Harold's Formal Wear

★★★☆☆
  • 19 Elm St

    New Haven, CT 06510

    Map & Directions
  • 203-562-4156

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Never ever go here!!!! They are the most unprofessional bridal shop there is. Their seamstress ruined my expensive Mother of the Bride gown. She cut my lining free hand and when I asked her what she was doing, she responded "Oh, you want the train? Why would I purchase a dress with a train if I didn't want it. She also could not figure out how to hem it which is why she was cutting it. My daughter also purchased her gown there. She was taking it all in on the sides which would have taken half of the beading off. She proceeded to tell us never to come late at night again, she was too tired to work then. That's my fault that I was given a late night appointment. She proceeded to go upstairs to another seamstress and yell that she needed her help downstairs where we were so she could figure out how to do it. She needed her fast because she had to go home. I did not sleep that night. I ended up having to go to another seamstress for alterations because this one obviously had no idea what she was doing. They also dyed my shoes the wrong color. They had to reorder them. When my daughter went to pick them up, they proceeded to tell me I owed them money for shoes. I then proceeded to tell the owner LISA that I wanted to be reimbursed for the gown alterations that needed to be fixed because her seamstress ruined the lining. She told me I was being uncooperative and she would not give me my shoes unless we paid for the other shoes. I am uncooperative???? This bridal salon should be shut down because of the unprofessional ism and mistakes they constantly make. If you go there, you will be sorry because the owner LISA does not even care that her seamstress ruins what you purchase from them Don't say I didn't warn you if you decide to go there!!!!!

1
★☆☆☆☆

Never ever go here!!!! They are the most unprofessional bridal shop there is. Their seamstress ruined my expensive Mother of the Bride gown. She cut my lining free hand and when I asked her what she was doing, she responded "Oh, you want the train? Why would I purchase a dress with a train if I didn't want it. She also could not figure out how to hem it which is why she was cutting it. My daughter also purchased her gown there. She was taking it all in on the sides which would have taken half of the beading off. She proceeded to tell us never to come late at night again, she was too tired to work then. That's my fault that I was given a late night appointment. She proceeded to go upstairs to another seamstress and yell that she needed her help downstairs where we were so she could figure out how to do it. She needed her fast because she had to go home. I did not sleep that night. I ended up having to go to another seamstress for alterations because this one obviously had no idea what she was doing. They also dyed my shoes the wrong color. They had to reorder them. When my daughter went to pick them up, they proceeded to tell me I owed them money for shoes. I then proceeded to tell the owner LISA that I wanted to be reimbursed for the gown alterations that needed to be fixed because her seamstress ruined the lining. She told me I was being uncooperative and she would not give me my shoes unless we paid for the other shoes. I am uncooperative???? This bridal salon should be shut down because of the unprofessional ism and mistakes they constantly make. If you go there, you will be sorry because the owner LISA does not even care that her seamstress ruins what you purchase from them Don't say I didn't warn you if you decide to go there!!!!!

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I had a great experince at Harold's from start to finish! I purchased my dress,maids, mother's (both mother's) and our tuxedos here. I can honestly say that everytime I walked in the store I was made to feel special. Everyone greeted all of us everytime we went. I joked that I wanted them all to come to the wedding. They all really made my wedding planning so special. I plan on visiting even though my wedding is over. If your looking for a wedding gown I would 100% recommend Harold's

5
★★★★★

I had a great experince at Harold's from start to finish! I purchased my dress,maids, mother's (both mother's) and our tuxedos here. I can honestly say that everytime I walked in the store I was made to feel special. Everyone greeted all of us everytime we went. I joked that I wanted them all to come to the wedding. They all really made my wedding planning so special. I plan on visiting even though my wedding is over. If your looking for a wedding gown I would 100% recommend Harold's

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I recently purchased my bridal gown from Harold's. The service was excellent. The ladies were very nice and professional. They helped me find the dress I was looking for. I had a great experience purchasing my gown from them, so I would definitely recommend them.

4
★★★★☆

I recently purchased my bridal gown from Harold's. The service was excellent. The ladies were very nice and professional. They helped me find the dress I was looking for. I had a great experience purchasing my gown from them, so I would definitely recommend them.

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Message from Harold's Formal Wear

With over 60 years of experience dressing Brides and Grooms, Harold's is "THE" place to shop for all your wedding attire needs.

More about Harold's Formal Wear

We are a full service bridal salon. We carry 100's of Bridal, Bridesmaid, Mother and special occasion dresses. We have shoes,crowns, veils and jewelry.

 

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