Action Audio Store LLC

★★★★☆
  • 2431 Berlin Turnpike

    Newington, CT 06111

    Map & Directions
  • 860-667-6330

About Action Audio Store LLC

Details
Hours
Mon-Sat 9am-7pm ; Sun 12am-5pm

Personal Services

Personal Services
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I got my whole audio system here back in 2008. They were amazing. I went back many times for extras.
Well, they have different owners now. First off, the manager knows nothing about the products. He is basically just a salesman. The installers don't know what they are doing, and did a half ass install job on my DVD player (and took 3 hours for a half hour job). They did not even have all the cables they needed so I had to come back. They did not adjust the equalizer at all, they left everything the way it was out of the box. They could not even show me how to use it. Horrible.
I'm so sad to say this, but I will never go back. This place is not the same as it use to be.

1
★☆☆☆☆

I got my whole audio system here back in 2008. They were amazing. I went back many times for extras.
Well, they have different owners now. First off, the manager knows nothing about the products. He is basically just a salesman. The installers don't know what they are doing, and did a half ass install job on my DVD player (and took 3 hours for a half hour job). They did not even have all the cables they needed so I had to come back. They did not adjust the equalizer at all, they left everything the way it was out of the box. They could not even show me how to use it. Horrible.
I'm so sad to say this, but I will never go back. This place is not the same as it use to be.

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Kenston took care of me bigtime....i bought a 15 inch solo from him and blew the snot out of it....he replaced it with only the 50$ shiping fee.....i will never go anywhere else!

3
★★★★★

Kenston took care of me bigtime....i bought a 15 inch solo from him and blew the snot out of it....he replaced it with only the 50$ shiping fee.....i will never go anywhere else!

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The Action Audio Store has been taken over by new ownership since May 2010, however the services has since been remarkable in terms of the sales team as well as installers. The New team is here to make your Music as well as any other audio

3
★★★★★

The Action Audio Store has been taken over by new ownership since May 2010, however the services has since been remarkable in terms of the sales team as well as installers. The New team is here to make your Music as well as any other audio

.

They care nothing of the custumer I was having problems with my speakers where I was not getting any sound on my both front so then I had to give them $35 to take a look at it guy drove it to the back 5 mins pass tells me "there could be a mest up wire or speakers blown". So guy says might as well get a whole new set up the lady look online and say for whole set going cost $1000!!! I felt I was getting played and they did not take there time to look for the problem. This place WILL RIP YOU OFF! Same with car staters!

1
★☆☆☆☆

They care nothing of the custumer I was having problems with my speakers where I was not getting any sound on my both front so then I had to give them $35 to take a look at it guy drove it to the back 5 mins pass tells me "there could be a mest up wire or speakers blown". So guy says might as well get a whole new set up the lady look online and say for whole set going cost $1000!!! I felt I was getting played and they did not take there time to look for the problem. This place WILL RIP YOU OFF! Same with car staters!

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.

I have purchased audio equiptment for years from these guys and I have all ways been satisfied. If I had a problem they would fix it. I needed a subwoofer for my truck so I stopped in yesterday 1/27/10 and found a note on the door closed Indefinitely, I guess the economy has finally got to them all so. Sorry to see them go, they were a land mark on the Berlin Turnpike I guess I will have to go on line to purchase equiptment and pray.

5
★★★★★

I have purchased audio equiptment for years from these guys and I have all ways been satisfied. If I had a problem they would fix it. I needed a subwoofer for my truck so I stopped in yesterday 1/27/10 and found a note on the door closed Indefinitely, I guess the economy has finally got to them all so. Sorry to see them go, they were a land mark on the Berlin Turnpike I guess I will have to go on line to purchase equiptment and pray.

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I have been to Action Autosound several times. It seams I am in need of something from them every-time I get a new car. My last visit was in may because I wanted to have a radio with bluetooth installed. I found there prices reasonable and service excellent. My new Pioneer sounds very good and IPOD control is great. Try getting detailed info on ipod integration from a 16 year old salesman at Best Buy LOL. Highly recommend them

5
★★★★★

I have been to Action Autosound several times. It seams I am in need of something from them every-time I get a new car. My last visit was in may because I wanted to have a radio with bluetooth installed. I found there prices reasonable and service excellent. My new Pioneer sounds very good and IPOD control is great. Try getting detailed info on ipod integration from a 16 year old salesman at Best Buy LOL. Highly recommend them

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I had made an appointment to have a car starter installed. - I was requested to leave a monetary deposit - FORTUNATELY it was only $20.00 - I was told the reason for the deposit is because people tend to not show up for appointments- okay that is understandable - a day later I cancelled my appointment and went in to retrieve my $20.00 deposit - (my appointment was over a week away - certainly enough time to book someone else)I was then told that I could only get my deposit back in a form of a store credit. Now, what the heck would I do with a $20.00 credit - NEVER was I ever told that this was the policy - if I had known that I would NEVER have made an appointment. I will never recommed this place to anyone - any company that operates this way - obviously needs the money more than me.

