Kitchen Cabinet Outlet

★★★★☆
41.5377 -73.0142
Map and Directions to Kitchen Cabinet Outlet

203-756-5061

431 Harpers Ferry Rd

Waterbury, CT

06705

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Home & Garden

Home & Garden
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Reviews 1 - 12 of 12.
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Still waiting for them to replace my damaged cabinets, ordered cabinets 6months ago. Nobody from the store has returned my calls, I guess once they are paid, they don't care about you anymore. Won't even return my calls....

1
★☆☆☆☆

Still waiting for them to replace my damaged cabinets, ordered cabinets 6months ago. Nobody from the store has returned my calls, I guess once they are paid, they don't care about you anymore. Won't even return my calls....

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Worst customer service ever!!! Ordered and paid for high end cabinets and accessories and received damaged product, no one at the store is willing to replace the damaged cabinets. No return calls or emails from Jimi Clarke. Stay away from these shady people!!

1
★☆☆☆☆

Worst customer service ever!!! Ordered and paid for high end cabinets and accessories and received damaged product, no one at the store is willing to replace the damaged cabinets. No return calls or emails from Jimi Clarke. Stay away from these shady people!!

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I agree with most of the previous posts. Real tough to get someone to even make eye contact with you to start off. Once I did get someone to wait on me -3 visits later- the rep was polite and appeared very knowledgeable. After placing my order the delivery was actually sooner than anticipated but the door supplied on one of my cabinets was the wrong size and a base cabinet I ordered came in as a wall cabinet instead...so my installer had to build a base and charged me extra. When the countertop came to measure up they found the sink called out didnt fit the designers spec, Five weeks later I called the counterop people who told me the $3300 counter was on hold cuz kco never formally advised them of the change...great no water for 5 weeks already and no delivery schedule yet..and renters coming in in 1-1/2 weeks ..wonderful! ..would I recommend them...can't say !!!

3
★★★☆☆

I agree with most of the previous posts. Real tough to get someone to even make eye contact with you to start off. Once I did get someone to wait on me -3 visits later- the rep was polite and appeared very knowledgeable. After placing my order the delivery was actually sooner than anticipated but the door supplied on one of my cabinets was the wrong size and a base cabinet I ordered came in as a wall cabinet instead...so my installer had to build a base and charged me extra. When the countertop came to measure up they found the sink called out didnt fit the designers spec, Five weeks later I called the counterop people who told me the $3300 counter was on hold cuz kco never formally advised them of the change...great no water for 5 weeks already and no delivery schedule yet..and renters coming in in 1-1/2 weeks ..wonderful! ..would I recommend them...can't say !!!

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.

We order cabinets 2 years ago.They helped me plan out my kitchen. They even came to the house to look at the size of kitchen.They are very well made cabinets.No one can beat the price, I look all over first. With the cabinet you even get free handles. I would go back to them again.

5
★★★★★

We order cabinets 2 years ago.They helped me plan out my kitchen. They even came to the house to look at the size of kitchen.They are very well made cabinets.No one can beat the price, I look all over first. With the cabinet you even get free handles. I would go back to them again.

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Bought a bathroom vanity, quartz top and faucet for $3,300. Waited almost 10 weeks for what was promised as a 4-6 week delivery. Cabinet was in warehouse, top was on back-order. Did I get a call telling me it was on back-order? NO!!!!! Took 3 irate phone calls to get to the bottom of my missing delivery. Finally delivered much later than promised, missing hardware, and the holes for hardware WERE NOT DRILLED AS PROMISED! It's now past week three and the hardware is still not here. It was first promised to be sent via US postal service--no show. Then promised to be driven out to my house the next week personally by one of their employees--no show. Was promised to be delivered Fedex express the next week--again, a no show. Finally showed up three plus weeks after promised.

Don't get me wrong. They have a large selection, and a wider variety of quality and prices I found anywhere (and I searched high and low for what I wanted.) Didn't get a bargain at $3,300, but got the beautiful cabinet I wanted. Guess you don't get service one would expect when spending over three grand, but I can tell you that was an absolute fortune to us to spend on a single vanity. There were many cabinets far less, but I wanted solid wood all around (including real wood cabinetry on the sides) and splurged to get what I wanted. I DO LOVE IT! It IS beautiiful, but I also went through all the holidays without a bathroom sink! ... and this is my one and only bathroom!

Take your chances. Perhaps you will have better luck than I did with delivery and service. My mistake was to pay in full upon delivery, as is required (no personal checks or credit card accepted--only cash or cashier check). I should have withheld the cost of the hardware and then perhaps I would have received it sooner.

Could I, in all honesty, recommend them to a friend? No, but would not discourage you from considering them in your comparison search.

2
★★☆☆☆

Bought a bathroom vanity, quartz top and faucet for $3,300. Waited almost 10 weeks for what was promised as a 4-6 week delivery. Cabinet was in warehouse, top was on back-order. Did I get a call telling me it was on back-order? NO!!!!! Took 3 irate phone calls to get to the bottom of my missing delivery. Finally delivered much later than promised, missing hardware, and the holes for hardware WERE NOT DRILLED AS PROMISED! It's now past week three and the hardware is still not here. It was first promised to be sent via US postal service--no show. Then promised to be driven out to my house the next week personally by one of their employees--no show. Was promised to be delivered Fedex express the next week--again, a no show. Finally showed up three plus weeks after promised.

