Sherwin-Williams

★★★☆☆
For Quality Paints, Wallpaper and Expert Advice, Ask Sherwin-Williams.
  • 783 Boston Post Rd

    Old Saybrook, CT 06475

    Map & Directions
  • 860-388-3225

About Sherwin-Williams

Details
Hours
Sun 9am-5pm, Mon-Fri 7am-7pm, Sat 8am-5pm

Business Services

Business Services
More choices in Old Saybrook:
Resultset_next

Yvonne Haynes Interiors

19 Mallard Point Rd Essex, CA

Resultset_next

Cooke & Sprague Design Assoc

12 Laurel Rd Essex, CA

3.0 4
Hi! Sign in to let us know how Sherwin-Williams was?
Write a Review
.

This store has been my life saver. I am greatful for the workers!!! I found everything I needed. I had paint that I need and I got the exact color I wanted! Thank You Thank you!!!! I found everything perfect and if any of you dont like it. DEAL. If they dont have what you need, there isn't a reason to make yourself feel like no one cares. The workers at Sherwin- Williams are amazing will be back!

5
★★★★★

This store has been my life saver. I am greatful for the workers!!! I found everything I needed. I had paint that I need and I got the exact color I wanted! Thank You Thank you!!!! I found everything perfect and if any of you dont like it. DEAL. If they dont have what you need, there isn't a reason to make yourself feel like no one cares. The workers at Sherwin- Williams are amazing will be back!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Walked in today looking for Minwax Satin Poly for some windows I'm finishing. They had none on the shelf. Two employees were talking to customers. When I approached, the customers left, one employee went in the back and the other stayed at the counter. I asked about the missing product and the employee walked over and pointed at a totally different product (which was "high build" and not the regular stuff) and basically walked away without asking if that was what I wanted. I stopped him to ask a question about it but he was walking away the entire time I was asking for help. This guy couldn't give a rats @ss about me as a customer and there wasn't even anoyone else in the store! I won't go back to this place!

1
★☆☆☆☆

Walked in today looking for Minwax Satin Poly for some windows I'm finishing. They had none on the shelf. Two employees were talking to customers. When I approached, the customers left, one employee went in the back and the other stayed at the counter. I asked about the missing product and the employee walked over and pointed at a totally different product (which was "high build" and not the regular stuff) and basically walked away without asking if that was what I wanted. I stopped him to ask a question about it but he was walking away the entire time I was asking for help. This guy couldn't give a rats @ss about me as a customer and there wasn't even anoyone else in the store! I won't go back to this place!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hi Mark,

I'm the District Manager for Sherwin Williams in CT and I am extremely disapointed to hear about the service you received in one of my stores. I want you to know that we take customer service very seriously and would appreciate the opportunity to discuss this experience with you in more detail. My store manager is sending you an email today, I hope you will give us the opportunity to earn back your business.

Very truly yours,

Brian Taylor
District Manager
Sherwin Williams Company

5
★★★★★

Hi Mark,

I'm the District Manager for Sherwin Williams in CT and I am extremely disapointed to hear about the service you received in one of my stores. I want you to know that we take customer service very seriously and would appreciate the opportunity to discuss this experience with you in more detail. My store manager is sending you an email today, I hope you will give us the opportunity to earn back your business.

Very truly yours,

Brian Taylor
District Manager
Sherwin Williams Company

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I walked in and it took at least 10 minutes before being asked if I needed help. When the person finally asked me if I needed help, he argued with me about a particular brand of paint stripper that his store was not familiar with. I was unable to find what I needed and did not feel welcome or like I wanted to do business with this particular store.

1
★☆☆☆☆

I walked in and it took at least 10 minutes before being asked if I needed help. When the person finally asked me if I needed help, he argued with me about a particular brand of paint stripper that his store was not familiar with. I was unable to find what I needed and did not feel welcome or like I wanted to do business with this particular store.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Sherwin-Williams

Ask Sherwin-Williams

More about Sherwin-Williams

Old Saybrook paint, wallpaper, home remodeling, paint supplies, interior decorating, paint stores, interior paint, wood stain

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Sherwin-Williams, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review