La Fitness

★☆☆☆☆
41.2773 -72.9887
Map and Directions to La Fitness

203-795-3050

96 Boston Post Rd

Orange, CT

06477

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About La Fitness

Hours
Mon - Thu, 5am - 10pm; Fri, 5am - 9pm; Sat - Sun, 8am - 8pm

Sports & Recreation

Sports & Recreation
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1.0 11
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Reviews 1 - 11 of 11.
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After having joined LA Fitness recently, I came across these negative reviews and was very surprised because my experience couldn't be more positive. First I want to say that although LA Fitness is owned by one corporation, each location is managed by individuals so the experience from club to club will be different.
Before joining LA Fitness, I worked in a small personal training gym and was accustomed to one on one attention and very knowledgeable trainers. When I moved to PA, I tried 6 different gyms and was not happy for one reason or another. Finally, I came across LA Fitness, joined during a Member Appreciation Day, and signed up for personal training. I paid a $149 initiation fee (which I would rather have not done) and my monthly no obligation fee is $30/mo. I can't tell you how happy I am. The Bensalem, PA club is exactly as advertised. Everyone is friendly, the trainers are knowledgeable and attentive, the club is spotless and the locker room feels like a spa locker room. I took advantage of the free personal training session having no intention of signing up, but as the trainer promised, the experience would sell itself. It was the most amazing and effective training which I know I could not do on my own. They not only train you one on one, but they stick with you for one month so that on the days you work out without a trainer, your routines have been established and they write out exercise for exercise what you should be doing in a daily journal. This is to ensure that you get the most out of your training. I'm sorry to see that others have not had the same experience, but I urge you to check out other LA Fitness clubs in and around where you live or work. I have to travel a bit from where I live and work to use this club, but it's worth it to me. I finally found a club that makes me happy. I really feel like they care about my outcome and not just the money. (But listen, everyone is trying to earn a buck and as long as you get what you pay for, they're entitled.)

5
★★★★★

After having joined LA Fitness recently, I came across these negative reviews and was very surprised because my experience couldn't be more positive. First I want to say that although LA Fitness is owned by one corporation, each location is managed by individuals so the experience from club to club will be different.
Before joining LA Fitness, I worked in a small personal training gym and was accustomed to one on one attention and very knowledgeable trainers. When I moved to PA, I tried 6 different gyms and was not happy for one reason or another. Finally, I came across LA Fitness, joined during a Member Appreciation Day, and signed up for personal training. I paid a $149 initiation fee (which I would rather have not done) and my monthly no obligation fee is $30/mo. I can't tell you how happy I am. The Bensalem, PA club is exactly as advertised. Everyone is friendly, the trainers are knowledgeable and attentive, the club is spotless and the locker room feels like a spa locker room. I took advantage of the free personal training session having no intention of signing up, but as the trainer promised, the experience would sell itself. It was the most amazing and effective training which I know I could not do on my own. They not only train you one on one, but they stick with you for one month so that on the days you work out without a trainer, your routines have been established and they write out exercise for exercise what you should be doing in a daily journal. This is to ensure that you get the most out of your training. I'm sorry to see that others have not had the same experience, but I urge you to check out other LA Fitness clubs in and around where you live or work. I have to travel a bit from where I live and work to use this club, but it's worth it to me. I finally found a club that makes me happy. I really feel like they care about my outcome and not just the money. (But listen, everyone is trying to earn a buck and as long as you get what you pay for, they're entitled.)

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Personal training Manger was very disrespectful when members doesn't join his personal training. He becomes upset and doesn't express himself well. Manager caused a scene and argues with his customers.This conduct makes people feel very uncomfortable.

1
★☆☆☆☆

Personal training Manger was very disrespectful when members doesn't join his personal training. He becomes upset and doesn't express himself well. Manager caused a scene and argues with his customers.This conduct makes people feel very uncomfortable.

