Barry's Hallmark

★★★☆☆
  • 495 Union St 2086

    Waterbury, CT 06706

    Map & Directions
  • 203-597-0075

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I found some great things at this Hallmark store. Unfortunately, the Christmas gifts that I found for my family (collection items), they already had received. When I went to return them, I was told that they do not accept seasonal items as returns. There were two signs on the back wall at the checkout counter pointed out to me at the time. I asked if they were there when I had purchased the items and the clerk told me they were. No one informed me of this policy when I made the purchase, nor did I see these signs. If I had I would not have purchased the items as I was unsure if family members had the gifts already. The policy is not printed on the receipt either. I am very upset and will not be shopping there again. I can get the items at another store that has a reasonable return policy. Store credit is not even offered. The clerk today was very kind and apologized for the policy. The clerks on the day of my purchase were arguing about who would stay late because it was snowing. The clerk assisting me at the counter was talking on the phone to her children about getting them bagels. I will be writing to "Barry" regarding the matter.

1
★☆☆☆☆

I found some great things at this Hallmark store. Unfortunately, the Christmas gifts that I found for my family (collection items), they already had received. When I went to return them, I was told that they do not accept seasonal items as returns. There were two signs on the back wall at the checkout counter pointed out to me at the time. I asked if they were there when I had purchased the items and the clerk told me they were. No one informed me of this policy when I made the purchase, nor did I see these signs. If I had I would not have purchased the items as I was unsure if family members had the gifts already. The policy is not printed on the receipt either. I am very upset and will not be shopping there again. I can get the items at another store that has a reasonable return policy. Store credit is not even offered. The clerk today was very kind and apologized for the policy. The clerks on the day of my purchase were arguing about who would stay late because it was snowing. The clerk assisting me at the counter was talking on the phone to her children about getting them bagels. I will be writing to "Barry" regarding the matter.

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They have lots of nick nacks, stuffed animals, beautiful jewlrey and a wide variety of cards for everyone you know.The store is very clean and organized.

4
★★★★☆

They have lots of nick nacks, stuffed animals, beautiful jewlrey and a wide variety of cards for everyone you know.The store is very clean and organized.

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