Doane's Accent Auto, Inc.

★★★★☆
  • 1106 East Street S

    Suffield, CT 06078

    Map & Directions
  • 860-623-3894

About Doane's Accent Auto, Inc.

Categories
Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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3.6 5
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Loving the money I just saved on a brake job. I DIDN'T NEED IT and these guys had absolutely NO PROBLEM showing me that I had well over half of my brake pad life left on my front brakes. Went to Firestone in Enfield and they said I

3
★★★★★

Loving the money I just saved on a brake job. I DIDN'T NEED IT and these guys had absolutely NO PROBLEM showing me that I had well over half of my brake pad life left on my front brakes. Went to Firestone in Enfield and they said I

.

This place instilled the hate and lack of trust I have in dealerships/auto service centers. We come in to get an engine block heater installed and after raising the car and taking everything apart, they realize the engine block heater doesnt fit. They charge us for a half an hour of labor for nothing. We went to another auto shop to see if the engine block heater could be installed there, before and they told us they couldnt install it, and charged us nothing. Believing that this other auto shop was lying to us and didn't know how to install the heater, we came to doane's. God knows what shop to trust. NONE!

0
★☆☆☆☆

This place instilled the hate and lack of trust I have in dealerships/auto service centers. We come in to get an engine block heater installed and after raising the car and taking everything apart, they realize the engine block heater doesnt fit. They charge us for a half an hour of labor for nothing. We went to another auto shop to see if the engine block heater could be installed there, before and they told us they couldnt install it, and charged us nothing. Believing that this other auto shop was lying to us and didn't know how to install the heater, we came to doane's. God knows what shop to trust. NONE!

Pros: none

Cons: charge high labor rates. Bad service

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My wife and I were getting ready to get on the road and we ran into a snag (as always happens when you don't want it to). Our Audi A4 wagon had started making this growling sound a week or so ago. My wife's philosophy was to turn the radio up (it was her car and I found out about this after the fact). So- the next thing you know, we're on our way to Target in Enfield to grab some last minute supplies to go on our vacation to Maine. Next thing you know, the wheel starts making a really loud growling sound. We pull in to the shop off the road going only about 15mph. Rob greeted us in the parking lot and immediately brought our car in and put it in the air. After he and rich looked at it, we found out that a rear wheel bearing was ready to fall out. Rob gave us a ride home, and Rich was able to get the bearing at his shop in 1/2 an hour, and replace it. We got to the shop apprx. 11am, and were picking up our car at 3:30pm. I actually called a few other shops around for prices, and they still ended up being the lowest! If not for these guys, I never would have made it to Maine. Thanks Guys!! You are the best!

2
★★★★★

My wife and I were getting ready to get on the road and we ran into a snag (as always happens when you don't want it to). Our Audi A4 wagon had started making this growling sound a week or so ago. My wife's philosophy was to turn the radio up (it was her car and I found out about this after the fact). So- the next thing you know, we're on our way to Target in Enfield to grab some last minute supplies to go on our vacation to Maine. Next thing you know, the wheel starts making a really loud growling sound. We pull in to the shop off the road going only about 15mph. Rob greeted us in the parking lot and immediately brought our car in and put it in the air. After he and rich looked at it, we found out that a rear wheel bearing was ready to fall out. Rob gave us a ride home, and Rich was able to get the bearing at his shop in 1/2 an hour, and replace it. We got to the shop apprx. 11am, and were picking up our car at 3:30pm. I actually called a few other shops around for prices, and they still ended up being the lowest! If not for these guys, I never would have made it to Maine. Thanks Guys!! You are the best!

Pros: Local business, freindly team, very fair pricing.

Cons: None

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These guys were a very professional bunch. I recently purchased an older Ford Explorer from them, and I have to say that so far I have not been disappointed. I was given a fair price, all the items that I requested to be take care of before purchasing the vehicle were done, and I was even given assurance that if anything were to happen to my vehicle I could bring it back and I would be taken care of. They have a small establishment in town, but their performance and personality are unmatched. I've seen much less of these 2 qualities above all in any number of the other dealerships I visited. I will definately be bringing my vehicle back faithfully for every oil change and maintenance check.

2
★★★★★

These guys were a very professional bunch. I recently purchased an older Ford Explorer from them, and I have to say that so far I have not been disappointed. I was given a fair price, all the items that I requested to be take care of before purchasing the vehicle were done, and I was even given assurance that if anything were to happen to my vehicle I could bring it back and I would be taken care of. They have a small establishment in town, but their performance and personality are unmatched. I've seen much less of these 2 qualities above all in any number of the other dealerships I visited. I will definately be bringing my vehicle back faithfully for every oil change and maintenance check.

Pros: Been in business since 1980's, up to date tools & diagnostics equiptment, friendly, courteous

Cons: None

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VERY UNHAPPY WITH MY EXPERIANCE WITH THEM SAID VEHICAL WAS SOLID IT WAS JUNK & NOT WIILING TO WORK WITH ME TO FIX THE PROBLEMS!!

0
★☆☆☆☆

VERY UNHAPPY WITH MY EXPERIANCE WITH THEM SAID VEHICAL WAS SOLID IT WAS JUNK & NOT WIILING TO WORK WITH ME TO FIX THE PROBLEMS!!

Pros: NONE

Cons: TOO MANY TO LIST

 

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