Salon Medusa

★★★★★
  • 13 S Main St Ste R

    West Hartford, CT 06107

    Map & Directions
  • 860-236-3344

About Salon Medusa

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Hours
Tue - Thu, 9am - 6pm; Fri, 10am - 7pm; Sat, 9am - 6pm; Sun - Mon, closed
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Lena's awesome, and she just understands hair. Mine. When you're looking for information on Lena and Salon Medusa, embrace the good, let everything else drift, and you'll get a great sense of the wonderful, caring stylist she is.

3
★★★★★

Lena's awesome, and she just understands hair. Mine. When you're looking for information on Lena and Salon Medusa, embrace the good, let everything else drift, and you'll get a great sense of the wonderful, caring stylist she is.

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Salon Medusa is a great salon. I have been going there for over 15 years and I have never been disappointed. I am always pleased with my haircut, color and waxing. I find it a very upbeat salon with great stylists and a nice

3
★★★★★

Salon Medusa is a great salon. I have been going there for over 15 years and I have never been disappointed. I am always pleased with my haircut, color and waxing. I find it a very upbeat salon with great stylists and a nice

.

I've been getting my hair done at Salon Medusa for quite a while now and I always have a great experience. My two teenage daughters get their hair done here also and you know how picky teenagers are... They won't go anywhere else!

3
★★★★★

I've been getting my hair done at Salon Medusa for quite a while now and I always have a great experience. My two teenage daughters get their hair done here also and you know how picky teenagers are... They won't go anywhere else!

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I'm a wash and go kinda girl, plus I have hair that's kind of hard to cut and style (lots and lots of it). I've had trouble finding someone who could cut in a style that allowed me to wash and go until I found Salon Medusa! Thanks Lena for

3
★★★★★

I'm a wash and go kinda girl, plus I have hair that's kind of hard to cut and style (lots and lots of it). I've had trouble finding someone who could cut in a style that allowed me to wash and go until I found Salon Medusa! Thanks Lena for

.

I was looking for a new salon and when I searched online I found a bunch of good reviews for this place so I thought I would give it a try. I went in for a haircut and highlights. They came out great! I had a picture on my phone of what I

3
★★★★★

I was looking for a new salon and when I searched online I found a bunch of good reviews for this place so I thought I would give it a try. I went in for a haircut and highlights. They came out great! I had a picture on my phone of what I

.

I have gone to this salon for a while now, and I've always had a great experience. I love the way they do my cut and color, I get consistent results each time, and I leave feeling great! I'm a bit confused by some of the negative reviews on this page, I have a hard time believing they were written by actual clients, not only have I never seen any of the terrible behavior they describe, but the statement that a service cost $1500 is ridiculous, the salon provides a printed menu and the prices are in line with any other West Hartford salon, I've had full highlights and a cut for $155. I would recommend this salon for sure!

5
★★★★★

I have gone to this salon for a while now, and I've always had a great experience. I love the way they do my cut and color, I get consistent results each time, and I leave feeling great! I'm a bit confused by some of the negative reviews on this page, I have a hard time believing they were written by actual clients, not only have I never seen any of the terrible behavior they describe, but the statement that a service cost $1500 is ridiculous, the salon provides a printed menu and the prices are in line with any other West Hartford salon, I've had full highlights and a cut for $155. I would recommend this salon for sure!

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I have been going here since it started (Lena is my stylist) and I would never go anywhere else in the area. It's always bright and upbeat and everyone I encounter is warm and friendly, but best of all, I always walk out happy with my

3
★★★★★

I have been going here since it started (Lena is my stylist) and I would never go anywhere else in the area. It's always bright and upbeat and everyone I encounter is warm and friendly, but best of all, I always walk out happy with my

.

I think this is one of the best hair salons in West Hartford. I've had my hair cut by Lena a few times now, and she always does a great job. She's been really good about coming up with ideas for me when I want a change. I would definitely

3
★★★★★

I think this is one of the best hair salons in West Hartford. I've had my hair cut by Lena a few times now, and she always does a great job. She's been really good about coming up with ideas for me when I want a change. I would definitely

.

