Dubay's Tractor Center, LLC

★★★☆☆
  • 65 Dubay Dr

    Danielson, CT 06239

    Map & Directions
  • 860-774-7595

Home & Garden

Home & Garden
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I got burned. It took 3 weeks to get done. The work was supposed to take 2hrs to do and they couldn't find my paperwork so they charged me 3.5hrs. I spoke with others who deal with them and was told the parts guy and 2 mechanics including the top mehanic who ran the shop quit. The place is very unorganized I won't be back.

0
★☆☆☆☆

I got burned. It took 3 weeks to get done. The work was supposed to take 2hrs to do and they couldn't find my paperwork so they charged me 3.5hrs. I spoke with others who deal with them and was told the parts guy and 2 mechanics including the top mehanic who ran the shop quit. The place is very unorganized I won't be back.

Pros: I learned my lesson

Cons: everything

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This is a great place to buy a mower, we bought a zero turn mower here and were treated very fairly, we try to keep our business with the local shops and this is a good one!

2
★★★★★

This is a great place to buy a mower, we bought a zero turn mower here and were treated very fairly, we try to keep our business with the local shops and this is a good one!

Pros: Great service

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I took my Home Depot macnine to Dubay Tractor Center and I was treated great. The staff was GREAT! They went above and beyond what was expected. I received warranty work even though the warranty time had lapsed. They called the company and went to bat for me! Sorry to hear you had a bad day but maybe your machine would cost more to repair than replace. Just MY opinion.

2
★★★★★

I took my Home Depot macnine to Dubay Tractor Center and I was treated great. The staff was GREAT! They went above and beyond what was expected. I received warranty work even though the warranty time had lapsed. They called the company and went to bat for me! Sorry to hear you had a bad day but maybe your machine would cost more to repair than replace. Just MY opinion.

Pros: Great service and staff

Cons: I wish I lived closer

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They took my machine and never called. After several weeks I showed up to pick it up and they couldn't find my bill. They charged me $36 and , after taking the money and giving me my change, told me the machine wasn't worth fixing. They gave it back to me in a bag. \r
\r
I always use local merchants. My advice: find someplace else.

0
★☆☆☆☆

They took my machine and never called. After several weeks I showed up to pick it up and they couldn't find my bill. They charged me $36 and , after taking the money and giving me my change, told me the machine wasn't worth fixing. They gave it back to me in a bag. \r
\r
I always use local merchants. My advice: find someplace else.

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