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OMG... 3 of us joined the Gym in Keller Texas 76248, we stopped by and checked it out, spoke to the General Manager Neil Palmer who is also Sales Dept, and who was pushing to make us sign up there.. He told us "The so called special of the Day"... $99.00 Enrollment fee plus you would only pay your 1st and last month the following month.. Well 3 of us spliting up the enrollment fee didn't sound too bad right?.. only $33.00 each and $29.99 x 2 the following month makin it $67.00 each one, to pay the balance total of $201.00 remaining.. Sound like a Fantastic Deal... we went ahead and Signed up pay the Enrollment fee upfront so all we had left to pay on 11/18/09 was the $201.00 balance between the 3 of us. Well since they want a credit card on file for the acct i was required to provide it even though i mentioned to them i would pay "CASH" to avoid any charges on the card.. Neil Palmer said "oh yes, sure just come into the club and pay 5 days before the 18th and your card will not be charged. Well on the 9th of November i went to the club in Keller of Denton Hwy S 377, and made my payment of $67.00 cash to the Operations manager Jack Lewis, and asked for a Receipt, he said they didn't give out Receipts but will send an email with payment information. To me that was a Red Flag... NO RECEIPT??? well My Cousin went on 11/12/09 to another Club Location to pay her $67.00 the clerk at the desk took her payment by credit card and splited her account away from mine and again they didn't issue her a receipt for her payment, My brother went to another location on the 12th as well to pay his $67.00 to clear that $201.00 balance that was due on 11/18/09. Turns out that on the 18th I get a call from the Fraud Dept of My Credit Card asking for me to return call ASAP, when i spoke with them they told me L.A. Fitness had charged my card for the $201.00 balance plus $32.46, plus $2.16 twice for proration charges on billing date.. I was "FURIOUS" we had already pay the $201.00 balance and couldn't understand why the charges of $32.46 and $2.16 were occurring.. I contacted Neil Palmer immediately and sure enough.. Clerk said he was unavailable but would give him my message to call me back. All afternoon went by and Neil Palmer never called me back, we went in person to the club that evening, Neil completely ignored us and Pretended he was busy at his desk.. Jack Lewis operation manager assisted us but was Rude, Unprofessional, an Uncompromising, Explained to him what had happened with my credit card charges and had my contract and receipts with me.. Jack pulled up my acct and starts telling me my $67.00 I had went in to pay cash were deposited as a Credit to my acct instead of being applied to the $201.00 balance pending, then he said my cousin's payment of $67.00 was not showing on his system so it was lost and we were responsible for providing him a receipt as proof of payment., my brother's acct was being billed for additional $32.46, $8.00 which he immediately stopped those payments from going through. My cousin had the receipt were Brent at the other club wrote on paper she had paid her $67.00 and put if any questions Jack could contact him, Jack was so Mad that he "THREW" the Receipt paper to my cousin across the table yelling "THIS DONT SERVE ME A PURPOSE, DONT KNOW WHY HE GAVE U THIS AS A RECEIPT"...At this point I was so "Enraged" we got up and left" Jack Lewis told me he couldn't do anything to solve my billing issues.. I tried contacting Corporate..LOL just to find out that California number only rotates and takes the calls to multiple different Club Managers in different states but is NOT Corporate! What a Scam !!! I'm still in process of getting this issue fixed since we already paid. I'm Fighting Dispute Charges on Credit Card for this Gym!! how dare you going to charge double, Credit my payment instead of applying it to the Balance due, Loosing my Cousin's payment, and on top of that over charging all of us $32.46 when that's not what is stated on contract or is what we were told by Neil Palmer. ADVISE for others would be to NOT ENROLL AT L.A. FITNESS!! These Peeps are a Scam and I'm upset I'm just now finding out through all these Bad Reviews of Customers who have or are experiencing the same issue i am.. L.A. Fitness needs to be Sued, and Shut Down for Fraud to customers when it comes to charges and Contracts! L.A. needs to go out of business for all Frauds their are making to customers signing up.