I've been going to Salon Medusa for years. I can't say enough good things about the salon, the service that I get and the great energy the Salon has. No one has ever done my hair better!!!! You guys rock!!!!

3
★★★★★

I've been going to Salon Medusa for years. I can't say enough good things about the salon, the service that I get and the great energy the Salon has. No one has ever done my hair better!!!! You guys rock!!!!

.

I love this salon. I have gone here for several years, and I am always happy with my haircut and color. The only bad experience I've had was a few years ago when my regular stylist was out and I tried someone else. I found her to be rude

3
★★★★★

I love this salon. I have gone here for several years, and I am always happy with my haircut and color. The only bad experience I've had was a few years ago when my regular stylist was out and I tried someone else. I found her to be rude

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This is by far the worst salon in West Hartford - possibly the worst in Connecticut.

If you want to go somewhere where people will verbally abuse you and make you feel horrible - then go here.

I asked for a simple highlight procedure and was told by the owner that it would cost $1500.00!!!!!!!
I have gone to top NYC hair salons and paid much less than that - I think they are just mad because they work in a tacky hideous salon all day - and that they are also tacky and hideous themselves - stuck in the suburbs doing "mom hair" all day -

ABSOLUTELY HORRIBLE!!!!

1
★☆☆☆☆

This is by far the worst salon in West Hartford - possibly the worst in Connecticut.

If you want to go somewhere where people will verbally abuse you and make you feel horrible - then go here.

I asked for a simple highlight procedure and was told by the owner that it would cost $1500.00!!!!!!!
I have gone to top NYC hair salons and paid much less than that - I think they are just mad because they work in a tacky hideous salon all day - and that they are also tacky and hideous themselves - stuck in the suburbs doing "mom hair" all day -

ABSOLUTELY HORRIBLE!!!!

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If you want to be belittled and given horrible service from a salon owned by a rude, hideously ugly ( inside and out) indiviidual, then go to Salon Medusa.

It is possibly the most unprofessional environment I have been in a salon. For

3
★★★★★

If you want to be belittled and given horrible service from a salon owned by a rude, hideously ugly ( inside and out) indiviidual, then go to Salon Medusa.

It is possibly the most unprofessional environment I have been in a salon. For

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I had walked by this salon many times and finally decided to give it a try. I had such a great experience - the receptionist helped to match me with a stylist that would be a good fit. I got a haircut, and ended up going back for a color.

3
★★★★★

I had walked by this salon many times and finally decided to give it a try. I had such a great experience - the receptionist helped to match me with a stylist that would be a good fit. I got a haircut, and ended up going back for a color.

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I have gone to Donald quite a few times now and have had excellent service. The first time we met he made me feel as though I have known him for years! He is very personable and knowledgable. I read some of these reviews and have never had

3
★★★★★

I have gone to Donald quite a few times now and have had excellent service. The first time we met he made me feel as though I have known him for years! He is very personable and knowledgable. I read some of these reviews and have never had

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so i heard about this place and was told it was up to date and current with 2011 hair trends.

first of all when i called, whoever answered the phone was rude -- it seemed as if he was to fabulous to be polite -- and educated!!!!

and when

3
★★★★★

so i heard about this place and was told it was up to date and current with 2011 hair trends.

first of all when i called, whoever answered the phone was rude -- it seemed as if he was to fabulous to be polite -- and educated!!!!

and when

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I was a regulare customer at Medusa's. Lorie was my stylist. One day I went in for the works. A color,highlight,and trim. I had discussed with Lorie not to Layer my hair anymore because i wanted to grow out the layers into one straight

3
★★★★★

I was a regulare customer at Medusa's. Lorie was my stylist. One day I went in for the works. A color,highlight,and trim. I had discussed with Lorie not to Layer my hair anymore because i wanted to grow out the layers into one straight

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I have had my hair done at Salon Medusa for several years. I am always happy with the results - pretty, natural looking highlights, a good cut, and my stylist never lets me leave without a good blow-out. I also enjoy the atmosphere - it's very funky and fun, but still really relaxing. I would recommend this salon to anyone!

2
★★★★★

I have had my hair done at Salon Medusa for several years. I am always happy with the results - pretty, natural looking highlights, a good cut, and my stylist never lets me leave without a good blow-out. I also enjoy the atmosphere - it's very funky and fun, but still really relaxing. I would recommend this salon to anyone!

