Sam's Club

★★★★☆
  • 69 Pavilion Dr

    Manchester, CT 06042

    Map & Directions
  • 860-644-5593

3.5 2
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The only complaint i may have is the hours for business customers. One time my husband and i went there kind of early so we try to get in and they did not let us in because of the type of membership that we had.. So my husband told them i go some where else where i can use my money.

4
★★★★☆

The only complaint i may have is the hours for business customers. One time my husband and i went there kind of early so we try to get in and they did not let us in because of the type of membership that we had.. So my husband told them i go some where else where i can use my money.

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My family enjoys being a member of Sams Club.

We had one past complaint having to do with a rude manager regarding them servicing their mobility scooters, however corporate took care of our complaint very quickly and satisfactorily. The store now has working scooters available on a regular basis. Thank you!

The prices of the merchandise are generally below what one would generally find elsewhere. It is important to know the area prices and sale prices to know if the items that are selected are a good deal. Some times area supermarkets and discounts stores can best Sams prices.

The weakest point of the store is that consistantly expired food items are on the shelve to be purchased, and the produce must be looked over carefully for signs of rot.

We recently have noticed a lessening of service at the register. Our last couple of visits have ended up in double charges on our purchases... Thankfully the lovely woman at the door caught an overcharge when checking our receipt and got us to the front of the Customer Service line so that our fresh and frozen goods did not have to wait with us in the long line. Thank you to her! I wish I knew her name... We have a tight budget and her eagle eyes were most appreciated!

We will continue to be a customer of this store, however if another wholesale club opened up in a convenient place for us we would shop for an overall better experience and would consider switching to another club.

PROS: prices, great lady at the door
CONS: expired food for sale

3
★★★☆☆

My family enjoys being a member of Sams Club.

We had one past complaint having to do with a rude manager regarding them servicing their mobility scooters, however corporate took care of our complaint very quickly and satisfactorily. The store now has working scooters available on a regular basis. Thank you!

The prices of the merchandise are generally below what one would generally find elsewhere. It is important to know the area prices and sale prices to know if the items that are selected are a good deal. Some times area supermarkets and discounts stores can best Sams prices.

The weakest point of the store is that consistantly expired food items are on the shelve to be purchased, and the produce must be looked over carefully for signs of rot.

We recently have noticed a lessening of service at the register. Our last couple of visits have ended up in double charges on our purchases... Thankfully the lovely woman at the door caught an overcharge when checking our receipt and got us to the front of the Customer Service line so that our fresh and frozen goods did not have to wait with us in the long line. Thank you to her! I wish I knew her name... We have a tight budget and her eagle eyes were most appreciated!

We will continue to be a customer of this store, however if another wholesale club opened up in a convenient place for us we would shop for an overall better experience and would consider switching to another club.

PROS: prices, great lady at the door
CONS: expired food for sale

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