Jenney K Cleaners

★★☆☆☆

About Jenney K Cleaners

Hours
Mon - Fri, 7:30am - 6pm; Sat, 8am - 3:30pm; Sun, closed

Personal Services

Personal Services
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Jenney K Cleaners

199 Highland Ave Cheshire, CT

2.25 4
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i used the Cheshire store to have a blouse dry cleaned. It came back with most of the snaps missing. This blouse had been cleaned and pressed elsewhere with no problem. When I complained, to the owner no less, I was told that they did nothing wrong. Apparently I brought it in with no snaps in order to scam them. Absolutely ridiculous. She even called me a liar in front of my six year old. I was furious. I will never use them again.

0
★☆☆☆☆

i used the Cheshire store to have a blouse dry cleaned. It came back with most of the snaps missing. This blouse had been cleaned and pressed elsewhere with no problem. When I complained, to the owner no less, I was told that they did nothing wrong. Apparently I brought it in with no snaps in order to scam them. Absolutely ridiculous. She even called me a liar in front of my six year old. I was furious. I will never use them again.

Pros: None

Cons: Exceptionally Bad customer service, ruined clothes

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Three years ago, they shrunk a polo shirt, refused to take any responsibility. I stopped going. I gave them another shot recently, and they shrunk a very expensive polo shirt by laundering it, even though it was 70% silk. They again refused to take responsibility. There won't be a third strike.

1
★★☆☆☆

Three years ago, they shrunk a polo shirt, refused to take any responsibility. I stopped going. I gave them another shot recently, and they shrunk a very expensive polo shirt by laundering it, even though it was 70% silk. They again refused to take responsibility. There won't be a third strike.

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They lost my jacket.They refused to look in there 'unclaimed' just to check if it was there. Woman got indignant .

0
★☆☆☆☆

They lost my jacket.They refused to look in there 'unclaimed' just to check if it was there. Woman got indignant .

Pros: none

Cons: rude and stubborn and careless

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Great staff! Garments were pressed and cleaned as instructed. Fast service and great customer service.

2
★★★★★

Great staff! Garments were pressed and cleaned as instructed. Fast service and great customer service.

Pros: Great service

Cons: None

 

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