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This salon is nothing but rude people who will look down on clients that don't look like a model. I cannot believe how uncomfortable each person made me. I am a regular customer and would of spent money.Oh well..their loss..A cut shop is more friendly then them.

1
★☆☆☆☆

This salon is nothing but rude people who will look down on clients that don't look like a model. I cannot believe how uncomfortable each person made me. I am a regular customer and would of spent money.Oh well..their loss..A cut shop is more friendly then them.

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If you want to be squeezed in between a bunch of other customers then this is the place for you. I was disappointed in a service, voiced my disappointed and was called Ms Fussy......Not the service I expected.

0
★☆☆☆☆

If you want to be squeezed in between a bunch of other customers then this is the place for you. I was disappointed in a service, voiced my disappointed and was called Ms Fussy......Not the service I expected.

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Don't believe any bad reviews! It is THE BEST salon in Connecticut! It's simply superb. My hair has never looked better. Not to mention I really enjoyed the atmosphere in "Medusa". Everyone was extremely professional and nice.

2
★★★★★

Don't believe any bad reviews! It is THE BEST salon in Connecticut! It's simply superb. My hair has never looked better. Not to mention I really enjoyed the atmosphere in "Medusa". Everyone was extremely professional and nice.

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I have been going to Salon Medusa for a few years, and even though I wasn't exactly pleased with the service I kept on coming back. I have tried a few different stylists, none of whom gave me a great haircut or listened to what I wanted. Furthermore, the staff is EXTREMELY unprofessional. Every single time I have gotten my hair done there, I hear several stylists openly make fun of customers. I have also been "swapped" with other stylists several times-ie my stylist didn't allow enough time for me so she had to balance her work between me and another customer. I have seen this happen to other customers with different stylists, so I know that this is common practice. If that isn't bad enough, many of the stylists go outside for smoking breaks while they wait for your hair to dry, then come back stinking of smoke and touching your hair without washing their hands.
Now, if it could get any worse, take a look at the date and time of all the raving 5-star reviews of this place. These reviews were written on the same date, all around the same time. It is HIGHLY unlikely that all of a sudden this many people decided to write rave reviews of this Salon, which means that Salon Medusa made up a bunch of phony reviews (and honestly, if you read the reviews they are WAY too good to be true and seem really fake). The only thing worse than a bad salon is a bad salon that fakes good reviews to get more customers. I used to keep going here because I didn't know how to be treated by a REAL salon. Now that I know how horrible the service is at Salon Medusa, I will NOT be returning to this salon. Do not pay attention to its "Best Of" rating-it just isn't true.

0
★☆☆☆☆

I have been going to Salon Medusa for a few years, and even though I wasn't exactly pleased with the service I kept on coming back. I have tried a few different stylists, none of whom gave me a great haircut or listened to what I wanted. Furthermore, the staff is EXTREMELY unprofessional. Every single time I have gotten my hair done there, I hear several stylists openly make fun of customers. I have also been "swapped" with other stylists several times-ie my stylist didn't allow enough time for me so she had to balance her work between me and another customer. I have seen this happen to other customers with different stylists, so I know that this is common practice. If that isn't bad enough, many of the stylists go outside for smoking breaks while they wait for your hair to dry, then come back stinking of smoke and touching your hair without washing their hands.
Now, if it could get any worse, take a look at the date and time of all the raving 5-star reviews of this place. These reviews were written on the same date, all around the same time. It is HIGHLY unlikely that all of a sudden this many people decided to write rave reviews of this Salon, which means that Salon Medusa made up a bunch of phony reviews (and honestly, if you read the reviews they are WAY too good to be true and seem really fake). The only thing worse than a bad salon is a bad salon that fakes good reviews to get more customers. I used to keep going here because I didn't know how to be treated by a REAL salon. Now that I know how horrible the service is at Salon Medusa, I will NOT be returning to this salon. Do not pay attention to its "Best Of" rating-it just isn't true.

