Bruce's Flowers

★★☆☆☆
  • 454 Main Ave

    Norwalk, CT 06851

    Map & Directions
  • 203-846-1664

Home & Garden

Home & Garden
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2.0 3
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I am required to choose at least one star, which means Unsatisfactory rating.My order for an "In Sympathy" fresh flower bouquet for the death of a family member who was an elderly GENTLEMAN was sent to this florist through FTD. Upon arriving at the Memorial Service the day it was delivered, my husband and I were shocked and embarrased to see an arrangement on the table to the side of the altar that looked very skimpy and had a PINK bow. Instead of an artistically arranged nice variety of flowers of different heights and price range, there were only snapdragons and gerber daisies with fern and a small filler flower. It would be best described as a $15 bunch from Stop and Shop. The vase was glass and very cheap - similar to a $2 vase at Job Lot. We complained to the florist that put the order through Bruce's. He only offered a small amount of money back. On a second complaint, a little more. He commented that people wouldn't notice the vase because it would be hidden by other arrangements. This florist deserves no stars because of poor flowers for the price, a feminine bow, cheap vase, and unprofessional attitude. Our sense was that he thought they could get away with it since it was an FTD order.

1
★☆☆☆☆

I am required to choose at least one star, which means Unsatisfactory rating.My order for an "In Sympathy" fresh flower bouquet for the death of a family member who was an elderly GENTLEMAN was sent to this florist through FTD. Upon arriving at the Memorial Service the day it was delivered, my husband and I were shocked and embarrased to see an arrangement on the table to the side of the altar that looked very skimpy and had a PINK bow. Instead of an artistically arranged nice variety of flowers of different heights and price range, there were only snapdragons and gerber daisies with fern and a small filler flower. It would be best described as a $15 bunch from Stop and Shop. The vase was glass and very cheap - similar to a $2 vase at Job Lot. We complained to the florist that put the order through Bruce's. He only offered a small amount of money back. On a second complaint, a little more. He commented that people wouldn't notice the vase because it would be hidden by other arrangements. This florist deserves no stars because of poor flowers for the price, a feminine bow, cheap vase, and unprofessional attitude. Our sense was that he thought they could get away with it since it was an FTD order.

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Nice, but small FTD-ish shop in Norwalk, not New Canaan.

0
★☆☆☆☆

Nice, but small FTD-ish shop in Norwalk, not New Canaan.

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Very helpful staff. Florist that can easily handle your local or national needs. Can create what you need quickly and may even have it on hand. There Christmas displays are beautiful and greens very fresh!

4
★★★★☆

Very helpful staff. Florist that can easily handle your local or national needs. Can create what you need quickly and may even have it on hand. There Christmas displays are beautiful and greens very fresh!

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