1
★☆☆☆☆

OMG... 3 of us joined the Gym in Keller Texas 76248, we stopped by and checked it out, spoke to the General Manager Neil Palmer who is also Sales Dept, and who was pushing to make us sign up there.. He told us "The so called special of the Day"... $99.00 Enrollment fee plus you would only pay your 1st and last month the following month.. Well 3 of us spliting up the enrollment fee didn't sound too bad right?.. only $33.00 each and $29.99 x 2 the following month makin it $67.00 each one, to pay the balance total of $201.00 remaining.. Sound like a Fantastic Deal... we went ahead and Signed up pay the Enrollment fee upfront so all we had left to pay on 11/18/09 was the $201.00 balance between the 3 of us. Well since they want a credit card on file for the acct i was required to provide it even though i mentioned to them i would pay "CASH" to avoid any charges on the card.. Neil Palmer said "oh yes, sure just come into the club and pay 5 days before the 18th and your card will not be charged. Well on the 9th of November i went to the club in Keller of Denton Hwy S 377, and made my payment of $67.00 cash to the Operations manager Jack Lewis, and asked for a Receipt, he said they didn't give out Receipts but will send an email with payment information. To me that was a Red Flag... NO RECEIPT??? well My Cousin went on 11/12/09 to another Club Location to pay her $67.00 the clerk at the desk took her payment by credit card and splited her account away from mine and again they didn't issue her a receipt for her payment, My brother went to another location on the 12th as well to pay his $67.00 to clear that $201.00 balance that was due on 11/18/09. Turns out that on the 18th I get a call from the Fraud Dept of My Credit Card asking for me to return call ASAP, when i spoke with them they told me L.A. Fitness had charged my card for the $201.00 balance plus $32.46, plus $2.16 twice for proration charges on billing date.. I was "FURIOUS" we had already pay the $201.00 balance and couldn't understand why the charges of $32.46 and $2.16 were occurring.. I contacted Neil Palmer immediately and sure enough.. Clerk said he was unavailable but would give him my message to call me back. All afternoon went by and Neil Palmer never called me back, we went in person to the club that evening, Neil completely ignored us and Pretended he was busy at his desk.. Jack Lewis operation manager assisted us but was Rude, Unprofessional, an Uncompromising, Explained to him what had happened with my credit card charges and had my contract and receipts with me.. Jack pulled up my acct and starts telling me my $67.00 I had went in to pay cash were deposited as a Credit to my acct instead of being applied to the $201.00 balance pending, then he said my cousin's payment of $67.00 was not showing on his system so it was lost and we were responsible for providing him a receipt as proof of payment., my brother's acct was being billed for additional $32.46, $8.00 which he immediately stopped those payments from going through. My cousin had the receipt were Brent at the other club wrote on paper she had paid her $67.00 and put if any questions Jack could contact him, Jack was so Mad that he "THREW" the Receipt paper to my cousin across the table yelling "THIS DONT SERVE ME A PURPOSE, DONT KNOW WHY HE GAVE U THIS AS A RECEIPT"...At this point I was so "Enraged" we got up and left" Jack Lewis told me he couldn't do anything to solve my billing issues.. I tried contacting Corporate..LOL just to find out that California number only rotates and takes the calls to multiple different Club Managers in different states but is NOT Corporate! What a Scam !!! I'm still in process of getting this issue fixed since we already paid. I'm Fighting Dispute Charges on Credit Card for this Gym!! how dare you going to charge double, Credit my payment instead of applying it to the Balance due, Loosing my Cousin's payment, and on top of that over charging all of us $32.46 when that's not what is stated on contract or is what we were told by Neil Palmer. ADVISE for others would be to NOT ENROLL AT L.A. FITNESS!! These Peeps are a Scam and I'm upset I'm just now finding out through all these Bad Reviews of Customers who have or are experiencing the same issue i am.. L.A. Fitness needs to be Sued, and Shut Down for Fraud to customers when it comes to charges and Contracts! L.A. needs to go out of business for all Frauds their are making to customers signing up.

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I joind this la fitness recently because I decided to get serious about working out.I like the facility very much and the staff is down to earth and friendly.Its not one of those gyms where everyone who works there takes themselves too seriously nor are they just there because its a job.Yes there are sales people there but you have to expect that.Dont go in there if you arent serious and ready to start a work out program.And honestly your body and health is the last thing anyone should be cheap about.If you are serious and have a fair amount of money to spend then this is the place for you.Both the monthly dues and the training programs are worth the money.The trainers are very motivating and friendly.Even the manager of the training program goes out of his way to make sure clients are comfortable with their trainers and workouts.So again I say if you want to get serious and have a little extra money to spend on your body,then spend it at this lafitness.I personally have made more progress working with the trainers at this gym then Ive ever made by working out on my own.The only negative here is the members who come in and have no idea what they are doing and take up equipment that they dont even use correctly.Those are usually the ones who give up on the gym because they dont see results.Hello...no surprise there.All new members should be required to work with trainers.