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I will not be returning to Salon Medusa. I stopped in one night after work to talk to them about pricing and make an appointment. Upon walking in the door, the receptionist seemed almost too nice. There was another girl standing near the reception desk as well. I think she was the sweeper in the place. They wouldn't stop complimenting me which I found extremely obnoxious and completely insincere. They asked what kind of style I wanted. I explained I liked my style the way it is; I just neded a trim and a little refresh. I ended up booking an appointment with Nicole for later that week. Fast forward to the night of the appointment. I showed up about 10 minutes early. The receptionist told me Nicole was with another client and asked if I would mind waiting? "Sure," I told her, "I'm early anyway." I sat down and began reading a magazine. After 15 minutes, I looked up to see what was going on. No one acknowledged me, so I kept reading my magazine. The phone rang and the receptionist picked it up. She giggled a little bit and then said, "Okay, see you in a little bit. Bye." I looked at her. She smiled, "Nicole will be here in like 5 minutes." I smiled sweetly back at her while cursing her out in my head. Nicole wasn't even there! Another 5 minutes passed and the receptionist, in order to avoid having to talk to me, got up and sat in the back of the salon gosipping to two other stylists and that sweeper girl. There were no other clients in the salon. I finished the magazine. Over 30 minutes had elapsed. I stood up to get my jacket. A stylist ran up to me and asked if everything was alright. I told her I was very busy and had to leave. I had been waiting for nearly 40 minutes. The receptionist walked up to me and asked if I wanted to make another appointment. I told her no. Apparently Salon Medusa is doing so well they don't need my business. I have since moved on to a more curteous and professional salon up the street - Salon Capellini.

1
★★☆☆☆

I will not be returning to Salon Medusa. I stopped in one night after work to talk to them about pricing and make an appointment. Upon walking in the door, the receptionist seemed almost too nice. There was another girl standing near the reception desk as well. I think she was the sweeper in the place. They wouldn't stop complimenting me which I found extremely obnoxious and completely insincere. They asked what kind of style I wanted. I explained I liked my style the way it is; I just neded a trim and a little refresh. I ended up booking an appointment with Nicole for later that week. Fast forward to the night of the appointment. I showed up about 10 minutes early. The receptionist told me Nicole was with another client and asked if I would mind waiting? "Sure," I told her, "I'm early anyway." I sat down and began reading a magazine. After 15 minutes, I looked up to see what was going on. No one acknowledged me, so I kept reading my magazine. The phone rang and the receptionist picked it up. She giggled a little bit and then said, "Okay, see you in a little bit. Bye." I looked at her. She smiled, "Nicole will be here in like 5 minutes." I smiled sweetly back at her while cursing her out in my head. Nicole wasn't even there! Another 5 minutes passed and the receptionist, in order to avoid having to talk to me, got up and sat in the back of the salon gosipping to two other stylists and that sweeper girl. There were no other clients in the salon. I finished the magazine. Over 30 minutes had elapsed. I stood up to get my jacket. A stylist ran up to me and asked if everything was alright. I told her I was very busy and had to leave. I had been waiting for nearly 40 minutes. The receptionist walked up to me and asked if I wanted to make another appointment. I told her no. Apparently Salon Medusa is doing so well they don't need my business. I have since moved on to a more curteous and professional salon up the street - Salon Capellini.

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After searching online, I found Salon Medusa was rated Best Of by the Hartford Advocate 6 years in a row. Since I decided to cut my LONG hair into a pixie cut, I wanted to make sure I went somewhere good. Unfortunately, I read some of these reviews and got nervous about having Robert as my stylist. I called them back and told them frankly what I had read and why I was concerned. The woman I spoke to was very understanding and told me that I could come in and if I was nervous or uncomfortable, I could reschedule with someone else, no problem.

I went in and Robert was WONDERFUL. Everyone there was. He didn't know exactly what I was talking about style-wise, so I showed him pictures I had brought, and another stylist showed him one she found in a magazine. He was very warm and friendly and even coaxed me through the initial "snip" to cut off my long ponytail. The entire time, he talked to me about what he was doing, and he was a perfectionist! Trimming and measuring until it was perfect. I have never been so happy with a haircut! Everyone at the salon was commenting on it, and since leaving all of my friends and family are floored. I cannot recommend this salon highly enough and I INSIST that you don't believe the bad reviews from a couple of people. Robert is a phenomenal talent and a very warm guy.

