Becker's Diamonds & Fine Jewelry

★★☆☆☆
  • 65 Lasalle Rd 1

    West Hartford, CT 06107

    Map & Directions
  • 860-521-3202

About Becker's Diamonds & Fine Jewelry

Hours
Sun 12pm-5pm, Mon-Wed 9:45am-6pm, Fri 9:45am-6pm, Thu 9:45am-7pm, Sat 9:30am-5:15pm

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I called them to ask if they would reset a diamond ring I have, with another diamond I already own. When they found out I just wanted a resetting (and not purchasing a new diamond from them), their tone changed and they told me I would have to "get in line" and wait 3 weeks, and that "if you were buying it here it would be a different story". Makes me think they're more interested in getting people's money than treating them like human beings -- I would be careful with them.

1
★☆☆☆☆

I called them to ask if they would reset a diamond ring I have, with another diamond I already own. When they found out I just wanted a resetting (and not purchasing a new diamond from them), their tone changed and they told me I would have to "get in line" and wait 3 weeks, and that "if you were buying it here it would be a different story". Makes me think they're more interested in getting people's money than treating them like human beings -- I would be careful with them.

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I urge anyone interested in selling coins to avoid this business. I brought in an 1803 silver dollar for a sales estimate and was informed that Becker's would pay only $100 for it. I then took the coin to a reputable coin dealer and sold it on the spot for $1,500. When I re-visited Becker's to give this feedback to the staff, a woman at the rear of the store said without apology that they generally referred people to dealers, but this was not so in my case. I can see an uninformed/unsophisticated seller (e.g. an older adult) or someone pressed for time being drastically undercompensated by Becker's. In my opinion, absolutely unethical behavior when the value of coins can so easily be verified on the internet.

1
★☆☆☆☆

I urge anyone interested in selling coins to avoid this business. I brought in an 1803 silver dollar for a sales estimate and was informed that Becker's would pay only $100 for it. I then took the coin to a reputable coin dealer and sold it on the spot for $1,500. When I re-visited Becker's to give this feedback to the staff, a woman at the rear of the store said without apology that they generally referred people to dealers, but this was not so in my case. I can see an uninformed/unsophisticated seller (e.g. an older adult) or someone pressed for time being drastically undercompensated by Becker's. In my opinion, absolutely unethical behavior when the value of coins can so easily be verified on the internet.

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John hay was my salesperson and he sold me a beautiful necklace and matching earrings i would recommend Beckers to any one i know
the salespeople are very kind and friendly

5
★★★★★

John hay was my salesperson and he sold me a beautiful necklace and matching earrings i would recommend Beckers to any one i know
the salespeople are very kind and friendly

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Recently I wrote Beckers about a bridal set I wished to resell back to them, at some lower amount. The response I received was patronizing and rude. And I quote from Tom Kelly, "It is a fact that more then 58% of all marriages fail. If we bought back all those diamonds at retail, any store would be out of business in just a few short years. We can guarantee our proucts but nobody can guarantee relationships."

I responded and let him know that fully bonded diamond dealers stand behind their diamonds, and that they do not, because they are commercial grade. THAT is the response he should have sent. I would not do business with them unless you are prepared to pay more than a commercial grade diamond is worth, and hang on to it forever.

1
★☆☆☆☆

Recently I wrote Beckers about a bridal set I wished to resell back to them, at some lower amount. The response I received was patronizing and rude. And I quote from Tom Kelly, "It is a fact that more then 58% of all marriages fail. If we bought back all those diamonds at retail, any store would be out of business in just a few short years. We can guarantee our proucts but nobody can guarantee relationships."

I responded and let him know that fully bonded diamond dealers stand behind their diamonds, and that they do not, because they are commercial grade. THAT is the response he should have sent. I would not do business with them unless you are prepared to pay more than a commercial grade diamond is worth, and hang on to it forever.

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I went back to Beckers after a sucessful sale because my wedding set was stolen. They refused to verify a replacement price and instead insisted that we get an amount from our insurance company. Insurance wouldn't give an amount without a quote. They argued back and forth until finally we got a check from our insurance company and went to another jewler who recreated my set with a larger and higher quality center diamond, a thicker platinum band, and much better service for less than the cost of our original set! Beckers also gave me a hard time when I returned to their store less than a month following our wedding with two loose baguettes! They refused to look at it until I screamed loudly in their west Hartford Location. Will never do business here again!!

1
★☆☆☆☆

I went back to Beckers after a sucessful sale because my wedding set was stolen. They refused to verify a replacement price and instead insisted that we get an amount from our insurance company. Insurance wouldn't give an amount without a quote. They argued back and forth until finally we got a check from our insurance company and went to another jewler who recreated my set with a larger and higher quality center diamond, a thicker platinum band, and much better service for less than the cost of our original set! Beckers also gave me a hard time when I returned to their store less than a month following our wedding with two loose baguettes! They refused to look at it until I screamed loudly in their west Hartford Location. Will never do business here again!!

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Located in West Hartford Center, I'd definitely recommend this jewelry store. Prices are reasonable, merchandise is very nice, and the sales staff is friendly, lower key than normal for their profession and very knowledgeable.

4
★★★★☆

Located in West Hartford Center, I'd definitely recommend this jewelry store. Prices are reasonable, merchandise is very nice, and the sales staff is friendly, lower key than normal for their profession and very knowledgeable.

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