Kb Toy Works

This is your average toy store that carries eveything from dolls to video games. Prices are pretty cheap for most items, but sometimes items are purchased and they are broken, so make sure they work when you pay for them. The store may come off as messy, but they have what you need in the right places.

On Friday November 9th, I purchased a Bratz telephone from the Newtown CT KBToyworks along with some other items. After spending 2 days trying to get the phone to work without success, I went back to KB Toys to return it. I was told that "You have a yellow receipt, you can't return it." I explained that the toy was broken and had never worked. But was still told, you have a yellow receipt, all sales final. I was not offered a refund, exchange or store credit for the defective merchandise. I left phone and the store and intend to never return.