Black Bear Auto

★★★★☆
41.6754 -72.907
Map and Directions to Black Bear Auto

860-585-1111

56 Frederick St

Bristol, CT

06010

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About Black Bear Auto

Hours
Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 05:00 PM
Wednesday: 08:00 AM - 05:00 PM
Thursday: 08:00 AM - 05:00 PM
Friday: 08:00 AM - 05:00 PM
Saturday: 08:00 AM - 02:00 PM
Sunday: Closed

Automotive

Automotive
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Reviews 1 - 6 of 6.
.

Work was done on our truck without our consent,
Owner stated he tried to call my wife on her cell 3 times,
And that her voicemail was not activated!
NO missed calls on her cell phone, and her voicemail has been activated for over 2 years!
I couldn't get an answer of to how that was possible when picking up the truck!
We won't be using black bear auto again!
$252.00 total! $69 for sparkplugs and $193.00 labor!

1
★☆☆☆☆

Work was done on our truck without our consent,
Owner stated he tried to call my wife on her cell 3 times,
And that her voicemail was not activated!
NO missed calls on her cell phone, and her voicemail has been activated for over 2 years!
I couldn't get an answer of to how that was possible when picking up the truck!
We won't be using black bear auto again!
$252.00 total! $69 for sparkplugs and $193.00 labor!

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.

I would never ever bring my car there again,I brought my car there to be looked at and was told i need 1900.00 worth of repairs,including stuff like a power steering flush,i then brought my car to another mechanic for a diagnosis who didnt try and sell me things i did not need and the bill only came to 810.00 and my car has been running like a dream ever since...no issues,beware when going to this shop,i feel that this is a very dishonest way to do buisness and that the owners must not care if you return because they already screwed you

1
★☆☆☆☆

I would never ever bring my car there again,I brought my car there to be looked at and was told i need 1900.00 worth of repairs,including stuff like a power steering flush,i then brought my car to another mechanic for a diagnosis who didnt try and sell me things i did not need and the bill only came to 810.00 and my car has been running like a dream ever since...no issues,beware when going to this shop,i feel that this is a very dishonest way to do buisness and that the owners must not care if you return because they already screwed you

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0 out of 1 people found this review helpful.

Response from this business:

Hi John, When we look at a vehicle for the first time (and each time) we like to intensely inspect every aspect of it and bring to the customer's attention anything that is not working properly and suggestions to improve performance. We like to go the extra mile and provide each customer with as much information on their vehicle so they can make an informed decision. Of course, the option to fix anything in your vehicle is entirely up to you; we're merely providing the information to each customer so that they are well informed and can proceed in making their own decisions on what would suit their needs and vehicle best. We regret terribly that you felt that our service was anything less than exceptional and wish you the best with your future car servicing needs. Best Regards, The Staff at Black Bear Auto
.

I am really glad I discovered Black Bear Auto. They have saved me so much money. They don't try to sell me stuff I don't need, BUT my car is taken care of and stays in good running order. They also have the nicest waiting area, with free coffee and drinks. It's not a big deal, but those little touches make a difference and they do the same thing with my car. Black Bear Auto is the best auto repair shop I've ever dealt with.

5
★★★★★

I am really glad I discovered Black Bear Auto. They have saved me so much money. They don't try to sell me stuff I don't need, BUT my car is taken care of and stays in good running order. They also have the nicest waiting area, with free coffee and drinks. It's not a big deal, but those little touches make a difference and they do the same thing with my car. Black Bear Auto is the best auto repair shop I've ever dealt with.

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.

Hey I am a professional Clown names Robo. I have been with Black Bear Auto since I came to Connecticut in 2001. I saw his sign with the Bear out side and it said "Finally an honest mechanic" I decided to try Black Bear. It is a great relation and he keeps my vehicles in operfect running order, he also values me as a customer and always gets the job done right. His work is guaranteed. I would highly reccomend Black Bear to any one.

5
★★★★★

Hey I am a professional Clown names Robo. I have been with Black Bear Auto since I came to Connecticut in 2001. I saw his sign with the Bear out side and it said "Finally an honest mechanic" I decided to try Black Bear. It is a great relation and he keeps my vehicles in operfect running order, he also values me as a customer and always gets the job done right. His work is guaranteed. I would highly reccomend Black Bear to any one.

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1 out of 1 people found this review helpful.

.

I've never been to a garage like this one. I needed some engine work of my Ford Explorer. I got a few quotes so high I was considering scrapping it. As a last resort, I took it to Black Bear. They showed me how only some of the worked needed to be done now, and to put the rest off until later if decide to keep the car. I ended up having all the work done there, and later brought it back for a muffler. The service here was so good, I just had to say Thanks!!!!

5
★★★★★

I've never been to a garage like this one. I needed some engine work of my Ford Explorer. I got a few quotes so high I was considering scrapping it. As a last resort, I took it to Black Bear. They showed me how only some of the worked needed to be done now, and to put the rest off until later if decide to keep the car. I ended up having all the work done there, and later brought it back for a muffler. The service here was so good, I just had to say Thanks!!!!

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1 out of 1 people found this review helpful.

.

Bottom Line - Honesty. I go to Black Bear auto for just about everything automotive related. The owner, Barry, deals with me personally everytime i go in. He get's it done at a reasonable price, and DOESN'T try to sell me a bunch of stuff i dont need. I went in for an oil change about a month ago, it was only 22.00 and 3 days later i got 50.00 worth of coupons in the mail. Good prices aside, this place is about service and actually being honest. You should feel confident going in and knowing you wont be leaving with a larger bill and a bunch of things you dont need. These guys are great.

5
★★★★★

Bottom Line - Honesty. I go to Black Bear auto for just about everything automotive related. The owner, Barry, deals with me personally everytime i go in. He get's it done at a reasonable price, and DOESN'T try to sell me a bunch of stuff i dont need. I went in for an oil change about a month ago, it was only 22.00 and 3 days later i got 50.00 worth of coupons in the mail. Good prices aside, this place is about service and actually being honest. You should feel confident going in and knowing you wont be leaving with a larger bill and a bunch of things you dont need. These guys are great.

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2 out of 2 people found this review helpful.

More about Black Bear Auto

Black Bear Auto employs ASE certified technicians to provide the following services to your vehicle: Custom Car Exhaust Brake Service Tune ups Oil Changes Tires (Mounting and Balancing) Power Steering Flush Coolant Flush Transmission Flush Fluid Flush Timing Belt Waterpumps Towing

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