2
★★★★★

After searching online, I found Salon Medusa was rated Best Of by the Hartford Advocate 6 years in a row. Since I decided to cut my LONG hair into a pixie cut, I wanted to make sure I went somewhere good. Unfortunately, I read some of these reviews and got nervous about having Robert as my stylist. I called them back and told them frankly what I had read and why I was concerned. The woman I spoke to was very understanding and told me that I could come in and if I was nervous or uncomfortable, I could reschedule with someone else, no problem.

I went in and Robert was WONDERFUL. Everyone there was. He didn't know exactly what I was talking about style-wise, so I showed him pictures I had brought, and another stylist showed him one she found in a magazine. He was very warm and friendly and even coaxed me through the initial "snip" to cut off my long ponytail. The entire time, he talked to me about what he was doing, and he was a perfectionist! Trimming and measuring until it was perfect. I have never been so happy with a haircut! Everyone at the salon was commenting on it, and since leaving all of my friends and family are floored. I cannot recommend this salon highly enough and I INSIST that you don't believe the bad reviews from a couple of people. Robert is a phenomenal talent and a very warm guy.

Pros: Very talented, fun atmosphere, perfectionist stylists mean you get a great cut

Cons: Eyebrow waxing is pricey (but very good)

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I have spent 9 years looking for a hairstylist that can cut my naturally curly hair to where I don't look like bozo the clown...my search is over! Nicole at Salon Medusa does it right every time. My experience started as a mention by a friend to check it out, I live across the river and made the trip in a desperate attempt to tame my mane. It is now a treat to drive over to the salon, I can grab a bite in West Hartford Center, then get my haircut and enjoy the fantastic chocolates that are always laying around the salon. My color experience there has been great Nicole does a great job meeting my needs and always offers great ideas. Would pass the recommendation on to other friends.

2
★★★★★

I have spent 9 years looking for a hairstylist that can cut my naturally curly hair to where I don't look like bozo the clown...my search is over! Nicole at Salon Medusa does it right every time. My experience started as a mention by a friend to check it out, I live across the river and made the trip in a desperate attempt to tame my mane. It is now a treat to drive over to the salon, I can grab a bite in West Hartford Center, then get my haircut and enjoy the fantastic chocolates that are always laying around the salon. My color experience there has been great Nicole does a great job meeting my needs and always offers great ideas. Would pass the recommendation on to other friends.

Pros: Atmosphere, Conversation, Chocolates

Cons: None

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I love Salon Medusa...I have been to MANY salons over many years, none have kept me as a client, until now. Not only do I get a great haircut, but I always have a fun experience. Steven is wonderful and has taught me how to do my hair...I can style it myself at home and look like I came from the salon! My cut and color is ALWAYS perfect, never faultering. I have, and will keep, reccommending Salon Medusa to friends and family. You should not hesitate to call, the sooner you do, the quicker and luckier you will be to call yourself one of thier clients

2
★★★★★

I love Salon Medusa...I have been to MANY salons over many years, none have kept me as a client, until now. Not only do I get a great haircut, but I always have a fun experience. Steven is wonderful and has taught me how to do my hair...I can style it myself at home and look like I came from the salon! My cut and color is ALWAYS perfect, never faultering. I have, and will keep, reccommending Salon Medusa to friends and family. You should not hesitate to call, the sooner you do, the quicker and luckier you will be to call yourself one of thier clients

Pros: atmosphere, staff

Cons: parking

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I have been going to Salon Medusa since it first opened. I feel that the salon is welcoming and inviting. Each time I walk through the doors, I am greeted with warm hospitality. When I go to a salon, I want it to be a lasting experience. A place where I can get my hair cut, colored and enjoy pleasant conversation. I don?t want to be known as just another client. At Medusa?s, many of the stylists acknowledge me by name which makes me feel important. I love that every time I walk in there is a new decor. Walking into Salon Medusa makes me feel like I am in NY without the NY prices.