Don't get me wrong. They have a large selection, and a wider variety of quality and prices I found anywhere (and I searched high and low for what I wanted.) Didn't get a bargain at $3,300, but got the beautiful cabinet I wanted. Guess you don't get service one would expect when spending over three grand, but I can tell you that was an absolute fortune to us to spend on a single vanity. There were many cabinets far less, but I wanted solid wood all around (including real wood cabinetry on the sides) and splurged to get what I wanted. I DO LOVE IT! It IS beautiiful, but I also went through all the holidays without a bathroom sink! ... and this is my one and only bathroom!

Take your chances. Perhaps you will have better luck than I did with delivery and service. My mistake was to pay in full upon delivery, as is required (no personal checks or credit card accepted--only cash or cashier check). I should have withheld the cost of the hardware and then perhaps I would have received it sooner.

Could I, in all honesty, recommend them to a friend? No, but would not discourage you from considering them in your comparison search.

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.

Ok, this was the worst experiance I had with shopping in a long time. We were renovating our bathroom and needed cabinents. We waited for 30 minutes to get somone to even ask up if we needed help - then, he started to help us - and 15 minutes later - left for lunch!!!!!!!!!! I was fuming!!! They were awful - no one else offered to help us so after 1 hour of wasted time - we left and wen to pay a higher price at Home Depot!

2
★★☆☆☆

Ok, this was the worst experiance I had with shopping in a long time. We were renovating our bathroom and needed cabinents. We waited for 30 minutes to get somone to even ask up if we needed help - then, he started to help us - and 15 minutes later - left for lunch!!!!!!!!!! I was fuming!!! They were awful - no one else offered to help us so after 1 hour of wasted time - we left and wen to pay a higher price at Home Depot!

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.

This store has a really great selection of everything from High end to lower budget cabinets. Staff is very helpful and knowledgable and will work with you to find the cabinets you want. Competetive Pricing too

PROS: Competitive Pricing, Large selection
CONS: Cabinets take quite a bit of time to arrive

4
★★★★☆

This store has a really great selection of everything from High end to lower budget cabinets. Staff is very helpful and knowledgable and will work with you to find the cabinets you want. Competetive Pricing too

PROS: Competitive Pricing, Large selection
CONS: Cabinets take quite a bit of time to arrive

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Latest reviews from Citysearch.

.

Just wanted to say thank you to KCO for a beautiful product that now graces the kitchen of my 108 year old colonial home. The most important objective I had in updating the kitchen was to have a room that coordinated with the rest of the

6
★★★★★

Just wanted to say thank you to KCO for a beautiful product that now graces the kitchen of my 108 year old colonial home. The most important objective I had in updating the kitchen was to have a room that coordinated with the rest of the

.

These guys were great at both stores. I started looking in Southington but ended up in Waterbury. Regardless, the salespeople I worked with in both locations were friendly, very helpful and very professional. I ordered an Omega kitchen

6
★★★★★

These guys were great at both stores. I started looking in Southington but ended up in Waterbury. Regardless, the salespeople I worked with in both locations were friendly, very helpful and very professional. I ordered an Omega kitchen

.

Kitchen Cabinet Outlet Waterbury. Ct also associated with the Southington,Ct store is the ABSOLUTELY WORST PLACE,THEY DO NOT HONOR THE WARRANTY, THEY WILL PROMISE YOU EVERYTHING AND YOU GET NOTHING BUT RIPPED OFF AND STRESS! nor do they

6
★★★★★

Kitchen Cabinet Outlet Waterbury. Ct also associated with the Southington,Ct store is the ABSOLUTELY WORST PLACE,THEY DO NOT HONOR THE WARRANTY, THEY WILL PROMISE YOU EVERYTHING AND YOU GET NOTHING BUT RIPPED OFF AND STRESS! nor do they

.

The KCO both in Waterbury and Southington seem to have a disconnect. We had to follow up with SEVERAL phone calls to get a delivery date...because they couldn't figure out the date we ended up having to reschedule our carpenter guy and

6
★★★★★

The KCO both in Waterbury and Southington seem to have a disconnect. We had to follow up with SEVERAL phone calls to get a delivery date...because they couldn't figure out the date we ended up having to reschedule our carpenter guy and

.

the best selection of cabinetry at any quality level. these guys are good, i got a detailed quote with a set of working kitchenplans in 90 mins without an appointment, or a fee. unbelievable. the staff made the process a pleasure. i saved over a thousand dollars compared to homedepot.

5
★★★★★

the best selection of cabinetry at any quality level. these guys are good, i got a detailed quote with a set of working kitchenplans in 90 mins without an appointment, or a fee. unbelievable. the staff made the process a pleasure. i saved over a thousand dollars compared to homedepot.

Pros: free coffee & cookies, many brands, lowest price

Cons: parking scarce, no financing availabl

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