Saugatuck Grain & Supply Co

★☆☆☆☆
  • 101 Franklin St

    Westport, CT 06880

    Map & Directions
  • 203-227-4135

About Saugatuck Grain & Supply Co

Hours
By appointment
1.0 1
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After parking at this lot and paying the ten dollars and traveling into NYC I received a phone call while in a meeting that we need your car moved now, the woman said you need to check to see if you have your Key, she also said your door was open. After checking several times I told her I did not have the Key, I informed her that I was sure that I left it in the ignition as requested by the attendant. She said we will tow your car. To make a long story short I said we have a friend in the towing business; I will call him and have him move the car for you. On arrival back to the lot we where greeted by a woman that asked if this was your car? I said yes it was. She said do you have your key? I said no. I left it in the car, at this time a heavy man with a glowing nose in a Mercedes got out of his car and started to shout that you caused us a lot of problems today, you ate up all are profits, I do not believe you left your key in the car, you?re a liar. I tried to explain and show him my key ring with the place where the ignition key snaps off and said if they happen to find it to let me know. The man continued to be very rude, nasty and insist we pay for the tow truck, by now we have 3 employees or family members yelling at us and the lady asked that we do not bring are car back because it is not a real car, I questioned her; not a real car? She said well it is too big. At this point, I was very distraught and said this is not a good way to treat your customers and I have been parking here often for the past year. They insisted I pay for the tow truck and I was still a liar. Well I should not have, but the heavy person looked like he needed the money for his martini fund so I counted out the $100 handed it to them and got in the car and left so we did not have to hear anymore-poor customer service and verbal abuse. I am the kind of person if I forgot to leave the key I would have let them know and apologized for being an idiot. But this was not the case here.

0
★☆☆☆☆

After parking at this lot and paying the ten dollars and traveling into NYC I received a phone call while in a meeting that we need your car moved now, the woman said you need to check to see if you have your Key, she also said your door was open. After checking several times I told her I did not have the Key, I informed her that I was sure that I left it in the ignition as requested by the attendant. She said we will tow your car. To make a long story short I said we have a friend in the towing business; I will call him and have him move the car for you. On arrival back to the lot we where greeted by a woman that asked if this was your car? I said yes it was. She said do you have your key? I said no. I left it in the car, at this time a heavy man with a glowing nose in a Mercedes got out of his car and started to shout that you caused us a lot of problems today, you ate up all are profits, I do not believe you left your key in the car, you?re a liar. I tried to explain and show him my key ring with the place where the ignition key snaps off and said if they happen to find it to let me know. The man continued to be very rude, nasty and insist we pay for the tow truck, by now we have 3 employees or family members yelling at us and the lady asked that we do not bring are car back because it is not a real car, I questioned her; not a real car? She said well it is too big. At this point, I was very distraught and said this is not a good way to treat your customers and I have been parking here often for the past year. They insisted I pay for the tow truck and I was still a liar. Well I should not have, but the heavy person looked like he needed the money for his martini fund so I counted out the $100 handed it to them and got in the car and left so we did not have to hear anymore-poor customer service and verbal abuse. I am the kind of person if I forgot to leave the key I would have let them know and apologized for being an idiot. But this was not the case here.

Pros: I would normaly recommend this place but not after this.

 

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