2
★★★★★

I have been going to Salon Medusa since it first opened. I feel that the salon is welcoming and inviting. Each time I walk through the doors, I am greeted with warm hospitality. When I go to a salon, I want it to be a lasting experience. A place where I can get my hair cut, colored and enjoy pleasant conversation. I don?t want to be known as just another client. At Medusa?s, many of the stylists acknowledge me by name which makes me feel important. I love that every time I walk in there is a new decor. Walking into Salon Medusa makes me feel like I am in NY without the NY prices.

Pros: Not enough space to write all the pros!

Cons: I can't think of one!

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I have been seeing Steven at salon Medusa since he opened the shop as it was the only place I would trust to cut my hair outside of NYC. Never have I been dissatisfied with this decision. My sister even waits to get her hair cut until she flies in for a visit from Chicago as she has not found anyone whom she likes in Chicago to cut and style her hair. Steven's styling ability is consistent and careful and he does exactly what is asked even if he may think there are better options for the client. I have also seen him develop looks for people whom have no idea what they want (including me and my sister in the past) and those clients have always been pleased. The atmosphere is a vibrant, youthful, party atmosphere designed to promote creativity. It's always an event where you leave feeling beautiful. I will continue to recommend.

2
★★★★★

I have been seeing Steven at salon Medusa since he opened the shop as it was the only place I would trust to cut my hair outside of NYC. Never have I been dissatisfied with this decision. My sister even waits to get her hair cut until she flies in for a visit from Chicago as she has not found anyone whom she likes in Chicago to cut and style her hair. Steven's styling ability is consistent and careful and he does exactly what is asked even if he may think there are better options for the client. I have also seen him develop looks for people whom have no idea what they want (including me and my sister in the past) and those clients have always been pleased. The atmosphere is a vibrant, youthful, party atmosphere designed to promote creativity. It's always an event where you leave feeling beautiful. I will continue to recommend.

.

I have been getting my hair cut and colored at Salon Medusa since the day they opened their doors! . I travel 1.5 hours every month from western MA just to get my hair done! It is CHIC, soothing, elegant, professional and fun! The talent in this salon is unbelievable! ALL the stylist are amazing and leave their clients feeling like they have just gotten the hair experience of their lives! I have NEVER seen anyone leave unhappy. The owners ( Steven & Sandro ), are a force to be reckoned with. This powerhouse duo have amazing personality and talent! They will make your experience so gratifying that you will never want to leave and will always look forward to coming back! My heartfelt gratitude goes out to the entire staff of Salon Medusa for giving me great hair and a monthly treat to look forward to!

2
★★★★★

I have been getting my hair cut and colored at Salon Medusa since the day they opened their doors! . I travel 1.5 hours every month from western MA just to get my hair done! It is CHIC, soothing, elegant, professional and fun! The talent in this salon is unbelievable! ALL the stylist are amazing and leave their clients feeling like they have just gotten the hair experience of their lives! I have NEVER seen anyone leave unhappy. The owners ( Steven & Sandro ), are a force to be reckoned with. This powerhouse duo have amazing personality and talent! They will make your experience so gratifying that you will never want to leave and will always look forward to coming back! My heartfelt gratitude goes out to the entire staff of Salon Medusa for giving me great hair and a monthly treat to look forward to!

Pros: Talent! Consistency! Amazing Customer Service! Ambience!

Cons: are you crazy? NO cons!

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I'm shocked at some of these reviews. I guess it might depend on the stylist you got, but I've gone to several and they've all been awesome. Working with Steven and Sandro on a great style is really a wonderful experience. Great styles, great colors, great products. What they have done with their salon is fantastic! It is so fun and friendly. I've never had a bad experience in there. And I've seen several local "celebraties" in there, as well. Turn on channel 30 in the evening if you want to see some examples of their work, including Eva's. If you can't get in with Steven or Sandro, try Lori, Lena, Nicole, Stacy or even Eva. The other person must've gotten her on a bad day or something. I won't go anywhere else!

2
★★★★★

I'm shocked at some of these reviews. I guess it might depend on the stylist you got, but I've gone to several and they've all been awesome. Working with Steven and Sandro on a great style is really a wonderful experience. Great styles, great colors, great products. What they have done with their salon is fantastic! It is so fun and friendly. I've never had a bad experience in there. And I've seen several local "celebraties" in there, as well. Turn on channel 30 in the evening if you want to see some examples of their work, including Eva's. If you can't get in with Steven or Sandro, try Lori, Lena, Nicole, Stacy or even Eva. The other person must've gotten her on a bad day or something. I won't go anywhere else!

