Ron-A-Roll Indoor Roller Sktng

★★★☆☆
  • 85 S Frontage Rd

    Vernon, CT 06066

    Map & Directions
  • 860-872-8400

About Ron-A-Roll Indoor Roller Sktng

2.5 2
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Ronaroll is a DISGRACE! They advertise a Learn to Skate CLASS. I called ahead and brought my 8 year old son who is a beginner and was excited to learn. There were 2 alledged "instructors" who did not introduce themselves and each worked individually with one or 2 students while the other 6 children were left just standing on the other side of the rink for 20 mins of the one hour "class". I asked the girl at the desk for a manager or owner and she said no-one was there. I joined my son on tbe rink (in my shoes) and took him around twice; no-one said a word to us. I then asked one of the "instructors" what was going on and he was very rude, insisting that two 10 year old girls (whose parents thought they were getting lessons!) knew how to skate and they would teach my son. When I told him that was unacceptable he became angry, forced my son's hand ouf of mine and roughly pulled his arm while shouting "Fine. I'll teach him!" My son began shaking and crying in FEAR so we left the rink. The girl at the desk refused to refund our $15 or to call a manager/owner for me. BTW- during our disagreement on the rink the other instructor never came over to see what was wrong, and the "instructor" I was dealung with claimed to be a volunteer and is clearly in no form qualified to teach or be with children. Ronaroll should be ASHAMED of themselves....I have never written a review on an establishment before but I am so disgusted by this experience that I wanted to warn others about it so they don't make the same mistake that we did.

1
★☆☆☆☆

Ronaroll is a DISGRACE! They advertise a Learn to Skate CLASS. I called ahead and brought my 8 year old son who is a beginner and was excited to learn. There were 2 alledged "instructors" who did not introduce themselves and each worked individually with one or 2 students while the other 6 children were left just standing on the other side of the rink for 20 mins of the one hour "class". I asked the girl at the desk for a manager or owner and she said no-one was there. I joined my son on tbe rink (in my shoes) and took him around twice; no-one said a word to us. I then asked one of the "instructors" what was going on and he was very rude, insisting that two 10 year old girls (whose parents thought they were getting lessons!) knew how to skate and they would teach my son. When I told him that was unacceptable he became angry, forced my son's hand ouf of mine and roughly pulled his arm while shouting "Fine. I'll teach him!" My son began shaking and crying in FEAR so we left the rink. The girl at the desk refused to refund our $15 or to call a manager/owner for me. BTW- during our disagreement on the rink the other instructor never came over to see what was wrong, and the "instructor" I was dealung with claimed to be a volunteer and is clearly in no form qualified to teach or be with children. Ronaroll should be ASHAMED of themselves....I have never written a review on an establishment before but I am so disgusted by this experience that I wanted to warn others about it so they don't make the same mistake that we did.

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We have had several children's birthday parties hosted at Ron A Roll and everyone has had a wonderful time. The facility is clean and well managed in terms of making sure there are not too many people on the floor nor are they acting like jerks. Prices for parties such as this also do not break the bank. The kids have a blast and parents are relaxed.

4
★★★★☆

We have had several children's birthday parties hosted at Ron A Roll and everyone has had a wonderful time. The facility is clean and well managed in terms of making sure there are not too many people on the floor nor are they acting like jerks. Prices for parties such as this also do not break the bank. The kids have a blast and parents are relaxed.

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