Bolton Flooring Ctr

★★☆☆☆

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2.4444 9
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Maybe this is all academic at this point, as the business is several months out of business, but I thought I should put this stuff down just for the record. Bolton Flooring did some work on my house a couple of years ago. Their prices were good, the project was done on a timely basis, and the two guys that did the work -- the owner's son and his cousin -- did an excellent job on the installation. Meticulous, professional, quick, attention to detail, all kinds of superlatives applied. They were also very personable, friendly, and helpful. It would've been a terrific experience if the two installers that I trusted in my house didn't help themselves to various items while I had my back turned. Nothing extremely valuable, but enough for me to get royally pissed off. I didn't report the crime because it wasn't worth the effort, but I did let them know that I was on to their little episode of petty thievery. If you ever cross business with the Miskunas family in a business context, run, don't walk, in the opposite direction.

2
★★☆☆☆

Maybe this is all academic at this point, as the business is several months out of business, but I thought I should put this stuff down just for the record. Bolton Flooring did some work on my house a couple of years ago. Their prices were good, the project was done on a timely basis, and the two guys that did the work -- the owner's son and his cousin -- did an excellent job on the installation. Meticulous, professional, quick, attention to detail, all kinds of superlatives applied. They were also very personable, friendly, and helpful. It would've been a terrific experience if the two installers that I trusted in my house didn't help themselves to various items while I had my back turned. Nothing extremely valuable, but enough for me to get royally pissed off. I didn't report the crime because it wasn't worth the effort, but I did let them know that I was on to their little episode of petty thievery. If you ever cross business with the Miskunas family in a business context, run, don't walk, in the opposite direction.

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Recently, I had several rooms in my home done, with both hard wood and tile. I was 100% pleased. Allen was extremely helpful in helping me choose the right kind of wood and tile for each room. When the tiles came, I was a little dissapointed with the color because the sample had mislead me, but Allen actually allowed me to return it and choose something else, something most stores hardly ever do. His service was excellent, prompt, and he always came right on time every day that he said he would.

The two men working for him installing the floors were absolutely wonderful. They were very accomodating, working with me on what times were best for me, helping move furniture, and picking up everything when they were finished (Their work area was always very neat). And they did an amazing job on the floors. VERY professional.

Thank you so much for the beautiful floors guys! They completely transformed my home.

5
★★★★★

Recently, I had several rooms in my home done, with both hard wood and tile. I was 100% pleased. Allen was extremely helpful in helping me choose the right kind of wood and tile for each room. When the tiles came, I was a little dissapointed with the color because the sample had mislead me, but Allen actually allowed me to return it and choose something else, something most stores hardly ever do. His service was excellent, prompt, and he always came right on time every day that he said he would.

The two men working for him installing the floors were absolutely wonderful. They were very accomodating, working with me on what times were best for me, helping move furniture, and picking up everything when they were finished (Their work area was always very neat). And they did an amazing job on the floors. VERY professional.

Thank you so much for the beautiful floors guys! They completely transformed my home.

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They are being evicted at months end for not paying rent and his phone is shut off. Take him to small claims court now if he owes you anything. His name is Alan Miskunas and he lives in Amston, CT

1
★☆☆☆☆

They are being evicted at months end for not paying rent and his phone is shut off. Take him to small claims court now if he owes you anything. His name is Alan Miskunas and he lives in Amston, CT

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I stopped by to check some prices, and found a notice posted by the State of Connecticut that the business is shut down. It would be nice to have someone come in and buy this business and make it a decently run operation. This area could use a good flooring store.

1
★☆☆☆☆

I stopped by to check some prices, and found a notice posted by the State of Connecticut that the business is shut down. It would be nice to have someone come in and buy this business and make it a decently run operation. This area could use a good flooring store.

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Bought a carpet from Bolton Flooring. The price was very reasonable, and I would always prefer to support a local business rather than the Big Box stores. The original carpet was installed on time, however after a week, I noticed the carpet wasnt wearing right. I called Alan, who quickly came out to take a look at it, and realized there was an issue with the carpet. He let me choose a different carpet in the store, and he had the new one installed within a month! Thats what I call Great Customer Service.

5
★★★★★

Bought a carpet from Bolton Flooring. The price was very reasonable, and I would always prefer to support a local business rather than the Big Box stores. The original carpet was installed on time, however after a week, I noticed the carpet wasnt wearing right. I called Alan, who quickly came out to take a look at it, and realized there was an issue with the carpet. He let me choose a different carpet in the store, and he had the new one installed within a month! Thats what I call Great Customer Service.

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My husband and I went in to look at carpet for our family room. We brought our two young children with us. The owner of the store SCOLDED my child for touching a display!!!! She immediately began to cry and we received no apology as we were exiting the store. Anyone with children will understand how inappropriate his behavior was! Find a different flooring store!

1
★☆☆☆☆

My husband and I went in to look at carpet for our family room. We brought our two young children with us. The owner of the store SCOLDED my child for touching a display!!!! She immediately began to cry and we received no apology as we were exiting the store. Anyone with children will understand how inappropriate his behavior was! Find a different flooring store!

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This project was a nightmare. I live in town and wanted to support a local business. But everything that could go wrong did go wrong from late delivery of the tile, broken tile, wrong accent tile ordered, with different excuses each time I called. Owner originally said he could install the floor within a week after we selected the tile. But it was more than 5 weeks before the job was done. Poor communication with the installer caused him to make unnecessary trips and forced him to keep revising his schedule which I think affected his performance as well. I definitely would not recommend Bolton Flooring Center at this time (11/09).

1
★☆☆☆☆

This project was a nightmare. I live in town and wanted to support a local business. But everything that could go wrong did go wrong from late delivery of the tile, broken tile, wrong accent tile ordered, with different excuses each time I called. Owner originally said he could install the floor within a week after we selected the tile. But it was more than 5 weeks before the job was done. Poor communication with the installer caused him to make unnecessary trips and forced him to keep revising his schedule which I think affected his performance as well. I definitely would not recommend Bolton Flooring Center at this time (11/09).

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I have been to your store several time on Sundays to find your not there also talked with Allan, who said he was the owner about doing an install this week, (July 6th to 10th) never said a word about being on vacation.

1
★☆☆☆☆

I have been to your store several time on Sundays to find your not there also talked with Allan, who said he was the owner about doing an install this week, (July 6th to 10th) never said a word about being on vacation.

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We stopped in at Bolton Flooring on a whim, just to see what they had for stair runners. We weren't sure exactly what to expect, as they just had moved into a bigger space and it was the middle of a weekday. The woman who helped us spent close to an hour explaining all kinds of information and asking us questions we'd never have thought to ask ourselves. Also, when we describd our home and our decor, she suggested that we may want to try braided stair treads-- something that they don't currently carry but may in the future...she totally could have pushed us to go with one of their products but we really liked how she didn't.

5
★★★★★

We stopped in at Bolton Flooring on a whim, just to see what they had for stair runners. We weren't sure exactly what to expect, as they just had moved into a bigger space and it was the middle of a weekday. The woman who helped us spent close to an hour explaining all kinds of information and asking us questions we'd never have thought to ask ourselves. Also, when we describd our home and our decor, she suggested that we may want to try braided stair treads-- something that they don't currently carry but may in the future...she totally could have pushed us to go with one of their products but we really liked how she didn't.

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