Acura of Avon

★★★☆☆
  • 75 Albany Turnpike

    Canton, CT 06019

    Map & Directions
  • 860-693-6981

About Acura of Avon

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Acura
  • Acura
  • Acura
  • Acura
  • Acura
  • Used Cars
  • Automotive Repair
  • Auto Parts & Accessories
  • Tires
  • Oil Changes
Details
  • Acura
Hours
M-Th 9am-8pm, F-Sa 9am-6pm, Su Closed
Payment Options
  • American Express
  • Visa
  • Invoice
  • Financing
  • MasterCard
  • Check
  • Apple Pay
Brands
  • Acura

Automotive

Automotive
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BoUGHT A USED ACURA MDX FROM DEALERSHIP. DURING THE FIRST WEEK HAD TO BRING IT BACK TWICE FOR SHAKING ON THE FREEWAY. 5 MONTHS LATER BLOWER FAN NOT WORKING CAUSE A MOUSE CLIMBED UP IN THERE. WORKED FOR A DAY THEN WENT RIGHT BACK TO IT. 7 MONTHS LATER THE RADIATOR LEAKED TO POINT UNDRIVABLE. TRIED TO GET ACURA TO FIX IT BUT REFUSED SAYING THAT DAMAGE WAS PROBABLY DUE TO US. WE TOOK TO A REPAIR SHOP THAT TOOK IT APART AND WOULD TESTIFY IN A COURT OF LAW THAT IT WAS DUE TO A PRIOR ACCIDENT SOME TIME AGO. WETHER OR NOT THEY QUICK FIXED IT OR ACURA DID TO SELL IT DON'T KNOW. CALLED CORPORATE ACURA, BUT THE DEALER REFUSED TO DO ANYTHING ABOUT IT, BROUGHT THE RADIATOR, AND PICS, BUT STILL REFUSED. THEY SAID SINCE DIDNT SHOW ON CARFAX, IT WAS OUR FAULT, NOT LIKE ANYONE COULD HAVE TRIED TO FIX ON THEIR OWN TO GET RID OF IT. AND THE FAN WAS FIXED BY THE REPAIR SHOP THAT ACURA COULD NOT DO CORRECTLY AND NOW IT RUNS FINE. UPSET THAT 1500 DOLLAR NOT THAT MUCH TO A DEALER BUT A LOT MORE TO A FAMILY WITH BILLS TO MAKE A CUSTOMER HAPPY AND RETURNING. JUST BE AWARE ABOUT THE PRECERTIFICATION PROCESS OR GO TO ANOTHER ACURA DEALER.

1
★☆☆☆☆

BoUGHT A USED ACURA MDX FROM DEALERSHIP. DURING THE FIRST WEEK HAD TO BRING IT BACK TWICE FOR SHAKING ON THE FREEWAY. 5 MONTHS LATER BLOWER FAN NOT WORKING CAUSE A MOUSE CLIMBED UP IN THERE. WORKED FOR A DAY THEN WENT RIGHT BACK TO IT. 7 MONTHS LATER THE RADIATOR LEAKED TO POINT UNDRIVABLE. TRIED TO GET ACURA TO FIX IT BUT REFUSED SAYING THAT DAMAGE WAS PROBABLY DUE TO US. WE TOOK TO A REPAIR SHOP THAT TOOK IT APART AND WOULD TESTIFY IN A COURT OF LAW THAT IT WAS DUE TO A PRIOR ACCIDENT SOME TIME AGO. WETHER OR NOT THEY QUICK FIXED IT OR ACURA DID TO SELL IT DON'T KNOW. CALLED CORPORATE ACURA, BUT THE DEALER REFUSED TO DO ANYTHING ABOUT IT, BROUGHT THE RADIATOR, AND PICS, BUT STILL REFUSED. THEY SAID SINCE DIDNT SHOW ON CARFAX, IT WAS OUR FAULT, NOT LIKE ANYONE COULD HAVE TRIED TO FIX ON THEIR OWN TO GET RID OF IT. AND THE FAN WAS FIXED BY THE REPAIR SHOP THAT ACURA COULD NOT DO CORRECTLY AND NOW IT RUNS FINE. UPSET THAT 1500 DOLLAR NOT THAT MUCH TO A DEALER BUT A LOT MORE TO A FAMILY WITH BILLS TO MAKE A CUSTOMER HAPPY AND RETURNING. JUST BE AWARE ABOUT THE PRECERTIFICATION PROCESS OR GO TO ANOTHER ACURA DEALER.

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I've purchase many cars in my life. Best experience at Acura of Avon bar none. You can't go wrong. Since I need to get to 100 characters I will write this meaningless sentence.

5
★★★★★

I've purchase many cars in my life. Best experience at Acura of Avon bar none. You can't go wrong. Since I need to get to 100 characters I will write this meaningless sentence.