Pros: Atmosphere and fun, friendly staff from the owners to the front desk!

Cons: what cons?

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You basically feel like the staff, especially the owners, are bashing you the second you walk out b/c they just spent the entire time tellling you about previous clients.

1
★★★☆☆

You basically feel like the staff, especially the owners, are bashing you the second you walk out b/c they just spent the entire time tellling you about previous clients.

Pros: nice decor - good color/highlights

Cons: mean

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Salon Medusa is aesthetically pleasing and the front desk staff are always friendly when you walk in. However, I did not have pleasant experiences with Eva. She came across as rude and unprofessional at times. Her haircuts aren't bad, but I wouldn't call them good either, and she literally doesn't talk to me the entire time, which feels awkward. She also made a comment that left me wondering if she was making fun of my hairstyle and that's not something a customer should have to wonder about. She also spends most of the time talking to the stylist next to her, which made me feel more like an eavesdropper then a costumer. The time felt rushed and I was juggled with other clients. Overall, I would not recommend to a friend, but I have seen other people leaving the salon with gorgeous cuts as well.

1
★★☆☆☆

Salon Medusa is aesthetically pleasing and the front desk staff are always friendly when you walk in. However, I did not have pleasant experiences with Eva. She came across as rude and unprofessional at times. Her haircuts aren't bad, but I wouldn't call them good either, and she literally doesn't talk to me the entire time, which feels awkward. She also made a comment that left me wondering if she was making fun of my hairstyle and that's not something a customer should have to wonder about. She also spends most of the time talking to the stylist next to her, which made me feel more like an eavesdropper then a costumer. The time felt rushed and I was juggled with other clients. Overall, I would not recommend to a friend, but I have seen other people leaving the salon with gorgeous cuts as well.

Pros: Asthetically pleasing

Cons: Poor service

.

I have decided not to go back to Robert at Salon Medusa. He cut my hair on several occasions and results were inconsistent -- sometimes it looked great and sometimes not so great. I never felt like he listened or cared about what I wanted. A perfectionist he is not and he neglected to take the time to check over the finished product, preferring to get me out the door. Robert exhibits little passion for his work.

1
★★★☆☆

I have decided not to go back to Robert at Salon Medusa. He cut my hair on several occasions and results were inconsistent -- sometimes it looked great and sometimes not so great. I never felt like he listened or cared about what I wanted. A perfectionist he is not and he neglected to take the time to check over the finished product, preferring to get me out the door. Robert exhibits little passion for his work.

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The salon looked nice when I first walked in, and then I met Robert. He was rude, shifty and uncomfortable from the start. I showed up for a cut and highlight and he for some reason had no conception of what I was asking for. I felt rushed and uncomfortable, like he didn't have the time for me and didn't care about the service. I suggested we look at a couple magazines to get a better idea of the color, he tapped his foot, looked at his watch and rolled his eyes. I have never had such an uncomfortable, unprofessional experience in my life at a hair salon. This should be an embarrassment for this establishment. After just ten minutes of Robert practically fighting with me, I politely told him I am uncomfortable here and that I am going to go back to my old salon. So much for trying something new! I will tell all my friends...

0
★☆☆☆☆

The salon looked nice when I first walked in, and then I met Robert. He was rude, shifty and uncomfortable from the start. I showed up for a cut and highlight and he for some reason had no conception of what I was asking for. I felt rushed and uncomfortable, like he didn't have the time for me and didn't care about the service. I suggested we look at a couple magazines to get a better idea of the color, he tapped his foot, looked at his watch and rolled his eyes. I have never had such an uncomfortable, unprofessional experience in my life at a hair salon. This should be an embarrassment for this establishment. After just ten minutes of Robert practically fighting with me, I politely told him I am uncomfortable here and that I am going to go back to my old salon. So much for trying something new! I will tell all my friends...

Cons: extremely rude and unprofessional staff

 

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