Shelton Car Wash

★★☆☆☆
  • 811 River Rd

    Shelton, CT 06484

    Map & Directions
  • 203-929-7300

About Shelton Car Wash

Categories

Automotive

Automotive
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I went to the Shelton Auto Spa today on 04/05/2010 and wanted to get an oil change and car wash. I pulled up, waited about 15 minutes before my car could even advance one car closer to getting the oil change. A couple of workers walked by me and didn't even acknowledge I was even there even though I was next in line. Then a truck pulled up behind me and waited a while, walked in and asked one of the employees a question, and then I heard him say..."I'm not waiting any longer" and left the line leaving me as the only person waiting. I waited 10 more minutes, cleaned out the inside of my car myself and still nobody assisted me. So, in my anger, I left the premises and decided to go somewhere else some other time because The Shelton Auto Spa took up all of my break time without even helping me. As I pulled around I see the workers outside chatting sociably and not even working at all. I'll never go there again.

I did give the Shelton Auto Spa a chance to complain directly. I went to their website and went to the contact us section, but there is no email address in the "Email" section. I called the store again to ask for their email address and was told their email was for business purposes only. What exactly do they think a customer complaint is?

The place is a bit pricey anyway; I only went there out of convenience. Now, since they aren't even offering that anymore, I guess this place is now off my list.

0
★☆☆☆☆

I went to the Shelton Auto Spa today on 04/05/2010 and wanted to get an oil change and car wash. I pulled up, waited about 15 minutes before my car could even advance one car closer to getting the oil change. A couple of workers walked by me and didn't even acknowledge I was even there even though I was next in line. Then a truck pulled up behind me and waited a while, walked in and asked one of the employees a question, and then I heard him say..."I'm not waiting any longer" and left the line leaving me as the only person waiting. I waited 10 more minutes, cleaned out the inside of my car myself and still nobody assisted me. So, in my anger, I left the premises and decided to go somewhere else some other time because The Shelton Auto Spa took up all of my break time without even helping me. As I pulled around I see the workers outside chatting sociably and not even working at all. I'll never go there again.

I did give the Shelton Auto Spa a chance to complain directly. I went to their website and went to the contact us section, but there is no email address in the "Email" section. I called the store again to ask for their email address and was told their email was for business purposes only. What exactly do they think a customer complaint is?

The place is a bit pricey anyway; I only went there out of convenience. Now, since they aren't even offering that anymore, I guess this place is now off my list.

Pros: NONE

Cons: They never helped me! They were too busy chatting.

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I used this facility over the summer and most likely will again. The specialize in light maintenance, oil changes, and detailing. I went there that day and others to get a car wash/detailing. They do a great job. They are fast and affordable and even dry your vehicle after the wash. Very clean and professional.

PROS: affordable pricing
CONS: cant think of any..great experience

3
★★★☆☆

I used this facility over the summer and most likely will again. The specialize in light maintenance, oil changes, and detailing. I went there that day and others to get a car wash/detailing. They do a great job. They are fast and affordable and even dry your vehicle after the wash. Very clean and professional.

PROS: affordable pricing
CONS: cant think of any..great experience

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