the sub-floor and gave great advice about the layout that I hadn't considered.

I like working with local businesses like my own. It creates great community and I'll definitely continue to use them as a resource.

5
★★★★★

Very impressed with Dalene Flooring and their installation team is top-notch. Our salesmen was very informative and as a local contractor, I was impressed with his understanding about the preparation of the sub-floor and gave great advice about the layout that I hadn't considered.

I like working with local businesses like my own. It creates great community and I'll definitely continue to use them as a resource.

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It has been quite some time since I have been in this carpet store but I remember leaving very frustrated.We found a carpet that we liked and it was fair priced but that was when it became stressful.After waiting for quite a while for someone to load it into our vehicle they managed to break my side mirror on my car and acted as if it was my fault,for whatever reason.I ended having them take the carpet out and had them refund my money.I would never shop there again

1
★☆☆☆☆

It has been quite some time since I have been in this carpet store but I remember leaving very frustrated.We found a carpet that we liked and it was fair priced but that was when it became stressful.After waiting for quite a while for someone to load it into our vehicle they managed to break my side mirror on my car and acted as if it was my fault,for whatever reason.I ended having them take the carpet out and had them refund my money.I would never shop there again

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Business Response:

Tracy, we're very sorry to hear about your experience. We would really like to make it up to you as Dalene Flooring strives on providing excellent customer service to each and every one of our customers. I know it was in 2008, but if you would consider, please contact me at info at DaleneFlooring.com so that we can try to make things right.
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After reviewing some of the TV ads and chain stores we found Dalene Flooring had the selection and prices that allowed us to carpet two rooms for the price of one as quoted by a competitor. The installation was professional, neat and they cleaned up after the joy. They are definitely worth a visit.

4
★★★★☆

After reviewing some of the TV ads and chain stores we found Dalene Flooring had the selection and prices that allowed us to carpet two rooms for the price of one as quoted by a competitor. The installation was professional, neat and they cleaned up after the joy. They are definitely worth a visit.

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1 out of 1 people found this review helpful.

Business Response:

Thanks Kaitlyn for your review! We're happy to quote customers against the Big Box stores as well as other competitors. Since there are so many hidden costs within installation and/or their extra fees, we can usually do a 110% match - at least! I'm glad the Installation team was a pleasant experience, we focus on being sure that our Installation provides first-class service to our customers and we constantly monitor their work to be sure it meets our Dalene Flooring standard. Thank you again for your patronage and wonderful review. We look forward to doing business with you in the future!

Message from Dalene Flooring Carpet One Floor & Home

Dalene Flooring Carpet One has been in and around your communities for over 62 years. We're a local family business that will provide you with fine flooring products, installation and superior customer service that you won't have to compromise on.



We have locations not only in Southington but also in West Hartford, Manchester and South Windsor. Please visit our website for more information and to request a quote from us.



www.DaleneFlooring.com

More about Dalene Flooring Carpet One Floor & Home

Quality flooring systems: ? Hardwood Floors ? Carpet ? Ceramic Tile ? Vinyl Flooring ? Laminate Flooring ? Marble and Granite ? Heated Floor Systems Services: ? Flooring Installation ? Conventional or Dustless Sanding & Refinishing ? Complementary Design Services: In-house Designers ? Residential, Builder & Commercial Flooring Some amenities we offer include ? Flexible Financing options, ? Healthier Living Installations (minimize irritants, dust, and odors to encourage better air quality in your home)

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