Dance Village

★★★☆☆
  • 171 Spencer St Ste 7

    Manchester, CT 06040

    Cross street: I-84 Exit 59 to I-384 (Exit 1)

    Map & Directions
  • 860-645-6606

About Dance Village

Hours
Mon - Fri, 10am - 6pm; Sat, 10am - 5pm; Sun, closed
3.4 5
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.

Unfortunately it's the only store selling ballet stuff around but I will do my best and order on line, it's cheaper!
We got there on a Wednesday before Thanksgiving Day, after a long wait on the high way. The traffic and the rain kept us in line and it was 3:59 when we entered the store. The time table advertised on their web showed closing at 6 ! An older lady, blond with eyeglasses who was munching on something, told us very rudely that she was closing the store at 4 sharp. We told her it was an emergency and that we stayed in the traffic. She said she has no time for us and we should come after TG day.
Rude, unprofessional,sloppy ,unfriendly! We have already spent hundreds of $$$ in that store, we will take our business elsewhere, they are too snobbish and inconsiderate for clients! SHAME!

0
★☆☆☆☆

Unfortunately it's the only store selling ballet stuff around but I will do my best and order on line, it's cheaper!
We got there on a Wednesday before Thanksgiving Day, after a long wait on the high way. The traffic and the rain kept us in line and it was 3:59 when we entered the store. The time table advertised on their web showed closing at 6 ! An older lady, blond with eyeglasses who was munching on something, told us very rudely that she was closing the store at 4 sharp. We told her it was an emergency and that we stayed in the traffic. She said she has no time for us and we should come after TG day.
Rude, unprofessional,sloppy ,unfriendly! We have already spent hundreds of $$$ in that store, we will take our business elsewhere, they are too snobbish and inconsiderate for clients! SHAME!

.

I loved Dance Village. The atmosphere was so welcoming, and made me want to dance till forever. So much better then Dancingly yours Discount.
I highly recomend Dance village!!!

2
★★★★★

I loved Dance Village. The atmosphere was so welcoming, and made me want to dance till forever. So much better then Dancingly yours Discount.
I highly recomend Dance village!!!

.

BIGGEST SELECTION OF SHOES AND LEOTARDS BY FAR. COURTEOUS STAFF. THEIR KNOWLEDGE OF POINTE SHOE FITTING WAS AMAZING. ALL THEY WERE EXTREMELY BUSY, WE WERE GIVEN EXCELLENT SERVICE. IT WAS WELL WORTH OUR HOUR TRIP FROM THE SHORE.

2
★★★★★

BIGGEST SELECTION OF SHOES AND LEOTARDS BY FAR. COURTEOUS STAFF. THEIR KNOWLEDGE OF POINTE SHOE FITTING WAS AMAZING. ALL THEY WERE EXTREMELY BUSY, WE WERE GIVEN EXCELLENT SERVICE. IT WAS WELL WORTH OUR HOUR TRIP FROM THE SHORE.

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the first time i went to this store i was somewhat hesitant because of reviews on the net but i was pleasantly surprised. traveling the distance from western mass was well worth it. the people who work here were extremely helpful in fitting my daughter to pointe shoes. because of them she has finally found the perfect fit. great selection of leotards and tights as well.

5
★★★★★

the first time i went to this store i was somewhat hesitant because of reviews on the net but i was pleasantly surprised. traveling the distance from western mass was well worth it. the people who work here were extremely helpful in fitting my daughter to pointe shoes. because of them she has finally found the perfect fit. great selection of leotards and tights as well.

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.

I would never go back to this place...and I wouldn't recommend them to anyone either. I recently went there to check out a variety of tap shoes for a dance class I was considering taking. Earlier in the day, I called ahead and the woman on the phone was very curt and rude when answering my questions. I decided to go anyway (I figured I may have gotten someone on a bad afternoon)...and boy was that a mistake! When I arrived, two older women at the counter asked me what I was looking for. When I told them I was looking for tap shoes they asked what heel height I was looking for..and I said I wanted to try both high and low. They then asked me where I was taking classes from and when I told them I was looking at a few different places they told me that "I should decide that first and then come back." When I told them that I had not made up my mind yet and that I was still there to try shoes on they then told me "Well we are not about to fit you for shoes if you aren't going to buy from us today...we're not wasting our time fitting you if you are just going to go buy them somewhere else" I WAS SHOCKED! I have never experience such horrible customer service in my life! They then told me that I could look around and try on shoes on my own time, but they couldn't be bothered with someone who "didn't know what she wanted."

At that point, I tried one pair of shoes on and got so frustrated that I got up, told them they needed to work on their customer service (at which they looked at me with blank stares) and walked out. I will NEVER go back there again!

0
★☆☆☆☆

I would never go back to this place...and I wouldn't recommend them to anyone either. I recently went there to check out a variety of tap shoes for a dance class I was considering taking. Earlier in the day, I called ahead and the woman on the phone was very curt and rude when answering my questions. I decided to go anyway (I figured I may have gotten someone on a bad afternoon)...and boy was that a mistake! When I arrived, two older women at the counter asked me what I was looking for. When I told them I was looking for tap shoes they asked what heel height I was looking for..and I said I wanted to try both high and low. They then asked me where I was taking classes from and when I told them I was looking at a few different places they told me that "I should decide that first and then come back." When I told them that I had not made up my mind yet and that I was still there to try shoes on they then told me "Well we are not about to fit you for shoes if you aren't going to buy from us today...we're not wasting our time fitting you if you are just going to go buy them somewhere else" I WAS SHOCKED! I have never experience such horrible customer service in my life! They then told me that I could look around and try on shoes on my own time, but they couldn't be bothered with someone who "didn't know what she wanted."

At that point, I tried one pair of shoes on and got so frustrated that I got up, told them they needed to work on their customer service (at which they looked at me with blank stares) and walked out. I will NEVER go back there again!

 

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