4
★★★★☆

I joind this la fitness recently because I decided to get serious about working out.I like the facility very much and the staff is down to earth and friendly.Its not one of those gyms where everyone who works there takes themselves too seriously nor are they just there because its a job.Yes there are sales people there but you have to expect that.Dont go in there if you arent serious and ready to start a work out program.And honestly your body and health is the last thing anyone should be cheap about.If you are serious and have a fair amount of money to spend then this is the place for you.Both the monthly dues and the training programs are worth the money.The trainers are very motivating and friendly.Even the manager of the training program goes out of his way to make sure clients are comfortable with their trainers and workouts.So again I say if you want to get serious and have a little extra money to spend on your body,then spend it at this lafitness.I personally have made more progress working with the trainers at this gym then Ive ever made by working out on my own.The only negative here is the members who come in and have no idea what they are doing and take up equipment that they dont even use correctly.Those are usually the ones who give up on the gym because they dont see results.Hello...no surprise there.All new members should be required to work with trainers.

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I went in just to see what they had to offer. Super-pushy representative got his claws into me and wasn't going to let me walk away without spending a ridiculous amount of money for what didn't appear to be all that great a product. Anybody who treats me like that doesn't deserve my business.

1
★☆☆☆☆

I went in just to see what they had to offer. Super-pushy representative got his claws into me and wasn't going to let me walk away without spending a ridiculous amount of money for what didn't appear to be all that great a product. Anybody who treats me like that doesn't deserve my business.

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DO NOT JOIN. I wanted to sign up for their standard gym membership but was told of their great rates on personal training and was pressured into signing up. THe trainer told me (to my face) that I could cancell anytime and that if I didnt need the personal training after a month that I could cancel w/o any issues. well after 1 month when I used a trainer for 2 sessions and realized that I didn't want it, they informed me that I couldn't cancel my training. They never tell you that even if you dont use thier services, you will be charged. IF you want to cancel you can't do it w/o paying 50% of what is owed for the length of the contract. THE guy flat out lied to me. I asked these questions point blank to the guy and he lied through his teeth to get me to sign up. I tried contacting thier main headquaters, expect a long wait on the phone and dont expect any resolution to your problems. This company is a scam and only interested in taking your money. Go somewhere else.

1
★☆☆☆☆

DO NOT JOIN. I wanted to sign up for their standard gym membership but was told of their great rates on personal training and was pressured into signing up. THe trainer told me (to my face) that I could cancell anytime and that if I didnt need the personal training after a month that I could cancel w/o any issues. well after 1 month when I used a trainer for 2 sessions and realized that I didn't want it, they informed me that I couldn't cancel my training. They never tell you that even if you dont use thier services, you will be charged. IF you want to cancel you can't do it w/o paying 50% of what is owed for the length of the contract. THE guy flat out lied to me. I asked these questions point blank to the guy and he lied through his teeth to get me to sign up. I tried contacting thier main headquaters, expect a long wait on the phone and dont expect any resolution to your problems. This company is a scam and only interested in taking your money. Go somewhere else.

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Wow what a health club. The place is dirty, has poor management and usually has broken equipment. you would think the competition that surrounds them would make them have to perform better or at least act like they appreiciate you as a member. The child care area is disgusting. The weight area is never clean. The employees are rude. with "planet fitness" and "the edge" as close competitors choose either of these two.

1
★☆☆☆☆

Wow what a health club. The place is dirty, has poor management and usually has broken equipment. you would think the competition that surrounds them would make them have to perform better or at least act like they appreiciate you as a member. The child care area is disgusting. The weight area is never clean. The employees are rude. with "planet fitness" and "the edge" as close competitors choose either of these two.

