Automotive Connection

★★★★☆
  • 175 Newington Ave

    New Britain, CT 06051

    Map & Directions
  • 860-223-3465

Automotive

Automotive
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This shop saved me! I was broken down and my car was towed to this shop. I was at their mercy, but it was an easy (and cheap!) fix! They gave me a free loaner car for the day because I HAD to get to work on time. The staff was so nice too and when I picked up my car that night they had left a welcome present in the front seat for me! I was very impressed. I've never been treated so well at a repair shop before. I'll be back!

5
★★★★★

This shop saved me! I was broken down and my car was towed to this shop. I was at their mercy, but it was an easy (and cheap!) fix! They gave me a free loaner car for the day because I HAD to get to work on time. The staff was so nice too and when I picked up my car that night they had left a welcome present in the front seat for me! I was very impressed. I've never been treated so well at a repair shop before. I'll be back!

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I have been using these people for 6 years. They are honest. It might not be the cheapest place to go, but they will not sell you stuff you do not need. They give advice about things I can do to prevent problems. Hands down the best ...??

2
★★★★★

I have been using these people for 6 years. They are honest. It might not be the cheapest place to go, but they will not sell you stuff you do not need. They give advice about things I can do to prevent problems. Hands down the best ...??

Pros: Free loaner cars

Cons: Small waiting room

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Being new to the area, I asked around for a good repair shop. The Auto Connection was at the top of my list that I received from my family, plus I received a coupon for being referred by my brother-in-law. It is not only very convienent to get to, but they give you great service. Kenny and the rest of the staff are very friendly and helpful. They kept in touch with me and let me know exactly what was going on with my car. They even gave me a ride home. I would recommend them to anyone!!!

2
★★★★★

Being new to the area, I asked around for a good repair shop. The Auto Connection was at the top of my list that I received from my family, plus I received a coupon for being referred by my brother-in-law. It is not only very convienent to get to, but they give you great service. Kenny and the rest of the staff are very friendly and helpful. They kept in touch with me and let me know exactly what was going on with my car. They even gave me a ride home. I would recommend them to anyone!!!

Pros: Beautiful waiting area, very friendly staff, quote was to the penny

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well, I went there to get my car fixed. I tried to get a quote but they kept beating around (should have known better at that time...live and learn). I did needs brakes, but I needed just pads. I already had been to Firestone and they quoted me a price of $310. I had Firestone checked everything else out and other than an oil change, they said the car was in good shape. Well, this place said it was going to cost me over $1,200 to do the job correctly. The said I needed struts and shocks. I went back to Firestone and then I went to another mechanic in Newington and was told I didn't need shocks or struts. I am so mad about this. This is a classic case of a repair center taking advantage of a woman. Thank God I checked them out.

0
★☆☆☆☆

well, I went there to get my car fixed. I tried to get a quote but they kept beating around (should have known better at that time...live and learn). I did needs brakes, but I needed just pads. I already had been to Firestone and they quoted me a price of $310. I had Firestone checked everything else out and other than an oil change, they said the car was in good shape. Well, this place said it was going to cost me over $1,200 to do the job correctly. The said I needed struts and shocks. I went back to Firestone and then I went to another mechanic in Newington and was told I didn't need shocks or struts. I am so mad about this. This is a classic case of a repair center taking advantage of a woman. Thank God I checked them out.

Pros: none/absolutely none

Cons: read my review and stay away.

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Very fair prices, clean shop, professional, honest staff. They have shuttle service and free loaner cars! I couldn't be happier! I'm here to stay! I've recommended them to friends and they love this place too. I can't say enough about them. Its so hard these days to find an honest repair shop but I did! They even vacuumed out my car for me. The best part was when they emailed me a picture of my broken part as they took it off the car while I was at work so I could "ok" the repair. I really feel taken care of here. I will never go anyplace else!

5
★★★★★

Very fair prices, clean shop, professional, honest staff. They have shuttle service and free loaner cars! I couldn't be happier! I'm here to stay! I've recommended them to friends and they love this place too. I can't say enough about them. Its so hard these days to find an honest repair shop but I did! They even vacuumed out my car for me. The best part was when they emailed me a picture of my broken part as they took it off the car while I was at work so I could "ok" the repair. I really feel taken care of here. I will never go anyplace else!

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1 out of 1 people found this review helpful.

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I went in there for a quote on my car. I needed a new muffler system, from the catalytic converter back. I was quoted a price of $1,100 to get this done. Some kid tried to sell me these fluids. The labor charge was very high. I ended up going to Midas and paid $290 for the entire system. It works fine now.

0
★☆☆☆☆

I went in there for a quote on my car. I needed a new muffler system, from the catalytic converter back. I was quoted a price of $1,100 to get this done. Some kid tried to sell me these fluids. The labor charge was very high. I ended up going to Midas and paid $290 for the entire system. It works fine now.

Pros: none except the place was clean

Cons: just stay away and save your money. BIG difference between $300 and $1,000!

 

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