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Despite what otehrs may have written here, I have been a customer of Acura of Avon for over 10 years and have had nothing but tremendous service. The service department is top notch and polite (perhaps the negative commentary by John S and Mel W reflect more on the writers than Acura of Avon?), always honest and speedy with loaner cars to boot. The sales team is more than fair (my 5 car sampling should be enough proof) and always cooperative. I say, shop Acura of Avon.

5
★★★★★

Despite what otehrs may have written here, I have been a customer of Acura of Avon for over 10 years and have had nothing but tremendous service. The service department is top notch and polite (perhaps the negative commentary by John S and Mel W reflect more on the writers than Acura of Avon?), always honest and speedy with loaner cars to boot. The sales team is more than fair (my 5 car sampling should be enough proof) and always cooperative. I say, shop Acura of Avon.

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I usually don't write a review but after seeing some of the negative posts, I thought that I'd share my experience at Avon.

My wife and I went to several dealers of same and different makes. This was by far the most professional group that we encountered. Staff was friendly but not fake. They were accomadating in every way and even made our first service appointment for us which is on the house.

Thanks to all the people who were involved in the purchase.

5
★★★★★

I usually don't write a review but after seeing some of the negative posts, I thought that I'd share my experience at Avon.

My wife and I went to several dealers of same and different makes. This was by far the most professional group that we encountered. Staff was friendly but not fake. They were accomadating in every way and even made our first service appointment for us which is on the house.

Thanks to all the people who were involved in the purchase.

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Visited 3 dealers that were within 20 miles of each other and I can tell you that Acura of Avon was by far the best dealership of them all. We let the first two dealerships know that we were going to shop at other locations and both were quick to discredit the other stores.When we arrived in Canton (not sure why they call it Acura of Avon) the sales person was outgoing and pleasant. They had a decent selection of vehicles. In the end we decided to go with Avon because we felt that they were going to take care of us after the sale.

4
★★★★☆

Visited 3 dealers that were within 20 miles of each other and I can tell you that Acura of Avon was by far the best dealership of them all. We let the first two dealerships know that we were going to shop at other locations and both were quick to discredit the other stores.When we arrived in Canton (not sure why they call it Acura of Avon) the sales person was outgoing and pleasant. They had a decent selection of vehicles. In the end we decided to go with Avon because we felt that they were going to take care of us after the sale.

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Acura Of Avon is the worst Acura dealership I have visited. Stay away if you value your Acura. Their service department rep is rude and even demeaning when they take with you. They don't even try to work with you. I took my TL there and have regretted it ever since. Some dealership are accommodating and value your business because they want you to come back and be life long customers. Acura Of Avon is not one of those dealerships.

1
★☆☆☆☆

Acura Of Avon is the worst Acura dealership I have visited. Stay away if you value your Acura. Their service department rep is rude and even demeaning when they take with you. They don't even try to work with you. I took my TL there and have regretted it ever since. Some dealership are accommodating and value your business because they want you to come back and be life long customers. Acura Of Avon is not one of those dealerships.

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Acura of Avon has been the worst dealership to deal with. Their salesmen are not willing to work with you and their customer service is horrible. Go to another dealership, don't waste your time.

1
★☆☆☆☆

Acura of Avon has been the worst dealership to deal with. Their salesmen are not willing to work with you and their customer service is horrible. Go to another dealership, don't waste your time.

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We recently purchased our car from Acura of Avon. We were very satisfied in the overall experience. The salespeople were great to deal with and were very knowledgeable about their product. They offer a great added warranty with the car and they also have loaner cars that they will bring directly to your home while your vehicle is being serviced.

4
★★★★☆

We recently purchased our car from Acura of Avon. We were very satisfied in the overall experience. The salespeople were great to deal with and were very knowledgeable about their product. They offer a great added warranty with the car and they also have loaner cars that they will bring directly to your home while your vehicle is being serviced.

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Good service, good pricing, and decent selection. Just a little remotely located from the hartford area. I wish they had a closer location for servicing, but wtih the loaners, but it makes less difference.

4
★★★★☆

Good service, good pricing, and decent selection. Just a little remotely located from the hartford area. I wish they had a closer location for servicing, but wtih the loaners, but it makes less difference.

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Message from Acura of Avon

Acura of Avon is proud to be a family-owned dealership serving Manchester, Hartford, West Hartford, Springfield, and Berlin since 1986, putting drivers first for over 30 years. Our team will help you find a new Acura vehicle or a pre-owned car that is the right fit for your needs and budget. Add in the Lorensen Advantage, which includes increased warranty coverage, complimentary service and repair work, referral bonuses, and more, and it’s clear why so many drivers choose Acura of Avon. Visit our state-of-the-art service center, staffed with Acura-trained techs who will fix your car up and put you back on the road as soon as possible, whether you’re here for an oil change or engine repair. Be our honored guest and drop by our showroom in Canton, CT or contact us today!

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