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It is true that the facilities are probably the best in the area, but the management is beyond terrible. I have been a member there for 3 years and am finally canceling after being drug through the mud one too many times. I have purchased training throughout my membership and have been inappropriately charged over $2000. That is correct....$2000 - all of it due to employee mistakes and broken promises. LA Fitness corporate offices are even more awful. If you are going to go to this gym, make sure you check you credit card statements each month very very carefully. LA Fitness is much more into scamming customers than into helping them stay/become healthier. Watch for hidden fees, etc. and make sure to get absolutely EVERYTHING in writing and take down the name of the person you talk to regarding any disputes. Employees often say they will deliver messages, contact a supervisor, etc and do not. As a result of their ineptitude, there is never a paper trail and the members get screwed. It is unfortunate that a company treats its members, particularly long-standing members, so terribly but I guess that is part of the problem with monopolies.

1
★☆☆☆☆

It is true that the facilities are probably the best in the area, but the management is beyond terrible. I have been a member there for 3 years and am finally canceling after being drug through the mud one too many times. I have purchased training throughout my membership and have been inappropriately charged over $2000. That is correct....$2000 - all of it due to employee mistakes and broken promises. LA Fitness corporate offices are even more awful. If you are going to go to this gym, make sure you check you credit card statements each month very very carefully. LA Fitness is much more into scamming customers than into helping them stay/become healthier. Watch for hidden fees, etc. and make sure to get absolutely EVERYTHING in writing and take down the name of the person you talk to regarding any disputes. Employees often say they will deliver messages, contact a supervisor, etc and do not. As a result of their ineptitude, there is never a paper trail and the members get screwed. It is unfortunate that a company treats its members, particularly long-standing members, so terribly but I guess that is part of the problem with monopolies.

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I was one of the first member when that place open, but i had to cancel after a after about a year and half due to medical problems i was having. When i initially signed up, my membership fees were $ 20 a month. Last week when i try to join again the fee had gone up to $45! When i told the guy that i would not be able to afford it, Just like a car sales man, He started knock off a few dollars here and there. when i told them that i still would not be able to afford it, he started to insult me (indirectly) saying thing like " It looks like you gain weight since you were last here" " you have one life to live, (staying shape is going to make live longer). Since they have been loosing member to Planet fitness they try to compensate by increasing their membership fees and promote the club as high class Gymnasium. as if it's a privilege to be a member there.

3
★★★☆☆

I was one of the first member when that place open, but i had to cancel after a after about a year and half due to medical problems i was having. When i initially signed up, my membership fees were $ 20 a month. Last week when i try to join again the fee had gone up to $45! When i told the guy that i would not be able to afford it, Just like a car sales man, He started knock off a few dollars here and there. when i told them that i still would not be able to afford it, he started to insult me (indirectly) saying thing like " It looks like you gain weight since you were last here" " you have one life to live, (staying shape is going to make live longer). Since they have been loosing member to Planet fitness they try to compensate by increasing their membership fees and promote the club as high class Gymnasium. as if it's a privilege to be a member there.

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this place is not somewhere to join if u decide to change your mind. i joined and after reading more details of the membership i found out that i would not be able to afford it. so i went back 2 hours later and cancelled my membership. i was gave a paper to mail and send back the card. well i asked for my check so they wouldnt cash it and the guy said he couldnt give it back to me because it was in the safe. well what happened they went ahead and cashed my check. after callling and calling it took almost a month to get a refund. i would never suggest this place to anyone.

1
★☆☆☆☆

this place is not somewhere to join if u decide to change your mind. i joined and after reading more details of the membership i found out that i would not be able to afford it. so i went back 2 hours later and cancelled my membership. i was gave a paper to mail and send back the card. well i asked for my check so they wouldnt cash it and the guy said he couldnt give it back to me because it was in the safe. well what happened they went ahead and cashed my check. after callling and calling it took almost a month to get a refund. i would never suggest this place to anyone.

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Latest reviews from Citysearch.

.

LA fitness gets you in on some so called special deals. But do not try canceling your membership, you will be in for a big surprise. The staff is ok but they membership intake people do not tell you what it entails to discontinue your membership. I would suggest you think twice before signing up for even a month to month membership. Everything is not as good as it seems

1
★☆☆☆☆

LA fitness gets you in on some so called special deals. But do not try canceling your membership, you will be in for a big surprise. The staff is ok but they membership intake people do not tell you what it entails to discontinue your membership. I would suggest you think twice before signing up for even a month to month membership. Everything is not as good as it seems

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