Especially For You

★★★☆☆
  • 29 E High St

    East Hampton, CT 06424

    Cross street: Across from Subway

    Map & Directions
  • 860-267-9858

About Especially For You

Hours
Mon-Fri 10am-6pm ; Sat 9am-6pm ; Sun Noon-5pm ; Open 7 Days
3.3333 3
Hi! Sign in to let us know how Especially For You was?
Write a Review
.

Nice store, but the lady behind the counter needs to be a bit more courteous to her customers. Came in to pick up a wristlet and was asked what number, asked if she meant phone number and said no, gave you a number, and made some comment. I would think your name should be sufficient, since you have ID. Felt belittled. Also my husband ordered flowers to be delivered on a special occasion and had to wait at home, didn't deliver till 6 at night, was late for dinner. They had called to see if someone would be home for delivery, then took over and hour and half to get to the house. Will go to Colchester from now on.

2
★★☆☆☆

Nice store, but the lady behind the counter needs to be a bit more courteous to her customers. Came in to pick up a wristlet and was asked what number, asked if she meant phone number and said no, gave you a number, and made some comment. I would think your name should be sufficient, since you have ID. Felt belittled. Also my husband ordered flowers to be delivered on a special occasion and had to wait at home, didn't deliver till 6 at night, was late for dinner. They had called to see if someone would be home for delivery, then took over and hour and half to get to the house. Will go to Colchester from now on.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Because we do so much business at prom time (50 or more orders) each customer is given a pickup receipt with a number at the time the order is place and we explain that this number should be used when picking up the order. The orders are numbered 1 through xx so that we make sure we do not overlook any orders when designing them, they can be stored in the cooler in numerical order, and are easily found so that customer can be quickly served when they come in to pick them up. We have a cross-reference by name if the customer does not bring in the pickup sheet. All of this is done from a customer service perspective to make sure the customer gets the highest quality service. Most customer love the idea that they can get in and out quickly when there are so many kids picking up flowers at the same time. (Its the same as a takeout restaurant - don't know why having a pickup number is considered being "belittled.") We never deliver flowers unless we know someone is there to receive them, again for customer service purposes. If we are told to deliver by a certain time, we always are there by that deadline. You must realize that we do not deliver flowers "one at a time". Once we get a response for all of the deliveries for the day we stage them based on the responses we receive for the most efficient delivery route to keep our delivery costs down . There is no guarantee of "immediate delivery" in this business. Most florists make one run a day and if you are not home they are left to die on the doorstep. Most of our customers appreciate this custom service.
.

I have always had luck buying gifts at this store. Everything is laid out very nicely and I never had a problem finding something whether it is a friend, family or child. It's a very cozy store and the staff is always helpful.

4
★★★★☆

I have always had luck buying gifts at this store. Everything is laid out very nicely and I never had a problem finding something whether it is a friend, family or child. It's a very cozy store and the staff is always helpful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Especially for You! is a unique gift shop that's conveniently located with ample parking. The staff is helpful and nice. The selection isn't huge and the prices are okay, but it's worth the stop if you have some time to browse.

4
★★★★☆

Especially for You! is a unique gift shop that's conveniently located with ample parking. The staff is helpful and nice. The selection isn't huge and the prices are okay, but it's worth the stop if you have some time to browse.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Especially For You

Flower Delivery at www.floristeasthampton.com, Balloon Delivery at www.balloonplanet.com/especiallyforyou GIfts for ALL Occasions, Balloons, Customized Gift Baskets, Wedding and Social Invitations, WillowTree Angels and Figurines, New Baby gifts, Diaper Cakes, hand crochet blankets, Wedding and Funeral Flowers, Local and Extended Delivery area, personalized gifts, Christmas ornaments

 

Wait, you're the expert.

If you've been to or used Especially For You, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review