Monro Auto Service And Tire Centers

★★☆☆☆
  • 984 Main St

    Watertown, CT 06795

    Map & Directions
  • (860) 945-6537

Automotive

Automotive
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I would have to agree with the above review, I have had my oil changed at Monro, and it seemed to be satisfactory.
I did get my muffler replaced today at Monro and Mike who assisted me was helpful. The end result was good; he gave me alternatives for the repair and did so in a timely manner. Consistency makes a customer secure when deciding on a place to do business. I hope there are more reviews placed so that customers could feel they are treated fair.

4
★★★★☆

I would have to agree with the above review, I have had my oil changed at Monro, and it seemed to be satisfactory.
I did get my muffler replaced today at Monro and Mike who assisted me was helpful. The end result was good; he gave me alternatives for the repair and did so in a timely manner. Consistency makes a customer secure when deciding on a place to do business. I hope there are more reviews placed so that customers could feel they are treated fair.

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All manufacturers specify torque values for almost all nuts and bolts used to attach components to your car. None, perhaps, are more critical than the wheel/tire attaching torques and wheel bearing torques. My Subaru is particularly finicky about wheel bearing torques. I warned the "mechanic" that the torque setting was critical, gave him the Subaru spec, and watched him proceed to destroy the wheel bearings on both sides of the rear axle. (He drove the nuts home with an impact wrench used to mount wheels, approximately 3 times the specified torque.) $925.00 later spent at the Subaru dealer the bearings were replaced and I was back on the road. Monro Muffler and Brake Service? They are hacks. Butchers. Avoid them.

1
★☆☆☆☆

All manufacturers specify torque values for almost all nuts and bolts used to attach components to your car. None, perhaps, are more critical than the wheel/tire attaching torques and wheel bearing torques. My Subaru is particularly finicky about wheel bearing torques. I warned the "mechanic" that the torque setting was critical, gave him the Subaru spec, and watched him proceed to destroy the wheel bearings on both sides of the rear axle. (He drove the nuts home with an impact wrench used to mount wheels, approximately 3 times the specified torque.) $925.00 later spent at the Subaru dealer the bearings were replaced and I was back on the road. Monro Muffler and Brake Service? They are hacks. Butchers. Avoid them.

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I couldn't get in to see my regular mechanic so I went here. They said I needed about $2000 worth of work done to my car (shocks struts etc). I did not have the work done b/c my car is old. I finally got a chance to see my regular mechanic, he said those repairs were unnecessary and I would be wasting my money. These guys were really young so I don't know if they didn't know what they were doing or they were trying to make money. Either way I would not frequent this place of business again.

1
★☆☆☆☆

I couldn't get in to see my regular mechanic so I went here. They said I needed about $2000 worth of work done to my car (shocks struts etc). I did not have the work done b/c my car is old. I finally got a chance to see my regular mechanic, he said those repairs were unnecessary and I would be wasting my money. These guys were really young so I don't know if they didn't know what they were doing or they were trying to make money. Either way I would not frequent this place of business again.

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I have used this Monro location for oil changes and tires only so I can't speak for their other services. I always made an appointment so waiting was never a problem. The service was satisfactory and I was usually able to use a coupon to get a lower price. The turnover in managers bothered me, but if I had to get a quick oil change in town I would probably go here.

3
★★★☆☆

I have used this Monro location for oil changes and tires only so I can't speak for their other services. I always made an appointment so waiting was never a problem. The service was satisfactory and I was usually able to use a coupon to get a lower price. The turnover in managers bothered me, but if I had to get a quick oil change in town I would probably go here.

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Message from Monro Auto Service And Tire Centers

Why Monro Auto Service and Tire Centers?
60 YEARS EXPERIENCE
We're a trusted, national leader in the industry. Our teammates are some of the most knowledgeable and helpful professionals in the industry. They have one mission: to help you maintain your vehicle as if it were their own. With over 4,000 trained, certified technicians, we know what your car needs to get back on the road quickly and safely.
ALL MAJOR TIRE BRANDS
We have the right tire, with the right warranty, at the right price. In stock or available in most cases by next day.
WE INSTALL 3 MILLION TIRES A YEAR
As one of the nation's largest independent tire dealers, we are experts at fitting and installing the right tires for you.
30-DAY RIDE AND PRICE GUARANTEE
We want you to be completely satisfied with your tires. You get 30 days of price protection and 30 days or 500 miles to test your tires. Return or exchange them; no questions asked.
OVER 1,200 LOCATIONS
Part of the Monro, Inc. family of brands.. A/C Service (in select stores),Air Filter,Alignments,Battery,Brakes,Breather Filter,Canister Filter,Cooling System Service,C-V Boots/Joints,Engine Tune-Up,Exhaust System,Fan-Accessory Belts,Fuel Filter,Fuel Injector Cleaning,Muffler,Oil Change Service,Oxygen Sensor,PCV Valve,Power Steering Flush,Rear Axle Bearings/Seals,Shock Absorbers & Struts,State Inspections (in select stores),Steering Parts,Suspension Parts,Tire Rotation,Transmission Maintenance,Universal Joints,Wheel Bearing Repack/Seals,Wiper Blades.

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