1
★☆☆☆☆

I had made an appointment to have a car starter installed. - I was requested to leave a monetary deposit - FORTUNATELY it was only $20.00 - I was told the reason for the deposit is because people tend to not show up for appointments- okay that is understandable - a day later I cancelled my appointment and went in to retrieve my $20.00 deposit - (my appointment was over a week away - certainly enough time to book someone else)I was then told that I could only get my deposit back in a form of a store credit. Now, what the heck would I do with a $20.00 credit - NEVER was I ever told that this was the policy - if I had known that I would NEVER have made an appointment. I will never recommed this place to anyone - any company that operates this way - obviously needs the money more than me.

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.

My husband & I are on our third stereo replacement and we have been so pleased with the guys at Action Auto Sound. They are not pushy and they do not try and sell me something I do not want and they explain how the stereo works. They are not over priced at all. They are just great guys. They are so trust worthy and honest it is scary in this day and age because you do not find to many businesses run this way anymore. Mike is great he is willing to work and work around your schedule to get things done for you. Thank you so much Mike.

5
★★★★★

My husband & I are on our third stereo replacement and we have been so pleased with the guys at Action Auto Sound. They are not pushy and they do not try and sell me something I do not want and they explain how the stereo works. They are not over priced at all. They are just great guys. They are so trust worthy and honest it is scary in this day and age because you do not find to many businesses run this way anymore. Mike is great he is willing to work and work around your schedule to get things done for you. Thank you so much Mike.

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.

Over the years I've had two remote starters and one Sirius satellite
radio installed and I've been very pleased with the quality of product and service I've received from Action Auto of Newington, CT.

I've since bought a third vehicle and will have a remote starter and Sirius radio installed in this vehicle as well by Action Auto. Someday I would like to upgrade from factory speakers to something of better quality and will certainly have Action Auto perform this service as well. I highly recommend Action Auto of Newington, CT to anyone thinking of having a remote starter or satellite radio stalled in their vehicle.

4
★★★★☆

Over the years I've had two remote starters and one Sirius satellite
radio installed and I've been very pleased with the quality of product and service I've received from Action Auto of Newington, CT.

I've since bought a third vehicle and will have a remote starter and Sirius radio installed in this vehicle as well by Action Auto. Someday I would like to upgrade from factory speakers to something of better quality and will certainly have Action Auto perform this service as well. I highly recommend Action Auto of Newington, CT to anyone thinking of having a remote starter or satellite radio stalled in their vehicle.

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1 out of 1 people found this review helpful.

.

I have been there a number of times through the years because they were close by, and every time i go i there i am disappointed. Salesman have no real experience, Installers have no real experience. all they do is try to sell you rockford fosgate products because they have a deal with the company and half of there products are refurbished which they care not to tell you. store is filthy and messy. one of the most unprofessional places i have ever been. 1 out of 10 rating they deserve a 0! If you want proffesional work stay away from action sound. you dont have to believe me its your money but i know plenty of people who work or used to work for them. They do not care about their customers at all.

1
★☆☆☆☆

I have been there a number of times through the years because they were close by, and every time i go i there i am disappointed. Salesman have no real experience, Installers have no real experience. all they do is try to sell you rockford fosgate products because they have a deal with the company and half of there products are refurbished which they care not to tell you. store is filthy and messy. one of the most unprofessional places i have ever been. 1 out of 10 rating they deserve a 0! If you want proffesional work stay away from action sound. you dont have to believe me its your money but i know plenty of people who work or used to work for them. They do not care about their customers at all.

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.

I've been going to Action for about 5 years now and have been extremely satisfied with their work. You can't go wrong asking for help from Ryan or Mike, (two salespersons). Their knowledge in the field far surpasses anyone in the area! Their experience and dedication truely made me comfortable in every purchase made there. They are also great to bargain with, always giving me no doubt the cheapest deal around! They have an installer Shane who I highly recommend. He did an expensive custom job for me in a high end vehicle of which came out flawless. Great store! Thanks for the hospitality!

5
★★★★★

I've been going to Action for about 5 years now and have been extremely satisfied with their work. You can't go wrong asking for help from Ryan or Mike, (two salespersons). Their knowledge in the field far surpasses anyone in the area! Their experience and dedication truely made me comfortable in every purchase made there. They are also great to bargain with, always giving me no doubt the cheapest deal around! They have an installer Shane who I highly recommend. He did an expensive custom job for me in a high end vehicle of which came out flawless. Great store! Thanks for the hospitality!

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1 out of 1 people found this review helpful.

.

Just had a new car starter installed , no more cold car seats they took care of my concerns and had a very experienced and informative sales staff. Very impressed. Unbelievable selection with phenomenal deals.

5
★★★★★

Just had a new car starter installed , no more cold car seats they took care of my concerns and had a very experienced and informative sales staff. Very impressed. Unbelievable selection with phenomenal deals.

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Repeatedly went here for servicing and install of my car stereo...would now never let them touch my car again. They ruined the job, damaged the interior, and still charged more than the estimate. I would go to Tweeter instead.

2
★★☆☆☆

Repeatedly went here for servicing and install of my car stereo...would now never let them touch my car again. They ruined the job, damaged the interior, and still charged more than the estimate. I would go to Tweeter instead.

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1 out of 2 people found this review helpful.

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